Rooftop Power- Rhode Island Solar Installation - Warwick, Rhode Island

cindy S.

Austin, Jamie, Tanner and Jake did a great job! Aesthetically pleasing as well as functional! They did a great job cleaning up the job site and explaining everything☺️👍🏻
I think I got the best crew🫶🏻

Kevin H.

We had a great experience with Rooftop Power from beginning to end. Everything was explained well in terms of what we could expect on the financial end as well as the installation process and follow up. Everything is done according to schedule and completed as promised. There was regular communication follow up every step of the way.Now we get to enjoy The benefit of having pretty much no electric bill every month to have to pay. Highly recommend.

Chip P.

Justin Gallant has been great from the outset in explaining the intricacies of solar installation - lease and purchase options, system design and equipment, the approval process involving the municipality and utility, and more. The site inspection was thorough and informative. All questions have been promptly and thoroughly answered. Installation will start soon with substantial savings over the utility pricing. Can’t wait to start generating power! If you’re considering solar, I would strongly suggest reaching out to Justin.

Steve A.

I needed my electric panel upgraded from 100 amp to 200 amp and Ray and Jarret did a great job. They ran a new line on the outside wall and the Tesla box with the controls in it plus a new meter hookup. Ray did the work on the inside of the house to rip out the old electrical panel and put in the new panel. After he was done everything was labeled and working correctly after 7 1/2 hrs. They were both professional and left everything neat and clean. My solar system is all hooked up and passed inspection. Just waiting for RI Energy to change the meter and give us there blessings . RTP were great and took care of everything, very professioal, and would recommend them to anyone.

David W.

Waited two months plus a couple of days after solar panels were installed to write this review. I am exceeding pleased with the installation and the professional team that made it happen, Rooftop Power was in a word outstanding from my Solar Consultant, Justin Gallant, who very professionally guided me through the entire install process to the install team of Gerry, Russ, Kevin, Tanner, and Oscar who took time out to ensure I new what was going to happen and then ensured I was happy with their work before they left. In addition, the back office support and particularly the instructional videos were wonderful. I have and will recommend Rooftop Power to anyone who is considering installing solar power on their home.

Jonathan S.

As of today, we're generating our own power from our rooftop solar panels!

Our sales person Bryan was great throughout the process. He was never pushy, answered all of my (very detailed) questions, guided me throughout and made sure I was very comfortable with the plan. Ally managed the execution of that plan without me having to do much at all. The installation team of Austin, Ray, Tanner, Russ and Oscar did a great job making sure the installation went according to plan and on schedule. The install was clean and they accommodated my requests to minimize impact to the aesthetics of the house (which my wife was very happy about).

All in all, RTP was a great partner to work with and I highly recommend them to anyone considering going solar!

Damian L.

Very Responsive, thorough, and patient. We definitely took our time and had to postpone finally getting the panels a few times but they were patient and followed up with us. They keep their appointments, and do a good job communicating schedules and installations. We had Kevin, Gerry, Randy, and Reagan come and do our installation. Two thumbs up.

Matthew M.

The excellent customer service with Rooftop Power and their employees is what has made my experience with them as a customer great. I am a very busy man with a lot of responsibilities pulling me in a lot of different directions and it can be quite a challenge for me to keep up with my email, texts, calls, and many other notifications as it seems my phone is always buzzing between my personal and professional life. However, I would like to take some time to highlight some of Rooftop Power's star employees that did a great job following up with me in a friendly way when I am not the quickest to respond. As well as handling a complicated repair to my solar system after some squirrels made a nest under it and caused some damage.

First, I would like to highlight Parker, the Support Case Analyst who assisted talking me through trouble shooting my system over the phone when the squirrel damage was originally noticed. Parker had followed up with me several times to alert me of the damage and I had accidentally missed his initial methods of reaching out to me due to my hectic schedule. When I finally had time to respond and troubleshoot the issue, it was 4:45pm on Friday when I emailed him back and he called immediately to walk me through what to do and stayed past 5pm until his role in the process was complete to keep my open ticket moving. He was a huge help and very knowledgeable over the phone!

Secondly, I would like to highlight Tanner, the technician who came out to do repairs on my system. He was very friendly and super professional. He was kind enough to explain the issues that were going and answer all of my questions on site. He helped me to understand the issue and educate me, rather than talk down to me like some contractors tend to do with customers. Tanner is a hard worker and great at his job, while also being able to connect with customers. Plus, he did his job when it was 20 degrees outside with no complaints!

Lastly, I would like to recognize Maddie, the service estimator who has assisted me throughout this whole process. She has been diligent about following up with me despite my busy schedule and has coordinated with many different teams and people to be able to get my issue resolved. My issue was a bit more complicated because squirrels were involved and we needed to hire another company to remove the squirrels and their nest so Rooftop Power could make the necessary repairs to my system. It's hard to find contractors and companies you can trust these days that aren't going to rip you off. Having no idea who to call about these squirrels, Maddie referred me to Vanguard Wildlife right away. I only had to make one call to Vanguard Wildlife and Maddie took care of the rest coordinating with Vanguard Wildlife on when they needed to visit the site. Vanguard came the first day to remove the squirrels, nest, and put up a temporary barrier around the panels. The next day Rooftop Power made the repairs they needed to. The 3rd day Vanguard Wildlife installed a permanent critter guard barrier to prevent further squirrel incidents. Maddie orchestrated these important steps to resolution with ease! She also answered a lot of questions about repairs, service, pricing, contracts that needed to be updated and changed in a quick an efficient manner. He is extremely knowledgeable and handled my every request with no complaints, but instead with a sense of urgency. She made what was important to me, important to her and didn't quit until I was satisfied. Including gathering a certain roof document with certain language I needed for my insurance company from when Rooftop Power helped me replace my roof a few years ago before installing solar panels. Maddie is an extremely valuable asset as an employee at Rooftop Power and needs to be given a raise and a promotion. Some of the best customer service I have received in years! Especially in an age where we all know customer service has gone down across the board as corporations take over.

Thank you Maddie and Rooftop Power for helping me get this issue resolved!