NAPA Auto Parts - JB Auto Parts - Parsons, Tennessee

Introduction to NAPA Auto Parts - JB Auto Parts

NAPA Auto Parts – JB Auto Parts, located at 279 E Main St, Parsons, TN 38363, United States, is a premier automotive parts and service center dedicated to providing customers in Parsons and the surrounding areas with comprehensive solutions for their vehicle needs. Operating under the established NAPA Auto Parts brand, this local branch leverages the strength of a national network while maintaining a personalized approach to customer service. The facility is more than just a store; it’s a resource for drivers and mechanics alike, offering a wide array of parts and expert advice.

Location and Contact Information

The store’s address is 279 E Main St, Parsons, TN 38363. For immediate assistance, customers can reach them directly at Phone: 7318476383. Furthermore, visitors can explore their inventory and services online through their website: Website: napaonline.com. This online platform provides convenient access to product information, pricing, and frequently updated stock levels.

Specialties and Services

While a complete inventory is maintained, NAPA Auto Parts – JB Auto Parts specializes in a broad spectrum of automotive components and services. While specific details regarding their exact specialties are not listed, the consistent feedback from customers suggests a strong focus on delivering quality parts and expert support. The store caters to a diverse range of vehicles, from classic cars to modern trucks and SUVs. They likely stock a significant selection of batteries, crucial for reliable vehicle operation. The store’s commitment extends beyond simply selling parts; they prioritize ensuring customers receive the correct components for their specific vehicles.

Customer-Centric Approach & Amenities

Customer satisfaction is clearly a priority at this location. Numerous factors contribute to this positive perception, including the knowledgeable staff and the competitive pricing offered. The store offers a range of convenient services to enhance the customer experience. Delivery is available, providing customers with the option to have their orders shipped directly to their homes or businesses. In-store pick-up is also offered, allowing customers to quickly retrieve their purchases. Same-day delivery options are frequently available, catering to urgent needs. Accessibility is also a key consideration, with a wheelchair-accessible car park and wheelchair-accessible entrance ensuring that individuals with mobility challenges can easily access the facility.

Payment Options and Additional Services

For added convenience, NAPA Auto Parts – JB Auto Parts accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. The store’s commitment to streamlining the purchasing process is evident in these flexible options. Furthermore, the store offers services such as in-store shopping, allowing customers to browse and select parts at their own pace, and facilitates quick visits for immediate needs. Notably, the store provides services like rotors turning, showcasing their ability to perform on-site repairs and maintenance.

Community Reputation & Feedback

NAPA Auto Parts – JB Auto Parts enjoys a strong reputation within the Parsons community. As evidenced by the numerous reviews on Google My Business, the company consistently receives positive feedback. Currently, the store has 126 reviews on Google My Business, reflecting a high level of customer engagement. The average opinion is a remarkable 4.6/5, highlighting the overall satisfaction among patrons. This positive sentiment suggests a commitment to quality products, knowledgeable staff, and exceptional customer service. The feedback consistently praises the staff’s expertise and willingness to assist customers in selecting the right parts, emphasizing the importance of personalized attention. Many customers specifically commend the friendly and quick service provided, creating a welcoming and efficient shopping experience. The store’s reputation is further bolstered by the positive comments regarding competitive prices and a good selection of inventory, indicating a balance between affordability and comprehensive product availability.

Summary

NAPA Auto Parts – JB Auto Parts in Parsons, TN, stands as a reliable and customer-focused automotive parts provider. With a strategic location, convenient services, and a strong community reputation, it's a valuable resource for vehicle owners seeking quality parts and expert assistance.

👍 Reviews of NAPA Auto Parts - JB Auto Parts

Larry C.

5/5

Best part store in a 30 mile radius. All the guys working there are very knowledgeable and can get you what you need fast.

Micah R.

5/5

Micah and the gang are great. Helpful and friendly. Competitive prices with a good selection of inventory

Mike

5/5

Good prices and very knowledgeable people and great Napa products that fit and work

Rick L.

5/5

They are very knowledgeable and willing to make sure they get you the right part

Daniel S.

5/5

Turned my rotors did a great job
Thanks guys!

Stacey H.

5/5

Very friendly and quick service

Trudy H.

5/5

This Napa either has everything or will get it for you. Excellent customer service. I needed a starter for a 1951 Allis Chalmers WD 45. Micah got it in less than 2 days! Amazing!

Debra A.

4/5

Love this Napa.. Great employees and owner.. Also very reasonable prices!!
Hey Micha..and crew!!