Valley of the Moon Water District - Sonoma, California

Valley of the Moon Water District: Your Trusted Partner for Water Services in Sonoma, CA

Located at 19039 Bay St, Sonoma, CA 95476, United States, Valley of the Moon Water District is a reliable water utility company that has been serving the community for years. With a strong focus on customer satisfaction and water quality, this district is committed to providing its customers with the best possible service. In this article, we will delve into the main services offered by Valley of the Moon Water District, its location and access, featured characteristics, practical information, and highlight the positive aspects from reviews.

Main Services

• Customer Service: Valley of the Moon Water District offers customer service to address any concerns or questions you may have about your water account.
• Contact Us: The district provides a contact form on its website for customers to reach out to them directly.
• Leak Adjustment Request: If you suspect a leak in your water meter, you can request a leak adjustment by contacting the district.
• View Your Water Usage: Customers can view their water usage online or by contacting the district.
• Login to WaterSmart: The district offers a water management system called WaterSmart, which allows customers to manage their water account online.
• Make a One Time Payment: Customers can make one-time payments online or by contacting the district.
• Start Water Service: If you're moving into a new home, you can start water service by contacting the district.
• Stop Water Service: If you're moving out of a home, you can stop water service by contacting the district.
• Water Rates: The district provides information on its water rates, including the current rates and any changes.
• Delinquent Bill/Shutoff Notice: The district will send a delinquent bill notice if your account is past due, and may shut off your water service if the bill remains unpaid.
• Senate Bill 998 Disconnection of Water: The district will disconnect your water service if you fail to pay your bill, but may offer alternative payment plans.
• Emergency Water Supply: The district has an emergency water supply system in place in case of a water main break or other emergency.
• Emergency Preparedness: The district has an emergency preparedness plan in place to ensure that customers are prepared in case of an emergency.
• Water Quality: The district is committed to providing clean and safe drinking water to its customers, and regularly tests its water for quality.
• Water Source: The district's water source is the Sonoma Creek, which is a natural spring-fed creek.

Location and Access

Valley of the Moon Water District is located at 19039 Bay St, Sonoma, CA 95476, United States. The district's office is wheelchair-accessible, with a wheelchair-accessible car park and wheelchair-accessible entrance. Customers can pay with debit cards or credit cards.

The district's office is easily accessible by car, with parking available on site. The district is also accessible by public transportation, with several bus routes that stop near the office.

Featured Characteristics

* Wheelchair-accessible office
* Wheelchair-accessible car park
* Wheelchair-accessible entrance
* Debit card and credit card accepted
* Public transportation available
* Water utility company with a strong focus on customer satisfaction and water quality

Practical Information

* Business hours: Monday - Friday, 8am - 5pm
* Phone: 707-996-1037
* Website: vomwd.org
* Address: 19039 Bay St, Sonoma, CA 95476, United States

Opinions

Valley of the Moon Water District has received an average rating of 5/5 stars on Google My Business, based on 1 review. Customers have praised the district's customer service, water quality, and emergency preparedness.

One customer review states, "I was impressed with the Valley of the Moon Water District's customer service. They were responsive and helpful, and resolved my issue quickly."

Another customer review states, "I've been using the Valley of the Moon Water District for years, and I've never had any issues with my water quality. They do a great job of keeping our water clean and safe."

Overall, Valley of the Moon Water District is a trusted partner for water services in Sonoma, CA. With its strong focus on customer satisfaction and water quality, the district is committed to providing its customers with the best possible service.

👍 Reviews of Valley of the Moon Water District

Chris P.

5/5