STRAND® Electric Bikes - Hermosa Beach, California

Address: 1706 Pacific Coast Hwy, Hermosa Beach, CA 90254, United States.
Phone: 4243831237.
Website: strandebikes.com
Specialties: Electric bicycle store, Battery store, Bicycle rental service, Bicycle repair shop, Bicycle store, Bicycle wholesaler, Brake shop, Christmas store, Electric motor store, Surf shop.
Other points of interest: Small Business, Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Bicycle hire, Gender-neutral toilets, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of STRAND® Electric Bikes

STRAND® Electric Bikes 1706 Pacific Coast Hwy, Hermosa Beach, CA 90254, United States

⏰ Open Hours of STRAND® Electric Bikes

  • Monday: 10 AM–8 PM
  • Tuesday: 10 AM–8 PM
  • Wednesday: 10 AM–8 PM
  • Thursday: 10 AM–8 PM
  • Friday: 10 AM–8 PM
  • Saturday: 9 AM–8 PM
  • Sunday: 10 AM–5 PM

Discover Strand® Electric Bikes: Your Ultimate Electric Bike Destination

Nestled at 1706 Pacific Coast Hwy, Hermosa Beach, CA 90254, United States, Strand® Electric Bikes stands out as a unique and comprehensive electric bike and accessory store. With a variety of services including a battery store, bicycle rental, repair shop, and wholesaler, Strand® offers more than just a place to buy an electric bike. Their range of products extends to surf gear, electric motors, and even a Christmas store, catering to a wide variety of interests.

Key Features and Services

- Specialties: Strand® isn't just an electric bike store; it's a one-stop-shop for all things electric bike and bicycle-related. Whether you're looking to purchase, rent, repair, or wholesale, they've got you covered.

- Customer Service: The emphasis on exceptional customer service is evident. A glowing review mentions a fantastic interaction with Ryan, who made the experience enjoyable and informative, promising a bike that not just meets but exceeds customer expectations.

- Accessibility: Committed to inclusivity, Strand® boasts ample wheelchair-accessible facilities, including parking, seating, and toilets, ensuring a comfortable experience for everyone.

- Convenience: With options for kerbside pickup, in-store pick-up, and same-day delivery, Strand® understands the value of convenience. Additionally, they accept various payment methods, including credit and debit cards, NFC mobile payments, making transactions seamless.

Getting Started with Strand®

For potential customers looking to explore or purchase an electric bike, here's what to know:

- Visit their website strandebikes.com for a comprehensive view of their inventory, services, and to get directions or make an inquiry.

- Their phone number 4243831237 is readily available for any inquiries or to arrange a visit.

- Given their average rating of 3.6/5 on Google My Business, it's clear that while many customers have had positive experiences, there's always room for improvement. This should encourage prospective buyers to reach out and form their own opinions.

- As a small business, they offer a personal touch that larger retailers might lack, promising a more personalized shopping experience.

Why Choose Strand® Electric Bikes

Strand® Electric Bikes is not just a business; it's a community hub for electric bike enthusiasts and newcomers alike. Their commitment to accessibility, convenience, and customer satisfaction sets them apart. The opportunity to celebrate milestones like a child's birthday with a bike that's both loved and well-supported is a testament to their service quality.

👍 Reviews of STRAND® Electric Bikes

STRAND® Electric Bikes - Hermosa Beach, California
Sydney H.
5/5

Bought a bike for my son's 14th birthday. Great deal and way better than a Super 73. He loves it! And the best part is the service was fantastic, Ryan was great with my son. My son can ride up and ask Ryan for help if he needs anything for the bike. Great local business, thank you!!!!

STRAND® Electric Bikes - Hermosa Beach, California
Elliot L.
5/5

Prime location. Keith was great! Very friendly and helpful. He let me test drive/ride the e-bike before purchase. Came with a 1 year warranty. Affordable price too. Keith sealed the deal with his personality. With gas prices this high it really comes in handy for commuting to the grocery store and the beach. I highly recommend you go see Keith.

STRAND® Electric Bikes - Hermosa Beach, California
Robert B.
1/5

Geoff the owner of the Strand Bike shop doesn't pay his employees. He owes my son over 2000$ . That's just bad business. Please pay my son what you owe him. Customer BEWARE if you don't believe me look at The Strand Yelp reviews .

STRAND® Electric Bikes - Hermosa Beach, California
David D.
5/5

I wanted to write about the tremendous customer service I received from the owner and his team. I was cycling down the California Coast and had a mechanical problem with my bike. I found STRAND Bikes on my phone and walked my bike to their door. They were not open yet - but the owner came out, saw my problem and knowing I was essentially stranded, dropped everything to help me find a replacement part (he had it in stock) and install it. He even offered me a DISCOUNT on this tremendous service. I am in the market for some E-Bikes and I will gladly drive up from San Diego to buy them from STRAND. Thank you all.

STRAND® Electric Bikes - Hermosa Beach, California
Shane T.
5/5

After looking online for places that would take a look at our Second-hand low mileage Blix Bike motor issue. Geoff’s team diagnosed and corrected the issue within a weeks time. Being a family cargo bike he helped ensure a thorough review of the motor and practically reset the bike motor to new. Function and speed are there; impressive work for what I thought was a doomed purchase. Thanks!

STRAND® Electric Bikes - Hermosa Beach, California
Tobin D.
1/5

Definitely NOT the best place to purchase an ebike.

I bought two ebikes there for my teenagers last year. Both ebikes were serviced within 7 days of the purchase for faulty brakes. Over the next 10months I had both ebikes serviced at the Strand 11x. Each and every time the technician and the owner Geoff commented that this was totally normal but finally agreed to replace the brakes after I requested a full refund admitting that they were not adequate for the e bikes and that their new line would have stronger and better quality brakes.

We were indicated from a friend to check them out in the beginning but later on found out that 10 other friends had similar issues with the brakes and were extremely unsatisfied with the service and quality of the products purchased as well as the unprofessional service.

What was even worse and shocking was that Geoff the owner was trying to charge $300 to substitute the brakes that never worked on our e bikes and also charged several of our friends who also bought ebikes from him.

Finally the two ebikes we purchased didn’t match the website price that was $250 lower. So there was definitely a bait and switch going on there too. Beware. There excuse was that thr website hadn’t been updated but until today it remained the same price and was never updated. Very dishonest.

The Strand and owner Geoff were NOT professional, nor respectful and don’t take their business serious from our experience.
Warning when choosing a bike store on the beaches to buy your ebikes please search around for other options than the Strand. Very bad experience with them and we later found that other stores are totally different respectful and professional and respect the customer and care about their needs.

STRAND® Electric Bikes - Hermosa Beach, California
Ruben_BJJ
1/5

Came here a few times for a repair and to change my tires on my electric bike, and I can say that will be my last. The owner is extremely rude, will make small bad remarks about your electric bike if its not one of his own brand of bikes, and will also take a advantage of you if you know nothing about bikes, just how car mechanics act. after getting my bike serviced here, some how my bike brake rotor bent, and again another thing they charged to fix and replace, knowing it wasn't my fault. Took it to another bike shop later that week and come to find out they broke my whole hydraulic brake system and also gave me the cheapest brake rotor they could find. if I were you reading this review, please take your service else where (unless you want to take the chance of receiving the same service I did) there are plenty of great shops in the area, was my mistake to stop by here.

STRAND® Electric Bikes - Hermosa Beach, California
Dylan R.
1/5

This place is actually terrible they wasted days of my time the lady on the phone she said my bike was done and it wasn’t. She said my bike would be done by 6:30 so I left around six and went out once I got there there was nobody there until like 10 minutes later when somebody finally open the door and then they said oh, I’m sorry we don’t work on your bike even though the lady that called me, saying my bike was done lied. Then when I tried to buy a tube to fix it myself the guy gave me the wrong size tube and said that was the right one. I had dropped it off on like Friday and they said it’d take them almost 3 days to fix a flat. Terrible customer service the lady at the front desk is a horrible liar do not go to this bike shop they are terrible.

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