V3 Electric - El Dorado Hills, California

Frederick S.

So far, I am still waiting for the inter-connection to allow the system to be connected to the SCE grid (Going into the 3rd month now). However my Tesla App shows that it is already connected. I called V3Electric customer service to ask them to explain THEIR CONNECTION AND WIRING and all I got was a recommendation to contact TESLA.
I wish I never agreed to have this system installed. But it is TOO LATE NOW. AVOID WORKING WITH THIS COMPANY!!!!
Service is crap and they left a mess after the town inspector was done.
It is a shame that V#Electric does NOTHING until they get a poor review.
UPDATE: 2025MAR14. Called them out to fix the installation of the NEW panel. The breakers are miss-labeled, NEW Panel, The original panel was labeled clearly by me. As an example: Upper Left New breaker labeled ENTRY is actually the Kitchen and Dining room lights. The technician said he would have to turn off each breaker to see what went off (They make circuit tracers for this very purpose but I guess V3 is too cheap for that. He also could not explain to me how the system was setup and why the 220V circuits were not moved with the 120V.....
I am so regreting this installation.

Danielle E.

I am writing to formally address an ongoing issue with your sales employee, William, who has continued to harass us despite our clear request to stop. On several occasions, we have informed him that we are not interested in his services and explicitly requested that he not return. However, he came back on both Friday and today, disregarding our prior request.

During his visits, he falsely claimed to be a government employee, stating that he was required to inform us about rising Edison rates. I am unsure if this is part of your employee training, but his actions of misrepresenting himself as a government official and ignoring our clear instructions are completely unacceptable. We reiterated that we do not want him or anyone from your company on our property, yet he continued to insist that another salesperson might visit if there are any changes with the rates.

Please ensure that your sales team, particularly those in your Upland office, are properly trained on the legal guidelines for sales practices in California. Misrepresentation and failure to respect a customer's request to not solicit are serious issues. For your reference, we have recorded this interaction, and we made William aware of this fact during the conversation.

We expect immediate action on this matter and do not want any further contact from your company.

Brandon B.

Quick process, clean install, good upfront savings and best of all a low fixed rate to protect against continual PG&E rate increases.

Exceeded all expectations. This was a no-brainer.

Mariangel G.

I loved working with V3! Every person that I worked with from the salesman, Jordan, that knocked on my door, to the sales engineer, Chaz, and all the installation guys were super professional and helpful. I had a lot of questions about solar power and the benefits of solar and each question was answered along the way. The installation was smooth and the panels look good on my roof. I am excited about locking in my electric bill and to be producing clean energy. V3 has so many options for solar and really helped me find the best one that fit my scenario. I would highly recommend the team at V3!

Scizzy B.

BUYER BEWARE
Do business with V3 at your own risk!!! But don't take my advice alone... see the other 52 0-1 star complaint reviews from pissed off people!!! ZERO STARS!!!!

They sent Eric who came out to my house quickly for the initial sales appointment 2 months ago. Then a guy come out the next week to take pictures and walk back and forth on my roof for an hour. They gave me a list of tasks which I diligently completed while I waited for their proposal appointment call which never came. After a month of waiting, I called them to remind them that I am cash in hand ready and desperate to mitigate my PG&E bill. They set an appointment time for Eric to come back and deliver the proposal which I was pretty much going to sign regardless of what the numbers looked like due to our ridiculous energy costs. Instead of simply showing up for our appointment and making a quick commish, he no call/no showed which was not cool since I took the day off to accommodate the appointment. Both my wife and I unknowingly reached out to find out what happened and were both told that they would get to the bottom of it quickly and get back to us right away. Another week went by and finally I called to thank them for wasting 2 months of our life and that our $$$ was going to one of their competitors. Absolutely non-existent salesmanship and follow through. Thanks for nothing.

Don't even bother calling V3.... there are so many other great options out there who want to do right by their customers and close the deal ASAP. Shame on you, V3 for being so bad at the basics!! After seeing all these other horrific experiences on Yelp, and now google, I am now VERY thankful that I avoided stepping into the ish and doing the deal with them.

Debbie B.

We have been a customer of V3 for 10 years. The equipment they installed is now getting old and failing. they have not come out to repair nor replace anything. we’ve made countless calls to them. 1x they came and taped the hole in the roof. Then they came and put some goop over the hole. They stated the clip has broke and caused the hole. This leak in our roof is now going through to our sheet rock running down the walls and into our wood floor. They refuse to fix this correctly. We do not recommend this company. It has been under different ownership since we signed on. The integrity is no longer there. As this company is now run, we give it 0 stars. I couldn’t post this review without adding one star. It should be zero stars.Stay away.

2/19/25 We hired a roofing contractor to repair the roof and another solar contractor to inspect the original solar installation. They found the original installation of the solar panels had failed. This was not caused by roof failure but failure of the original brackets installed by V3. Thank you V3 for clarifying your position to only stand by your product for 10 years on a 20 year lease.

patrick C.

Disconnected my generator system with out my permission a year ago, sent technicians out that try to convince me I do not need a generator any more. Connected a couple of outlets and my garbage disposal to the generator and signed off job as complete. Not to mention It took them several months and several failed inspections to get solar system signed off by the county inspectors. This is my generator switching panel and wires that V3 installers disconnected, and cant seem to reconnect

Manusoccer F.

Had a great experience with V3! Contacted them for a Tesla powerwall 3 and additional panels. Process with permitting and install-extremely quick!! Had Alex, Sergio and Aron arrive on site right on time on date scheduled. We’re thorough in their explanations. Went right to work! Kept the area clean and tidy during the entire process. Helped walk me through new breaker set up, inspected panels with me. Lastly helped link up Tesla app for my new powerwall as well. Great guys, highly recommend V3 for your solar needs. Also had great communication through the whole process!