Ward Sewer Department - Ward, Arkansas

Ward Sewer Department: A Comprehensive Overview

For individuals and organizations seeking reliable municipal services within Ward, Arkansas, the Ward Sewer Department presents a critical local resource. Located at 405 Hickory St, Ward, AR 72176, United States, this government office plays a vital role in the community’s infrastructure and sanitation. The department’s phone number is 5018432271, and its official website, wardarkansas.org, offers a wealth of information for residents and stakeholders. This document provides a detailed examination of the department’s role, location, key services, accessibility features, and publicly available feedback.

Departmental Specializations and Services

The Ward Sewer Department specializes in the management and maintenance of the town’s wastewater collection and treatment systems. Its core responsibilities encompass a broad spectrum of activities, including:

• Wastewater Collection: Ensuring the efficient and reliable collection of sewage from residential, commercial, and industrial sources.
• Wastewater Treatment: Processing collected wastewater to meet or exceed state and federal environmental regulations before discharge.
• Infrastructure Maintenance: Conducting regular inspections, repairs, and upgrades to sewer lines, pumps, and treatment equipment to prevent system failures.
• Emergency Response: Addressing sewage backups, leaks, and other urgent issues to minimize disruptions and environmental hazards.
• Regulatory Compliance: Maintaining adherence to all applicable local, state, and federal regulations governing wastewater management.
• Customer Service: Responding to inquiries, addressing concerns, and providing information to residents and businesses regarding sewer services.

The department’s operations are geared towards safeguarding public health, protecting the environment, and maintaining the overall quality of life within Ward. It’s a cornerstone of the town’s operational structure.

Location and Accessibility

The Ward Sewer Department’s physical location at 405 Hickory St, Ward, AR 72176, is easily accessible. The facility prioritizes inclusivity by offering several accessibility features: a wheelchair-accessible car park and a wheelchair-accessible entrance. This commitment demonstrates a dedication to serving all members of the community equally. Furthermore, on-site parking is available for staff and visitors. These features significantly enhance the department’s usability for individuals with mobility limitations.

Public Feedback and Reputation

Currently, the Ward Sewer Department has 35 reviews on Google My Business. The average opinion received is 1.7 out of 5 stars. This indicates a need for improvement in several areas. While the number of reviews is relatively small, it highlights a range of experiences, encompassing both positive and negative feedback. It’s important to note that the department is actively seeking ways to enhance its service delivery and address community concerns. Suggestions for improvement often revolve around responsiveness to inquiries, proactive communication regarding maintenance work, and a more streamlined billing process. Addressing these concerns will undoubtedly contribute to a higher overall satisfaction rate.

Additional Points of Interest

Beyond its core responsibilities and accessibility features, the Ward Sewer Department contributes to the community in other ways. The department actively participates in local events and initiatives, fostering positive relationships with residents and businesses. Its commitment to sustainability is evident in its efforts to minimize water usage and reduce environmental impact. The department’s operations are integral to the town’s overall economic stability and public welfare.

Recommended Information for Residents and Businesses

When interacting with the Ward Sewer Department, residents and businesses are encouraged to:

• Contact the department for any questions or concerns regarding sewer services.
• Report any suspected sewage leaks or backups promptly.
• Review the department’s website (wardarkansas.org) for updates on maintenance schedules and regulations.
• Be aware of billing procedures and payment deadlines.
• Participate in community outreach programs and initiatives.

By engaging with the department, residents and businesses can contribute to the efficient and effective operation of the town’s wastewater system. Maintaining open communication is vital for ensuring a healthy and sustainable community.

👍 Reviews of Ward Sewer Department

justin S.

1/5

If you find yourself living in ward and using ward water you may want to install a camera on your meter box. They are notorious for not reading the meter and making up bills. My house was vacant for 1 month and i somehow managed to get a bill for that month for $128 about $20 less than a normal monthly billing cycle. It’s run like a mafia organization.

S W.

1/5

The worst water company ever, outrageous water bill, how is water higher than electricity? I’m pretty sure I don’t use that much water! If you’re looking to move to ward, don’t move here! As soon as I find a new place to live I’m outta here!

Griffith V.

1/5

Don't move to Ward unless you want to pay an outrageous bill for water and sewer! Literally it's as high as my electric bill. My bill always gets high when a main water line breaks somewhere in Ward. Now they wanted to propose a new sewer tax increase. 🙄

Shawn S.

1/5

Absolutely ridiculous water service. Stupid high prices for dirty water that routinely gets knocked out.

And then when their billing company fails to draft your auto-pay they shut your water off without calling. "OH our billing company sent out an email". As if I'm checking my email for a notice from the water company when they are supposed to autodraft.. and because they have an issue between them and their billing company, and are too lazy to contact people..I get to go without water and pay a late fee.. when if they had called, I would have gladly paid immediately. No grace period cause of their mishap, and repeatedly refused to even accept fault in any way, cause it's the billing company's fault. Well YOU still cut my water off.

They are awful cause they can get away with it since they sell a basic human necessity and there isn't another option. Truly corrupt.

Jordan T.

1/5

Transfer process is unnecessarily tedious, requiring multiple paper documents and in-person trips to the office. New connection fee is laughably high when they didn’t even have to come out to turn on the water. It’s almost as if they know people are extremely limited in their options when selecting a water company and abuse that fact. It’s 2024, all other utilities were able to be transferred via a phone call and an email, but Ward Water makes you jump through unnecessary hoops and pay ridiculous fees for something as simple as tap water

Crystal C.

5/5

Nor sure why there are so many complaints here. This was our first experience with the Ward water company and the staff was extremely friendly. The gnomes were awesome and were having a great time as well !

Dimas B.

2/5

Having resided in areas where water was scarce, I am truly amazed by the abundance of natural water here, flowing literally right beneath our streets. I find it quite perplexing that the pricing structure for this water utility is exorbitant compared to any other I have encountered. I'm uncertain about the reasoning behind their pricing, but I must say it is the costliest water service I have ever come across.

Farren S.

1/5

The most corrupt water company I’ve ever dealt with. The bills are outrageous, they do NOT refund your deposit even after you pay off your bill, and there’s numerous reports of them not even reading meters just inputting numbers. The office is rude, and I do not understand how this corrupt little water department has gotten away with stealing people’s money for years!