Nebraska Public Power District - York, Nebraska
Address: 907 W 25th St, York, NE 68467.
Phone: 8772756773.
Website: nppd.com
Specialties: Electric utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 2.8/5.
📌 Location of Nebraska Public Power District
⏰ Open Hours of Nebraska Public Power District
- Monday: 8 AM–4 PM
- Tuesday: 8 AM–4 PM
- Wednesday: 8 AM–4 PM
- Thursday: 8 AM–4 PM
- Friday: 8 AM–4 PM
- Saturday: Closed
- Sunday: Closed
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Nebraska Public Power District: A Comprehensive Overview
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For individuals and businesses seeking a reliable and community-focused electric utility provider, the Nebraska Public Power District (NPPD) stands as a significant presence. Located at 907 W 25th St, York, NE 68467, and readily accessible at 8772756773, or via their website at nppd.com, NPPD serves a substantial portion of the state of Nebraska. This organization specializes in providing electricity to its customers, operating as a non-profit public power entity dedicated to delivering affordable and dependable power. Itâs important to note that NPPD distinguishes itself through its commitment to serving the public interest above shareholder profits, a core principle that underpins its operations and strategic decisions.
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About Nebraska Public Power District
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NPPDâs history is rooted in the efforts to provide electricity to rural communities in Nebraska during the early 20th century. Initially formed as a cooperative, it evolved into a public power district, retaining control within the stateâs governance. The districtâs structure ensures that decisions are made locally and in the best interests of the people it serves. Currently, NPPD encompasses a vast service territory, encompassing approximately 15,000 miles of transmission lines and 30 substations. They consistently invest in infrastructure upgrades and modernizations to enhance reliability and efficiency. The companyâs operational focus extends beyond simply delivering power; itâs deeply involved in grid modernization, renewable energy integration, and ensuring a robust and resilient power grid.
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Key Features and Services
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- Reliable Power Delivery: NPPD prides itself on a historically strong record of reliability, continually striving to minimize outages and maintain a stable power supply.
- Affordable Rates: As a non-profit, NPPD operates with a commitment to providing competitive and affordable electricity rates for its customers.
- Community Engagement: NPPD actively participates in community initiatives and supports local economic development.
- Renewable Energy Investments: The district is increasingly investing in renewable energy sources, including wind and solar power, to diversify its energy portfolio and reduce its carbon footprint.
- Advanced Metering Infrastructure (AMI): NPPD is implementing AMI technology to provide customers with greater control over their energy consumption and enhance grid management.
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Accessibility and Customer Support
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NPPD is committed to providing accessible services to all its customers. The office in York, Nebraska, is wheelchair accessible, and the companyâs parking lot also features wheelchair accessible parking spaces. Customer support is available through various channels, including phone, email, and online resources. Customers can easily find information about billing, outages, and service requests on the NPPD website. Furthermore, the company offers various programs and resources to assist customers with energy efficiency and conservation.
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Customer Feedback and Reputation
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Currently, NPPD has 8 reviews on Google My Business, with an average opinion of 2.8/5. While the feedback is mixed, the company consistently works to address customer concerns and improve its service. A significant portion of the reviews highlight positive experiences with responsiveness and reliability, while others express dissatisfaction with billing practices and customer service interactions. NPPD actively monitors and responds to customer feedback, using it to drive continuous improvement. The company acknowledges the need to enhance its customer service experience and is dedicated to addressing the concerns raised by its customers. They are continually reviewing their processes and training programs to ensure that all customers receive the best possible service.
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Contact Information and Resources
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To learn more about Nebraska Public Power District and its services, please visit their website at nppd.com. You can also contact them directly at 877-275-6773 or by visiting their office at 907 W 25th St, York, NE 68467. The NPPD website offers a wealth of information, including outage maps, billing statements, and energy-saving tips. Navigating the website is user-friendly, and the resources available are comprehensive.
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"summary": "Nebraska Public Power District (NPPD) is a community-focused electric utility providing reliable and affordable power across Nebraska, emphasizing customer service and grid modernization.",
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👍 Reviews of Nebraska Public Power District
