Waters & Bugbee Inc. - Hamilton Township, New Jersey

Linda P.

This company does all the work for PSE&G when they want to put in a new gas line or they have to remove or replace gas meters. PSE&G has currently been working on the gas line outside of my home for weeks. On October 3, a supervisor came to my house and made an appointment with me for October 5 at 3:15 to remove a gas meter from inside of my home and install an outdoor meter.
On this date, instead of at the time I had a confirmed appointment, they came at 9:00 in the morning when I was not home, came through the gate to my back door, and began digging up the pavers on the walkway and on the patio. By the time I got home, at the appointed time, they were already finished the work. They broke pavers, knocked a chunk of wall off the corner of my house, and did not replace the pavers properly. They are now all uneven, and the stones that were underneath the pavers, originally installed by an excellent landscaper, were simply thrown under my evergreen tree next to the walkway.
The nightmare is now continuing, as PSE&G also hires them to indemnify any work they do. This takes the onus of the responsibility off of PSE&G and then allows the slip shod unqualified company to decided if they will do the work to repair all the damage they did.

Why would I allow them to dig up my pavers yet again and do properly what they should have done in the first place! PSE&G should know that you get what you pay for. What was done here was a rush job by people not qualified to do paver scaping, and were gone by noon. This, done properly should have been at least a full day or two day job. They also left a big pile of dirt inside of my laundry room, and moved my very heavy treadmill to a place where I could not open the bifold doors in the room.
My white wall has a huge mark on it where they took the old meter out, and the entire wall needs to be repainted. This they claim is not their fault because the brown mess and plaster had the old meter on top of it. It's all a big mess, and the big issue, the broken and uneven pavers is a $1400 job that they want me to allow them back on my property to repair.
And the battle goes on. . .
Don't use them for anything!

Jake H.

William L.

Ethan S.

david A.

william J. J.

Fraser C.

Arlena T.