McCay Southern Generators - Riceville, Tennessee

McCay Southern Generators: A Reliable Power Solution

McCay Southern Generators is a distinguished provider of backup power solutions, strategically located at 148 Co Rd 738, Riceville, TN 37370, United States. Their commitment to quality and customer satisfaction is evident in their comprehensive range of generators and the exceptional service they deliver. With a dedicated team and a focus on veteran-owned businesses, McCay Southern Generators has established itself as a trusted name in the Tennessee region and beyond. The company’s phone number is 4234555336, and their website, mccaysouthern.com, provides detailed information about their products and services.

Specialties and Services

McCay Southern Generators specializes in the design, installation, and maintenance of a wide variety of electrician-backed generators. They cater to both residential and commercial clients, offering tailored solutions to meet specific power needs. Their services extend beyond simple installation; they provide ongoing support, including regular maintenance checks, parts replacement, and troubleshooting. The company prides itself on offering on-site services, ensuring convenience and minimizing disruption for their customers. For prospective clients seeking preliminary estimates, McCay Southern Generators provides online estimates, streamlining the initial assessment process.

Key Features and Accessibility

McCay Southern Generators distinguishes itself through several key features. Firstly, the company operates with a strong commitment to quality, utilizing reputable brands and adhering to rigorous installation standards. Secondly, they demonstrate a dedication to customer education, as evidenced by their thorough explanations of generator operation and performance – a factor that resonates positively with their clientele. Furthermore, the facility is designed with accessibility in mind, offering wheelchair-accessible seating and a wheelchair-accessible toilet, reflecting a commitment to inclusivity. The company’s veteran-owned status underscores a foundation of integrity and dedication. The positive Google My Business reviews, with an average rating of 5/5, speak volumes about the overall customer experience. It’s clear that McCay Southern Generators prioritizes a professional and informative sales process, beginning with a detailed and comprehensive visit.

Customer Testimonials – A Reflection of Excellence

The numerous Google My Business reviews highlight the exceptional service provided by McCay Southern Generators. Customers consistently praise the professionalism, knowledge, and efficiency of the installers. The initial sales visit is described as informative and well-documented, setting a positive tone for the entire process. Specifically, installers are noted for their speed, politeness, thoroughness, and commitment to leaving the work area clean. Several reviews specifically commend the installers’ ability to explain the generator’s operation in a clear and understandable manner – a key aspect of ensuring customer confidence and satisfaction. The neat and professional installation is another recurring theme, reinforcing the company’s dedication to quality workmanship. One client particularly emphasized the exceptional work and polite, knowledgeable nature of the team, followed by a detailed explanation of the Generac’s operation. Another reviewer highlighted the importance of a clean and professional installation, further demonstrating their commitment to exceeding expectations. The overall sentiment is overwhelmingly positive, reflecting a company that values its customers and strives to deliver a seamless and satisfying experience. Clients consistently express gratitude for the ‘great experience’ they had with McCay Southern Generators.

Contact Information and Location

To contact McCay Southern Generators, clients can reach them at 4234555336 or visit their website at mccaysouthern.com. Their physical address is 148 Co Rd 738, Riceville, TN 37370, United States. The company’s strategic location allows for efficient service throughout the region. The commitment to on-site services and online estimates further enhances accessibility and convenience for clients.

👍 Reviews of McCay Southern Generators

Chuck T.

5/5

The initial sales visit was very professional and informative with great documentation. The installers were fast, polite, knowledgeable and professional. They left the area clear of debris and made sure we were informed on how the generator worked as well as running a test cycle.

Wade H.

5/5

Exceptional work, very polite and knowledgeable. They explained the operation of the Generac in terms where I understood what he was talking about. Neat and professional installation. I highly recommend McCay Southern for backup generators.

Thank you McCay for a great experience.

Tilley

5/5

I have nothing but praise for McCay Southern Generators. After my elderly father purchased a unit from another contractor who left the job unfinished I reached out to McCay. Not only did they come out to the house to meet with my Dad but came early to complete the job with snowy weather in the forecast. I’m so grateful. Great guys, great company! They are my go to electricians from now on.

David N.

5/5

The staff at McCay Southern was totally professional from first contact to cleaning up after the job was completed. Everyone went out of their way to make sure we knew what was going on. This ranks as one of the very easiest transactions I’ve ever done. McCay Southern did everything before, during and after the install, from pulling permits to contacting the utilities, I literally did nothing but watch and learn. McCay Southern gets the highest possible recommendation from me.

Update: A few days after the generator was installed we had a power outage. We were concerned because the generator turned on and off several times. I called McCay and got Rob almost immediately. He was able to look at what our unit had done remotely, and we concluded that the power from the utility was flashing on and off. This was late on a Saturday afternoon. Great service. I kind of wish I needed another generator so I could buy from them again. They’re that good!

Jim D.

5/5

Very professional, personal and excellent at what they do. Right from the very first in-home meeting (Joel is awesome!), to the planning and execution. Will showed up on time, and they did all of the messy paperwork for us (permits, etc...) I will use them when we build our next house and have the Generac installed as part of the build-in.

Gary N.

5/5

Higherly recommend McCay Southern for installing any Generac generator. They did an outstanding job from start to finish. They explained everything in detail and everything works perfectly. The price of the unit I purchased was reasonably priced for the work involved. The office kept me updated on what to expect leading up to the installation date. Excellent company to do business with.

mark T.

5/5

McCay Southern was very easy to work with. They did what they said they would and when they said they would. Communication was great as well. We ran into unexpected issues during install that required work and upgrades to my electrical system and they were more than fair with handling it. The crew was neat, polite and very professional. Overall we had a very good experience with McCay Southern and will be recommending them

Richard K.

5/5

Technician was very knowledgeable, courteous, and professional. McCay Southern continues provide excellent customer service!!! This was our first year inspection and service on the 26K generator after performing flawlessly in its first year!!!