The Warm Hearth Fireside and Patio Shop - La Mesa, California

Jennifer D.

We have visited this store several times: twice to get ideas and then to order a fireplace (we went with a stand alone unit), once to pick it up, and then twice more for troubleshooting.

They have a good selection and seem very knowledgeable and friendly.

Our gas unit doesn't work 90% of the time, but that's not their fault. We either have a faulty unit or the installer didn't do so correctly.

David H.

Debbie helped guide my wife and I through picking the right sized burner and logs for our newly converted fireplace. I am so happy with the results! Debbie was very knowledgeable and helpful in getting us setup with the correct hardware. Highly recommend the Warm Hearth and Debbie to anyone looking for fireplace and grilling equipment! We even got a thank you card from Debbie in the mail a few days after our visit, so kind!

Steven B.

The entire staff and especially the store's owner, Debbie, was very helpful with the purchases we made during our total replacement of a 40-year old fireplace. Debbie advised us not to rush into the purchase of the doors as we would most likely change our minds after looking at various styles at several places. We visited several fireplace stores within the county. Debbie also identified and explained to us a code violation she noticed while showing her several pictures of our construction. This allowed me to have our contractor disassemble and redo some of the things he already constructed. She was right on all accounts and was rewarded with our purchases. She was very helpful and never showed any pressure to make a sale. We bought our mantel, custom glass doors and the ceramic log set. We even used the $100 off coupon they advertise in a local flyer. I would recommend going to The Warm Hearth Fireside and Patio Shop to anyone before making a purchase anywhere else. They offer great customer service and very competitive prices.

Antonio S.

We moved to la mesa about 4 years ago and debated on getting a wood burning fireplace insert once gas heating prices went up it was a no brainer the people who worked here helped us out every step of the way awesome we installed the whole thing our selves and it works great. The house stays warm all night long and super easy to get it warm again in the morning no more huge gas bills 💸

Angie G.

Had a great experience picking out a gas log set from the wonderful salespeople at Warm Hearth. I asked so many questions and received so many great answers. My first pick was in stock, so I was able to take it home the same day. They even loaded it into my car. First rate service. And my new gas logs look great in my home - and fit perfectly!

Tiffani O.

Carla was wonderful. She got me set up with a new built in BBQ and an outdoor fireplace set quickly and helped me to find exactly what I needed. Other team members were there to help as well, providing me with excellent personable service. Thank you Warm Hearth and an extra big thank you to Carla! You are very appreciated!

carbon F.

I come to this shop fairly often, and have been doing so off and on for a couple of years now. The staff is caring, consistently friendly, and knowledgeable about all things pertaining to fireplaces. Not only that but the owner, keeps the place stocked with fun new gadgets, and gifts. I love the candle selection. A special shout out to Nettie, who I work with often and is always kind, welcoming and helpful.

Caleb N.

What a great store with so many options. From BBQs, bbq accessories, fireplaces and fire pits. I recently purchased some bbq seasoning for my weekend family bbq and loved it. I worked with CJ and he was very helpful and efficient. They have so many options. Definitely a repeat customer.