Sylacauga Utilities Board - Sylacauga, Alabama

The Sylacauga Utilities Board, located at Address: 301 N Elm Ave, Sylacauga, AL 35150, is a water utility company that provides essential services to the local community. The company can be contacted at Phone: 2562490372 for inquiries or concerns.

One of the standout features of the Sylacauga Utilities Board is its commitment to accessibility. The company's facilities are equipped with a wheelchair accessible entrance and parking lot, making it easy for people of all abilities to access their services.

In terms of online presence, the Sylacauga Utilities Board has a website located at Website: sylacauga.net. The website provides information about the company's services, rates, and contact information. However, it is worth noting that the website appears to be outdated and could benefit from a modern redesign to improve user experience.

When it comes to customer reviews, the Sylacauga Utilities Board has received mixed feedback. With 24 reviews on Google My Business, the company has an average rating of 2.4/5. While some customers have praised the company for its reliable service and helpful staff, others have criticized the company for billing issues, poor communication, and long response times.

Despite the mixed reviews, the Sylacauga Utilities Board remains an important resource for the local community. If you are in need of water utility services in the area, it is recommended that you contact the company through their website or phone number to learn more about their offerings and how they can assist you. By reaching out directly, you can get a better sense of the company's customer service and determine if they are the right fit for your needs.

Reviews of Sylacauga Utilities Board

Karen Pruitt

1/5

I’ve had so much going on this month, remodel at work, my mother, I take care of being in hospital, and running her back and forth to doctors, having adhd doesn’t help either. Been a customer of theirs since 1987 and have always payed my bill. Completely forgot to pay it. Called them up they said my power would resume promptly, with payment, so I payed and payed extra to reconnect! Well they can’t get my power back on until morning, maybe! So it’s 9:30 at night no lights I’m burning up with no alarm clock to get up at 2am , everything in my refrigerator is thawing and ruining, no power to get ready for work and no coffee when I do! Way to go Utilities board, nice way to be to a long term customer. Could give a curtosey call, to customers that always pay their bills! Struggling before, struggling now with no power, and paid in full!

Scott Bates

1/5

Can't stand the place. Was paying by check but took them a week and a half to deposit it. Went to debit card now it gets applied and disappears all in one day. Watch your bank accounts people because if you're not careful you'll bounce. Caught them doing this twice now. Guess it'll be cash from now on. This is what a monopoly can do!

Amanda Green

5/5

They try not to laugh when I am stalking them to see what infrastructure crises we are experiencing now. I don't pester them but they know if they have to rope of a work detail for lunch or overnight my curious self is gonna try to see if I can find a sinkhole in that general area.

CinnamonToastedBoi

1/5

They are charging my mother 85 dollars a month for barely usable internet and wont do anything about it.

Chris Cook

1/5

This is because I’ve been trying to talk to a real person on the phone for 15 minutes and there is no option for that. Everything is automated and no way to talk to a real person.

lindajoy Daugherty

3/5

Promp at getting problems looked into. Calls to check on updates. Reasonable

Randy Epperson

1/5

Double charging customers on power bills that are outrageous

Rebecca Pouge

4/5

Love the new pay on the inter net site...THANK YOU!