XOOM Energy, LLC - Huntersville, North Carolina

Address: 11208 Statesville Rd, Huntersville, NC 28078, United States.
Phone: 8889978979.
Website: xoomenergy.com
Specialties: Electric utility company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 483 reviews on Google My Business.
Average opinion: 4.4/5.

Location of XOOM Energy, LLC

8889978979

XOOM Energy, LLC is an electric utility company located at Address: 11208 Statesville Rd, Huntersville, NC 28078, United States.

Contact Information

You can reach them by phone at Phone: 8889978979 or visit their website at Website: xoomenergy.com.

Specialties

XOOM Energy, LLC specializes in providing electric utility services.

Accessibility

The location is wheelchair-accessible, with a wheelchair-accessible car park and entrance, making it easy for everyone to access their services.

Customer Reviews

XOOM Energy, LLC has received 483 reviews on Google My Business with an average rating of 4.4/5.

Positive Feedback

Many customers have praised XOOM Energy, LLC for their excellent service and easy-to-use loyalty program. They appreciate the company's efforts to make them feel valued with giveaways and rewards. Customers have been able to redeem gift cards and look forward to seeing new promotions.

Recommendation

Overall, XOOM Energy, LLC is a reliable and customer-focused electric utility company. If you are looking for an energy provider, we recommend visiting their website at Website: xoomenergy.com to learn more about their services and offerings.

Reviews of XOOM Energy, LLC

XOOM Energy, LLC - Huntersville, North Carolina

Stephanie

5/5

Great service and easy loyalty program to use and navigate. They really make you feel valued as a customer with give-aways and their rewards program. I've been able to redeem a few gift cards and always enjoy seeing what new promos are available. Glad to be a customer and have always had a good experience with them.

Dan Currier

1/5

They scam you - do not use. I had electronic billing (for my "convenience" when really it is so they can save money). In July of 2023 I receive a bill that is double my normal amount, with additional late fees tacked on. I check my email, spam, trash, everything - I had not received a bill the previous month. Even though I had received all previous bills, I thought maybe I deleted by accident. I paid the double bill (asking for the late fee to be credited). I also asked to have notices turned on when a bill was ready and due (like every other utility offers). In February 2024, it happened again where I received a disconnection notice, even though I had not received a bill. This time I know it had nothing to do with spam filter or accidental deletion. I can't be responsible for bills I don't receive! And you can't blame this on USPS! I think it is either very poor service on Xoom's part or a straight up scam to get more fees from customers. If you live in Georgia pick any one else for natural gas service.

Mario M Quinones

5/5

New to Xoom, So far so good. When starting anything new there are always questions. The few times I called items I was able to speak to someone on the first call and items where resolved. Thanks you.

Scott Fye

5/5

I love the Rewards!! I just keep letting them build up. Great company. I highly recommend them.

Donna Jackson

5/5

So far so good! I appreciate the extra opportunities to earn rewards. It helps in times of increasing prices.

Sesay Sano

5/5

Xoom energy is the best company because their rates are great and we have never had any problems with Xoom since we had them. Good service.

Buz Gray

1/5

Just got off the phone with ZOOM Energy Cust Svc. More billing problems. BUT they do not send a bill. I got a REMINDER today, but no DUE DATE. I spoke to cust svc for more than one hour and ... got nowhere. Carlos M. could not help me, neither could he forward my call to management.

It seems that ZOOM assigned me two different accounts and is UNABLE to remove the bad one. Carlos said he forwarded a msg to another department, but he's not allowed to tell me which or to whom.

This is the most incompetent company I've ever seen. They seem incapable of solving straigtforward problems.

I ASKED THAT THEY REMOVE LATE FEES AND THAT i'D PAY THE BILL. BUT THYE CAN ONLY REMOVE 1 (ONE) LATE FEE PER YEAR!!!

I've never seen such incompetance. They seem good at adding late fees, etc, but cannot fix a problem that they admit is theirs.

So I will pay them but then I will close my account with XOOM Energy. And I suggest that all who read this review do the same.

devi vasundhara

5/5

Xoom rewards are a great way to save some money. Thank you XoomEnergy.