Ocap Supply Inc - Garden Grove, California

Leland S.

This is another locally owned small business that is an essential part of the fabric of this community. Everyone who works here that I have come in contact with is friendly, knowledgeable and courteous. I would be lost without this place. They always have, or can get, the exact part you need. I certainly hope this business remains a part of this city. Thanks for everything.

Ron D.

I always try to buy from local stores and gladly pay a bit more to support brick n mortars... BUT, it's hard to keep going when the item cost is double or higher in many cases. I purchased an electrical part that costs between 10 and 20 dollars online, but here? FORTY. Add to that, 45 minutes round trip (my fault rush hour on the 22). Five guys at the counter and it took 10 (or more) minutes to get helped,
Again I try to understand and accept the differences between walk in and online sales, but, ...it needs to make sense. Also? If this electric-based item don't work (or won't solve my particular problem), I CANNOT return it. They won't accept returns on a perfectly good item. W an online purchase, I CAN return it. Thus, my investment in THIS locally operated n owned business is quite high all things being equal and the risk? Yup, it's ALL ON ME. Lovely.

Nail in the Coffin...
Also?, it took at least 5 minutes before ANYONE of the 5 guys even acknowledged me. Maybe they are simply not needing the business. I guess that's okay too...

It may be time for me to throw in the towel on my personal commitment to the community and accept that most small stuff is be best purchased online...

Andre D.

The staff have always been willing to help with my parts questions and purchases. And in the single instance they didn't have a part I needed, they directed me to a source where I could.

I've had to repair my old Whirlpool/Kenmore washer and dryer on several occasions and OCAP Supply has been the first place I went to get replacement parts.

PHIL N.

Guys there are great! Went in to get a replacement drain hose for my washer. The guys went out of there way as far as looking up the issue on YouTube for me...while at the store! Went step by step with me to assure I understood 100% how to fix my washer. These guys deserve a raise 🙂🙂🙂

Noel Z.

I have only had positive experiences here and have been buying parts for the last several years. If price is your concern, then you may be relieved to learn that the part pricing here is lower than other brick and mortar stores that sell the same exact items. I recommend this place mostly for apartment owners, appliance techs, handymans, and small general contractors who do a lot of apartment maintenance/remodels.

If you prefer buying parts online from other vendors, then be prepared to deal with buying the wrong part, incorrect part descriptions, high shipping costs added to part costs, and long shipping times (even if you pay $50-$100 to overnight).

I would rather not waste my time and buy here with confidence and from people whom I can develop a good rapport with, rather than try to pinch a couple of pennies and waste my time.

I can guarantee you that most people who shop here are looking to buy the right part they need and they need it now, not later.

If you have lots of time to waste and need to save a penny then go for it and try to find the right part online. I have found parts online before, but I try to avoid it as it's a giant time sinker. I and most people have better things to do than trawling the interwebs and giving random websites our financial info.

Thank you OCAP for being reliable all these years!

Manuel G.

Team members very helpfull. They help you search for the right part for your appliances I have saved a lot of money due to their help.

Toothfairy ?. M.

Very helpful and knowledgeable. I called in an emergency situation, 13 minutes before closing on a Saturday to get an obscure refrigerator part, and the guy took the time to look it up, plus look at a competitor's inventory to check if THEY had it. Next he checked on Amazon for me, and advised me of the best plan to get it quickest--even though he did not stand to gain my business on the transaction! I will definitely look them up if I need another part! Kudos!

Michael S.

My buddy told me about OACP. Super friendly, super helpful and super knowledgeable. They were able to help me get the part I needed to repair my oven in a matter of minutes. The best part. Cheaper than buying online and no shipping charge. Thanks guys. Oven was working and we cook dinner in it same day.