Window World of Northeast Texas - Whitehouse, Texas

Doug N.

Our windows look great! Very professional, the installer had a great personality. He was friendly and funny and he showed us exactly how to use and clean the windows. There was zero mess to clean up after the removal of the old windows and the installing of the new ones! The quality of the windows are top notch, worth every penny, and the greatest thing about it, Window World was the least expensive quote we had out of three companies. I will be recommending Window World to anyone needing windows! Thank you to all the folks at Window World, well done!

Emily L.

We have used Window World for new windows on two of our homes and have nothing but good things to say! The quality and price are outstanding in comparison to other companies. The customer service is great and the employees are professional. The lifetime warranty on the windows is a huge comfort to us- knowing that they stand behind their products. We look forward to enjoying our new windows for many years to come! Thank you again, WW!!

Cathy T.

The sales lady was prompt and informative. The ordering process was seamless. The windows took more than 6 weeks to be delivered but, the install was done very well and in one day, and they left the house clean. I would definitely recommend this family owned business. They care about their customers. The receptionist, Cora, was especially helpful and courteous!

Norma M.

We recently had all new windows installed and we could not be happier. The product itself is well above any I’ve seen and the installation crew was the best there could be. The crew was professional and courteous, and worked flawlessly. We would highly recommend Window World and their product!!!

Amanda M. V.

This is going on the 2nd year after install and my windows still have air flow coming inside. And they condensate inside and ice up when cold outside. Even after they readjusted them which was only after constant emailing and complaining and sending pictures copying corporate. One room has the plastic bottom of the windows sitting on top of the window sill. There was one installer for 20 windows and a rush job done in 2 days. One installer.... There's large gaps? ... no worries... just use tons of caulk. Highly disappointed and wished I'd kept my 50 year old windows. I feel extremely ripped off and highly recommend you seek another company. Pictures were from before they were "adjusted" however, I'm currently still waking up and having to wipe the window from the inside due to moisture leaks from somewhere. I paid way too much for this.

Update: 2024 - now having issues with moisture coming in and paint is now peeling from majority of the window frames inside. The huge amount of caulk that was used to compensate for massive cracks and holes is now coming away and causing damage on the wood frames on the outside. This was the worst and most expensive mistake I've made.

Patti P.

I ordered replacement windows about 5 weeks ago. I was called last week to set up a time for delivery and installation. We settled on this Monday. They called me at 8 am Monday and said they were on their way. Once they arrived, they remeasured the windows and then started the removal of old windows and installation of new ones. I have 10 windows. They worked efficiently and did a great job with the installation. They cleaned up afterwards and caulked the windows inside and outside. I have beautiful new windows and I'm completely satisfied!

Brenda A.

I just had 12 windows replaced in my home. They are beautiful. You could not ask for a better group of people to work with. Their pride in what they do……shows. I highly recommend this company out of Whitehouse Texas. I would definitely use again.

Troy H.

Update Sep. 27 2022: I just read the response from the owner. They are correct, the install I had was conducted a few years back, and I did sign off on the completion of the work. I was extremely unsatisfied on the installer's workmanship. I complained at time of install to the installer but understood nothing could be done. I wasn't "complaining in 2022", I just added a photo of the work that had been done so it might help others before making a large investment, and I guess this was the first time the "Owner" looked at my review. I had just had them installed when I initially wrote this. I guess I was hoping that someone form the company might reach out to me about the poor workmanship when I first posted this review, but now understand they either didn't care to respond back then, or just didn't get on google reviews. Either way, the windows are great, but the install of them was VERY disappointing. Also, the response "from the owner" can tell you a lot. Their response is telling because they focus is on posting date, and that I signed it was completed to satisfaction. I did sign, but was not satisfied, and a simple phone call may have been more appropriate than to become so defensive here.

Just had windows installed that I ordered from Window World Whitehouse, tx. The windows were measured from the inside to slide in, but the outside was a larger opening because of the type of previous window (single pane aluminum) the installer explained. There was a large gap (1/2 to 1 1/4) on some of the windows. The gaps were closed with plastic trim and caulking. The removal of the old windows left the existing trim beat up pretty badly, and broken in some places, so I will have to replace the trim now. The windows do look good from the inside, and operate very nicely.
Recommendation? It's a big investment for windows, so you need to look around at what's out there. The windows are great, but I guess I expected it to look a little better from the outside after install...trim will have to be replaced to have look good. Each window was about $300, and for 9 windows, it came out to over $4,000.00 with labor. So you can see for yourself if it's right for you, here is how my house turned out.