OE Solar - Albuquerque, New Mexico

Brandon C.

The team at OE Solar was amazing. I had a dedicated project manager who provided frequent updates about permitting, scheduling, etc. At no point did I have to reach out for updates, they were always provided proactively. Work started on time, finished on time and has been running flawlessly ever since. I highly recommend OE Solar.

Brigitte C.

Impressed with all aspects of this company! From quote to installation, the process was simple, timely and affordable. The EV charger was a great solution to charging two Telsa’s at the same residence. Cannot recommend OE enough!

Sandra C.

Post-Install customer service is dismal at best. My install experience was fantastic. The install entire team was first rate and very responsive to questions and made it happen. Solar performance monitoring stopped when 2G and 3G went away. I got an email at that time that I would be contacted for a fix and also that a solar panel maintenance program was to be offered. It was at this time that I found out that there had been a complete staff turnaround. No one from the original team still worked there. I contacted OE to see if they could give me an estimate to get me online back (for monitoring my system) in Sept/Oct,. The first cust service rep stated that he would get me a an estimate within 7 days. After 2 weeks, I called again. This time someone sent me a link to a YouTube video which was useless. I called again, as this was not an acceptable response; I am over 65 and not an electrician. Again, the Customer Service manager promised some action. To date, the only communication I have received has been a solicitation to join their team. My system has been great but post install customer service is non-existent.

Lilibeth S.

I needed a Tesla wall charger installed within a few weeks of ordering my car - thank goodness for OE Solar! They scheduled an initial evaluation appointment as quickly as possible and got the charger installed as soon as they received it from Tesla. Don was friendly and professional, and he got the job done when he said he would. Shelley at the office is also very friendly and responsive, and the whole company clearly cares about the good work they do. Thank you, OE Solar!

Maggie A.

I had a great experience with OE Solar. Bo on the sales team explained all of my options to me and helped me design a great system with a great warranty! The installation went well. The panels are mounted very close to the roof, so they look really nice and clean. They kept me up to date as they worked with the inspectors. It's been up and running for 4 months now, and I'm thrilled! Even as we enter winter, I just have to pay the connection fee to PNM. My system is creating plenty of power!

rycprice

Professional installation of my Tesla Wall Connector. Both the technicians and office staff were professional and friendly. Would definitely recommend.

s M.

If I could give 6 stars, I would! Our experience with OE Solar was incredible. Not only are their staff professional and prompt with their communication (thanks Bo!) but their pricing is very competitive and more than reasonable. I went and researched big solar companies as well as local ones and Bo Shao (our contact) helped me navigate what system would be best for our home. In addition, he explained everything in a way that a non-solar person could understand. They will not screw you over with materials or a bait and switch like other companies and they will guide you every step of the way. We are a military family and it helps to know companies like OE Solar still value ethics and integrity in their business model.

Bo also made sure our system was exactly what we needed for the percentage to offset and OE Solar made sure they answered all our concerns from start to finish. In addition, they were up front with everything compared to other solar companies that try to talk big words over you in hopes you just sign up. If you haven’t received a quote from OE, it won’t hurt to try! We realized our solar purchase wasn’t like buying a car. Once it’s on, it’s on and we wanted to weigh all of our options and get which panels etc that would be the most efficient for us. OE Solar had the professionalism, expertise, and service we didn’t even know we needed. We felt like we were their #1 customer unlike some of the big solar corporate companies that treated us like another #

Our only regret was not doing solar with OE Solar sooner.

Matthew G.

Just wrapped up having OE Solar install solar plus Tesla Powerwalls (battery backup) at my house. Very happy I went with them, they were profession and responsive. It was great having them deal with the city, PNM and my terrible HOA! I talked with/met 3 or 4 different solar companies in early 2021 to look into Solar and OE Solar was much nicer to deal with even in that information gathering stage. OE was also a great value, since other companies wanted substantially more for the same equipment; I didn't feel like I was getting ripped off by OE. Felt like a valued customer the whole time. They are great local company to work with, and maybe the only Tesla Certified local company. Glad to recommend them to anyone!