Tucson Electric Power - Tucson, Arizona

Address: 88 E Broadway Blvd, Tucson, AZ 85701.
Phone: 5206237711.
Website: tep.com.
Specialties: Electric utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 484 reviews on Google My Business.
Average opinion: 1.8/5.

Location of Tucson Electric Power

5206237711

Tucson Electric Power (TEP) is a well-known and established electric utility company located in Tucson, Arizona. The company's headquarters is situated at Address: 88 E Broadway Blvd, Tucson, AZ 85701. If you need to contact them, you can easily do so by calling Phone: 5206237711. You can also visit their website for more information at Website: tep.com.

TEP specializes in providing electric utility services, making them an expert in their field. They offer a range of services that cater to both residential and commercial customers. Their team of professionals is dedicated to ensuring that their customers receive reliable and high-quality electricity services.

One of the standout features of TEP is their commitment to accessibility. They have a wheelchair-accessible entrance and parking lot, making it easy for everyone to access their services.

If you're considering Tucson Electric Power for your electricity needs, you may be interested to know that they have received 484 reviews on Google My Business. The average opinion rating for TEP is 1.8/5. While this rating may be lower than some other companies, it's essential to consider the context and read individual reviews to get a better understanding of the company's strengths and weaknesses.

Overall, Tucson Electric Power is a reliable and experienced electric utility company that serves the Tucson area. They offer a range of services and are committed to accessibility. While their average opinion rating may be lower than some other companies, it's still worth considering them for your electricity needs.

If you're interested in learning more about TEP, we recommend visiting their website and reading their customer reviews. By doing so, you can gain a better understanding of the company's services and reputation.

Reviews of Tucson Electric Power

Brody McCarter

1/5

For the amount I pay in power every month it shouldn’t take an hour an a half to mobilize a team to check on literally the only power outage in Tucson. So far it’s been about 2 hours and no change, the app still doesn’t even have an estimated time it’ll be back up. Now I’m going to be charged a ton to cool my hot apartment back down to a reasonable temp all because TEP took forever to get a team out here. Get with it or step aside.

Scott Brown

1/5

-Terrible customer service experience. "Multimillion dollar company Tucson electric has their front doors locked on a Wednesday. Was greeted by a kind security guard inside at the front doors. He kindly told me there is no longer a customer service help desk inside you cannot make payment in person at this facility any longer.. one decision made during the pandemic was to send company staff packing home, leaving customers on the front porch being denied in person service. Security handed me a pamphlet,detailing how to pay online or postal. Will Tuscon Electric please share a statement in either reconsideration or completely doing away with even having an in person customer transaction any longer at Building location 88 E Broadway Blvd, Tucson, AZ 85701

Kaitlyn Killy

5/5

Ashley in the customer service department helped explain an issues with our payments that I’ve been trying to understand for two years. Our payments would get kicked back and no one could explain to me what the issue was. Ashley found the issue and I was entering my card number when I was supposed to give them my bank account number for the payment. She was so kind and patient. She made sure I understood before ending the conversation. She is a true asset to TEP!!

Maria Garces

1/5

I called explaining my bill and wondering where my money went because I payed it and I was told by Brenda that the bank declined it. She kept repeating herself in a very rude tone/attitude instead of being patient and calm. I don’t know if she had a bad day but taking it on customers is not okay.

T L

1/5

With the amount of money you spend on fitting out conference rooms and bi-yearly hardware refreshes for computer equipment, one would hope your billing system would be better but its not. Could you please improve it and provide better clarity on why most people's TEP bill jumps up an extra $200 from June to October?

Abigail Ponce

1/5

As of 7/15 /2024

We have been without power for more than nine hours. The city has more than enough adequate workers to provide power and yet none of them are employed to provide us an essential necessity. Give us power or allow another company to provide us services for electricity.

Alyssa Mazza

1/5

If I could give 0 or even negative stars I would. Leaving a home without power for over 24 hours for no reason in over 100 degree weather in July should be illegal. The worst electrical company on the planet. Incompetent. Rude. Unprofessional.

Andrew Church

1/5

IMPOSSIBLE to talk to a person. The phone tree goes in circ.les. and. Talks. Li. Ke. This. It. Is. Sup. Er fu. King. annoying. Maybe if upper management was paid what they're worth, there would be enough money left over for more employees to do the actual work.