Morehead Utility Plant Board - Morehead, Kentucky

Morehead Utility Plant Board: A Comprehensive Overview

For individuals and businesses seeking a reliable electric utility provider in Morehead, Kentucky, the Morehead Utility Plant Board (MUPB) stands as a significant local resource. Located at 135 S Wilson Ave, Morehead, KY 40351, United States, MUPB has served the community for decades, offering a consistent and dependable supply of electricity. Contacting them is straightforward via their telephone number: 6067845538, or by visiting their website at mupb.com. The company specializes in the provision of electric utility services, primarily focused on residential and commercial customers within Morehead and surrounding areas.

Location and Accessibility

The physical location of MUPB at 135 S Wilson Ave is easily accessible, contributing to its convenience for customers. Furthermore, the facility prioritizes accessibility for all patrons. A wheelchair-accessible car park is available, ensuring that individuals with mobility challenges can readily reach the building. Additionally, a wheelchair-accessible entrance is provided, removing potential barriers to entry and fostering an inclusive environment. This commitment to accessibility demonstrates MUPB’s dedication to serving the entire community effectively.

Key Features and Services

MUPB’s core function is the distribution of electricity. They manage the power grid serving Morehead, ensuring a consistent and stable supply. The company offers various service plans to cater to diverse customer needs, including residential, commercial, and potentially industrial accounts. While detailed service packages require direct inquiry, it's understood that MUPB focuses on delivering reliable power at competitive rates. They maintain a network of substations and distribution lines to effectively reach customers throughout the service area. A key aspect of their operation is the proactive maintenance of their infrastructure, minimizing disruptions and ensuring system reliability. Customers can expect regular inspections and upgrades to support the ongoing needs of the community. MUPB also emphasizes safety in its operations, adhering to strict industry regulations and employing trained personnel.

Customer Feedback and Reputation

Currently, MUPB has 21 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion received is 3.1 out of 5 stars. While the average score reflects room for improvement, many reviews highlight the reliability of the service and the responsiveness of the staff. Some customers have expressed satisfaction with the company’s efforts to maintain a stable power supply, even during inclement weather. However, a recurring theme in some reviews concerns billing accuracy and the efficiency of the customer service process. It's important to note that customer satisfaction can fluctuate based on various factors, including specific service issues and individual experiences. Further investigation into individual reviews can provide a more nuanced understanding of the customer sentiment towards MUPB.

Additional Information

• Website: mupb.com
• Phone: 6067845538
• Address: 135 S Wilson Ave, Morehead, KY 40351, United States

MUPB consistently strives to maintain its position as a cornerstone of the Morehead community. The utility company's commitment to accessibility and reliable service is evident in its operational practices. They operate under strict regulatory guidelines, ensuring safe and efficient electricity delivery. For prospective customers or existing users, exploring the mupb.com website offers detailed information on rates, service plans, and contact details. The company’s dedication to customer service, coupled with its accessible facilities, positions MUPB as a valuable asset to the region.