Terminus Roofing and Restoration - Woodstock, Georgia

John P.

Terminus and more importantly my sales rep Marco really delivered. They made the process as painless as it could be and delivered on the installation and follow-up beyond my expectations.

This company and Marco did what you want a roofing company to do - the hard stuff for you. They dealt with my insurance company (USAA) and I never once had to speak to them - that was part of my deal. I'm still in the middle of dealing with a flood claim from last year that I can't get them to do but Marco took caring of my roofing claim without me even having to speak to them once. He's a great person to work with and represents Terminus well.

Their crew did out roof (4800 sq ft home) in a day and the interior paint and work in another two.

I've recommended them to to 4 other neighbors and I'm hoping they have a similar experience.

Thank you Marco & Terminus.

Edit: I’m dropping this to a two star rating based on what I’m dealing with now - a sketchy post sales rep who is continuing to try to change my balance outstanding to see if I can get more out of my insurance company. This is literally his text to me:

“ We are still waiting to hear back about the supplement amount that was approved. I wanted to see if you have a revised estimate and also how much the check is for so we know how much needs to be collected. “

The amount to be collected does not vary upon what your insurance company approves. It is 100% based on what services and materials were provided - otherwise, you’re contingent insurance fraud.

Pete W.

You can’t receive better customer service than how you’re treated by Andrea and the team at Terminus Roofing.

Highly responsive, easy process, they help with insurance claims or if you’re paying for your own roof replacement they provide up front pricing.

I highly recommend if you’re needing a new roof and new gutters to call Terminus and have them come out and discuss your roofing and gutter needs.

Sara C.

Working with Terminus was truly as seamless and painless as possible! Andrea worked with me to file the insurance claim for my roof, supported the claim process, and even helped connect us to public adjusters, as our case called for. It took main months to get my claim through and Andrea was available and willing to answer questions and support me the whole time. On install day, the crew arrived on time and got to work immediately; they finished the whole roof and clean up by 3pm. Truly so simple. I cannot recommend Andrea and Terminus enough!

Yohannes A.

Terminus representative Sameer was very knowledgeable & attentive to our need. Because of his effort our roof replacement claim was approved. Because of his good technical & customer service we will recommend Terminus to family & friends.

Ralf S.

I just had my roof replaced today and I have to say that this was actually fun to see how quickly, efficiently, and professionally Terminus was with getting my roof replaced! I had the honor of working with Jakob Houwing from Terminus. Throughout the whole process, Jakob was very polite and helpful with explaining the insurance/claims process, the quality and warranty of the shingles used, the day of installation roofing process, etc. No matter what questions I had for Jakob, he was very knowledgeable and gladly answered all of them! All in all, this has been the best experience I’ve ever had working with contractors!!! The whole Terminus team was great to work with, but Jakob was amazing!!!!

Chris C.

We had a fantastic experience with Terminus and Andrea Olsen to replace our roof. Andrea made this process so easy and managed the project flawlessly. Her communication was top notch and we will recommend her to all of our friends and family.

Elaine A.

This company is amazing! Amber was especially helpful and comforting during a difficult time. She took care of everything and walked me through the rest. She answered my questions confidently with the air of experience. Even helping me to understand the insurance process.
The roofing team was so respectful and were extremely efficient! They cleaned up after the job was done you’d never had know they were there.
I highly recommend this team!!!

Barbara M.

Getting a new roof today.thanks to this incredible salesperson Karen Chambers. I am more than impressed with this roofing crew. I quite frankly believe they are super professional . Arrived on time and have everything so organized it’s unbelievable. If you need a new roof or think you might….. Terminus Roofing should be your first call. I’m happy to provide contact info. They work with all insurance companies and make it seamless and easy. In less than 9 hours the roof was taken off put back on and everything cleaned up. Fabulous job. You don’t find contractors like this anymore.