Tortoise Rock Casino - Twentynine Palms, California

Address: 73829 Baseline Rd, Twentynine Palms, CA 92277.
Phone: 603679759.
Website: tortoiserockcasino.com
Specialties: Casino, Tourist attraction.
Other points of interest: Onsite services, Live performances, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom.
Opinions: This company has 2469 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Tortoise Rock Casino

☎️603679759

⏰ Open Hours of Tortoise Rock Casino

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Overview of Tortoise Rock Casino

Tortoise Rock Casino, nestled at 73829 Baseline Rd, Twentynine Palms, CA 92277, offers a blend of entertainment and services that cater to both locals and tourists. With a phone number 603679759, visitors can easily reach out for more information or reservations. The casino's official website, tortoiserockcasino.com, provides a comprehensive look at the amenities and experiences awaiting guests.

Key Features and Facilities

Specialties: The Tortoise Rock Casino stands out not only as a gambling hub but also as a tourist attraction. It offers a variety of casino experiences and ensures a memorable visit with live performances, making it a unique spot for entertainment.

Accessibility: Recognizing the needs of all visitors, the casino features an accessible entrance, parking lot, and restrooms, ensuring that everyone can enjoy their stay comfortably.

Other Points of Interest: Guests can take advantage of on-site services, which likely include dining options and relaxation facilities, adding value to their visit.

Customer Reviews and Opinions

The casino boasts an impressive number of reviews on Google My Business, with 2,469 ratings contributing to its average opinion score of 4/5. Positive feedback highlights the casino's staff as small, personable, and genuinely friendly. The authenticity of their interactions is praised, along with the cleanliness of the establishment, which seems to maintain high standards without allowing smoking, indicative of good air quality management.

Some reviewers appreciate the casino's considerate approach to RV enthusiasts by offering overnight parking, recognizing it as a business-friendly gesture. The inclusion of security personnel to register visitors is seen as a prudent measure that protects both the casino and its patrons.

Recommendations for Visitors

For anyone considering a visit, here are a few tips:
- Take advantage of the complimentary RV parking to support local businesses and enjoy a more relaxed stay.
- Be open to the atmosphere; it's described as welcoming and clean.
- Consider spending a bit more than the typical casino welcome fee to experience the full offering, including meals and games.
- Embrace the local employment opportunities by visiting, as it's emphasized how supporting such businesses contributes positively to the community.

Final Recommendation

To fully immerse yourself in the Tortoise Rock Casino experience, we encourage you to visit their website, tortoiserockcasino.com, for detailed information and to perhaps even make reservations. The casino's commitment to accessibility, entertainment, and community support makes it a must-visit destination in Twentynine Palms. Don't miss out on the chance to experience a casino that truly cares about its guests and the community it serves.

Remember, every step towards exploring new entertainment options is an opportunity to support local businesses and enjoy a piece of authentic local culture. Visit Tortoise Rock Casino and let the good times roll in a place that values both gaming enthusiasts and family visitors alike.

👍 Reviews of Tortoise Rock Casino

Tortoise Rock Casino - Twentynine Palms, California

mrs B. (.

5/5

Small and personable, every staff interaction was good and seemed genuine. They still have some slots with actual reels! Place was very clean, and I did not notice that they allow smoking must have some good air system. Smart casinos know that allowing overnight RV parking is good for business. Security will visit to register you (and this is good, it absolves them of liability against idiots). Go in and spend the 60 bucks you would have spent for an RV site at the Casino, have a drink try your chance, support local employment. It was great.

Chaz N.

4/5

We stopped by on late Saturday evening in Feb because of Tesla Charger in their lot. Cozy place to stop buy play some games have a drink while car get charged.

Octavio H.

5/5

The coolest little casino I've ever been to. Super clean, everyone is really nice. Sargent Alex (parking security) is one awesome dude! Gerardo (casino manager) is the man! Native American cannabis dispensary on site! Overnight parking allowed. We loved our stay here and will definitely be coming back. Thank you!

RM

1/5

I ordered 2 sides of fries from oasis grille and just they put it in a box. When I mentioned portion size looks too small to be even one they gave me these baskets to divvy them up. Cheap.

Nate C.

5/5

Very nice, but small casino. Wish they had more food options, but the casino is very modern. They do allow smoking which is unfortunate to those who want to breath clean air. The oasis grille has great food!

Rémi F.

2/5

Today, on Thanksgiving, I walked into Tortoise Casino with my ADA-registered service dog, intending to enjoy some games and support the casino, despite it being a holiday I do not celebrate. However, my visit quickly turned into an unsettling experience regarding the treatment of service animals and compliance with federal laws.

Shortly after I entered, a security guard approached me and said that I could not be in the casino with my dog. I calmly explained that my dog is a trained service animal and that denying entry to a person with a service dog is a violation of federal civil rights laws. I mentioned the Americans with Disabilities Act (ADA), which clearly prohibits such discrimination.

The security guard then escorted me to a sign stating that service dogs require 48 hours’ notice and a completed form to enter the casino. This policy is in direct conflict with the ADA, which states that businesses must allow service animals to accompany individuals with disabilities in all areas open to the public. Under the ADA, businesses may only ask two questions:
1. Is the dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform?

Documentation, forms, or advance notice cannot be required by law. Additionally, the sign specified that dogs must be house-trained (a redundant point, as all service dogs are trained for specific tasks) and free of ticks or fleas. While cleanliness is a reasonable expectation, this is an impractical requirement for any visitor to guarantee 100% of the time.

Though the security guard eventually calmed down and courteously explained that he was simply enforcing the casino’s policies, I firmly believe those policies are not only discriminatory but also unlawful under federal law. The casino’s management should review and update their practices to comply with the ADA. Failure to do so could expose them to legal consequences and further alienate customers with disabilities.

I want to emphasize that I hold deep respect for Native American tribes and their businesses, but legal compliance is essential for creating an inclusive and respectful environment for all patrons. I hope Tortoise Casino takes this as an opportunity to educate their staff, revise their policies, and ensure that no other guests face similar discrimination.

For reference, the relevant law can be found under the Americans with Disabilities Act (ADA), Title III, Section 36.302.

Chris M.

5/5

Cool lil casino. Live music. Nice, helpful staff. Definitely not loose slots around here but it's a good time regardless.

Chris G.

4/5

This casino is smaller then many other casinos. It does have 7 Tesla superchargers for individuals to charge their cars. I visited this location around 9pm on a Thursday night and it wasn't that busy. The overall atmosphere was good but it was hard to find a waitress to order a drink while you are on the slots. But it does have a small bar. It also has table games and a café.