Western-Mason Water District - Dover, Kentucky

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Western-Mason Water District: A Reliable Water Utility Provider

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For residents and businesses in Dover, Kentucky, and surrounding areas, the Western-Mason Water District stands as a dependable provider of essential water services. Located at 2573 Mary Ingles Hwy, Dover, KY 41034, United States, this established utility company is dedicated to delivering high-quality water and efficient service to its customers. With a readily accessible phone number – 6068823141 – and a user-friendly website at wmwd.biz, the Western-Mason Water District ensures transparency and ease of communication. This document offers a comprehensive overview of the district, detailing its operations, accessibility features, payment options, and customer feedback.

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About the Western-Mason Water District

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The Western-Mason Water District operates as a vital component of the local infrastructure, responsible for the water utility services within its designated service area. Established to meet the growing demands of the region, the district has consistently prioritized reliability and responsible water management. Their core function is to source, treat, and distribute potable water to homes and businesses, adhering to stringent state and federal regulations. The district’s commitment extends beyond simply providing water; it encompasses proactive conservation efforts and a dedication to maintaining water quality. They continually invest in infrastructure improvements to ensure a consistent and dependable supply for all users.

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Key Features and Services

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• Water Supply and Distribution: The primary service offered is the provision of treated drinking water to consumers.

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• Billing and Metering: Accurate billing is a cornerstone of their operations, utilizing advanced metering technology to ensure fair and transparent charges.

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• Customer Service: The district is committed to responsive and helpful customer service, addressing inquiries and concerns promptly.

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• Infrastructure Maintenance: Regular inspections and maintenance are conducted to preserve the integrity of the water system.

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• Conservation Programs: The district actively promotes water conservation through educational initiatives and rebates.

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Location and Accessibility

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The Western-Mason Water District’s headquarters is conveniently located at 2573 Mary Ingles Hwy, Dover, KY 41034. Recognizing the importance of inclusivity, the facility is designed with accessibility in mind. Specifically, the district offers a wheelchair-accessible car park and a wheelchair-accessible entrance, facilitating easy access for all visitors. Furthermore, debit and credit cards are accepted as payment methods, streamlining the billing process. The location is easily navigable and strategically positioned to serve its customer base effectively.

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Payment Options and Website Information

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Customers can conveniently manage their accounts and pay their bills through the Western-Mason Water District’s website: wmwd.biz. The website offers a secure online portal for bill payment, account inquiries, and accessing important documents. Alternatively, individuals can contact the district directly at 6068823141 to arrange for payment via phone or mail. The website also provides valuable information regarding water rates, conservation tips, and district policies. The pay-my-bill section is particularly user-friendly, guiding customers through the payment process with ease.

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Customer Feedback and Reputation

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The Western-Mason Water District has garnered a positive reputation within the community, as evidenced by its 1 review on Google My Business. The average opinion rating is 4/5, reflecting customer satisfaction with the quality of service and reliability of the water supply. While the number of reviews is limited, the overall feedback indicates a strong commitment to customer needs. It is recommended that prospective customers review the available feedback to gain further insight into the district’s performance. Continued efforts to improve customer service and maintain operational excellence are expected to further enhance the district’s reputation.

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Additional Points of Interest

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• Accessible Facilities: Beyond the car park and entrance, the district strives to create an accessible environment for all customers.

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• Payment Flexibility: Accepting both debit and credit cards provides convenience for customers.

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• Community Engagement: The district actively participates in local community events and initiatives.

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In conclusion, the Western-Mason Water District is a well-established and reliable provider of crucial water services in Dover, Kentucky. Its commitment to accessibility, transparent operations, and responsive customer service makes it a valued asset to the community. For residents and businesses seeking a dependable water utility, the Western-Mason Water District represents a trusted and professional choice.

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"summary": "The Western-Mason Water District is a reliable Kentucky utility company providing water services with convenient accessibility and payment options, earning a 4/5 average customer rating.",
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