SERVPRO of St. Clair County - Pell City, Alabama

SERVPRO of St. Clair County: Your Trusted Disaster Recovery Partner

For residents and businesses in St. Clair County, Alabama, SERVPRO of St. Clair County stands as a premier provider of restoration and emergency services. Located at 2918 Stemley Bridge Rd, Pell City, AL 35128, they offer comprehensive solutions for a wide range of challenging situations, from water damage and fire restoration to mold remediation and disaster cleanup. With a dedicated team and a commitment to exceptional service, SERVPRO has earned a reputation for reliability and professionalism.

About SERVPRO of St. Clair County

SERVPRO is not just a cleaning company; it’s a specialized franchise offering a standardized approach to disaster recovery. They leverage decades of experience and advanced technology to minimize damage and restore properties to their pre-loss condition. The team at SERVPRO of St. Clair County is highly trained in industry best practices and adheres to strict quality control standards. Their commitment to IICRC (Institute of Inspection, Cleaning and Restoration Certification) standards ensures clients receive top-tier service.

Services Offered

SERVPRO of St. Clair County provides a diverse range of services, including:

• Water Damage Restoration: Rapid response to leaks, floods, and water intrusions, including drying, dehumidification, and structural repairs.
• Fire & Smoke Damage Restoration: Comprehensive cleaning and restoration services to remove smoke, soot, and odors from fire-damaged properties.
• Mold Remediation: Thorough mold assessment, removal, and prevention strategies to eliminate mold growth and protect your health.
• Odor Removal: Specialized techniques to eliminate persistent odors caused by smoke, mold, or other contaminants.
• Biohazard Cleanup: Safe and effective removal of hazardous materials, including biohazardous waste and pathogens.
• Storm Damage Restoration: Assistance with repairs and restoration following severe weather events, such as hurricanes and tornadoes.
• Commercial Restoration: Tailored solutions for businesses, including offices, retail spaces, and industrial facilities.

Key Features and Amenities

SERVPRO of St. Clair County prioritizes customer satisfaction and convenience. They offer several key features to enhance the restoration process:

• On-Site Services: A rapid response team is dispatched to assess the damage and implement immediate solutions.
• Online Estimates: Clients can easily request online estimates for their restoration needs. This streamlines the process and provides transparency.
• Wheelchair-Accessible Car Park: Ensuring accessibility for all clients.
• Wheelchair-Accessible Entrance: Committed to providing an inclusive environment.
• 24/7 Emergency Services: Available around the clock to address urgent situations.

Customer Reviews & Reputation

SERVPRO of St. Clair County boasts a remarkable average customer opinion of 4.9/5 based on 70 reviews on Google My Business. These overwhelmingly positive reviews highlight their responsiveness, professionalism, and commitment to quality work. Here’s a summary of common feedback:

• Exceptional Response Time: Clients consistently praise the speed and efficiency of their initial response.
• Thorough and Detailed Work: Customers appreciate the meticulous attention to detail and the thoroughness of the restoration process.
• Friendly and Professional Team: Positive feedback regarding the team’s demeanor and expertise.
• Effective Communication: Clients feel well-informed throughout the restoration process.

Contact Information

To learn more about SERVPRO of St. Clair County’s services or to request an estimate, please contact them at:

• Phone: 205-525-0332
• Website: servpro.com
• Address: 2918 Stemley Bridge Rd, Pell City, AL 35128, United States

SERVPRO of St. Clair County is dedicated to providing peace of mind during challenging times. Their expertise and commitment to excellence make them the go-to resource for disaster recovery needs in the St. Clair County area. Investing in their services provides assurance and a quicker return to normalcy.

👍 Reviews of SERVPRO of St. Clair County

Stacy B.

5/5

Sid was very informative regarding the HVAC duct and vent cleaning process and went above and beyond cleaning my vents. It was a longer process than normal since they haven’t been done before (25 years). Not only was he informative with me, but was also engaging while instructing his helper, Nick, who was pleasant and willing to work/learn. I was discussing a mold issue with Sid and he informed me about having my crawl space fogged for the issue, which I ended up purchasing as well. They even came right back out to perform the treatment after having to get another fogger due to the one they had not working, which I was highly pleased about. Overall, it was a great experience due to these men.

Cheryl B.

5/5

Sid & Nick came out to clean my clothes dryer vent. They were fantastic! I highly recommend. They were very professional and solved my problem. I would definitely call them again.

David B.

5/5

Both Zac and Chris made getting our home back to normal after a water leak ordeal very easy. Zac was here with his crew 15 minutes after I called and started getting things dry. Chris jumped on getting the recon. started with estimates and handling everthing with the insurance co.and took care of getting all the necessary work taken care of. I had very little to do other than stay out of the way. They made it an easy process and all the work looks great. All of their subs were very nice people and did great work. I would recommend them and all their workers to anyone. They took all the pressure off and made this a whole lot easier. Thanks so very much. David and Dottie Bryant, Pell City Al.

Urainah G.

5/5

Servpro and especially Shirley were a huge help when our hot water heater hose busted, causing a leak and subsequent mold growth. They came in immediately and helped with cleaning up and ran the dehumidifier that helped prevent further damage. With kids, pets, and someone with autoimmunity in the home, Servpro got it done and made sure we were taken care of. I highly recommend Servpro for any cleanup (especially emergency) needs!

Kristen A.

5/5

Sidney and his team were amazing and fast at getting my floor up and out. Made sure we were updated on everything we needed to know. Highly recommend them.

H B.

1/5

Go with anyone else if you ever need a bio clean!!!!!! Called ServPro for a bio clean after my family went through a horrible tragedy. They came out and assessed the area and quoted an amount based on job completion. Price was reasonable so we scheduled them to come out. The techs “completed” the job and asked me to check behind them….. which really shocked me to begin with. Weren’t these people professionals? I went ahead and pointed out several areas missed and they went back and spot cleaned.
Once they left, I noticed the smaller details that were left behind and it was disturbing. Reached out to Shirley and all she did was offer to have them come back out. They didn’t seem to care the first time, why would I want them back out? She never responded to my second email regarding a discount price so that I could hire actual professionals. They only care about the money and not the kind of quality clean that should take place.

Chris S.

5/5

The professionalism that we received from Robin and Sid was refreshing. They were on time everyday, they always said please and thank you, and always referred to me by Mr. Simpson. If you need Servpro services, ask for the Robin and Sid duo, you won’t be disappointed.

Update: Been working with Chris for the past few months on getting my floors done in my home. With every request, Chris has responded with nothing but professionalism. I am really impressed and pleased with the entire process.

Jon D.

5/5

I had a fire claim and the service I received was top notch! Kacy and Nicole did an amazing job getting my house cleaned and took care of all my laundry. Shirley was great getting everything lined up and scheduled. I would highly recommend SERVPRO to anyone in need.