Kiwi Energy - Brooklyn, New York

Melissa M.

Do not use this company for the simple fact they will lie straight to your face. They use deceptive sales tactics to make you think you think you're getting a better deal. The dude made it seem like I was going to get my electric 7 times lower than what I was currently paying when they were wanting to actually charge me 3 time higher than what I was paying. For someone had to quit their job for their mental health and still hasn't been able to find one that was an amazing deal, stupid on my part I know. I wish I would have checked these reviews when I was actually talking to the man. The company should be ashamed of itself for lying to new protentional customers about what their getting in to.

I'm lucky that I sat down and looked at what I stupidly signed immediately after he left and before I got my new bill but now I got to deal with this nonsense tomorrow about switching back. This company will prey on you, if they show up to your door do not let them in, turn off your lights and pretend to not be home. Don't get screwed over by this company like I and so many other people were. I'd give negative starts if I could

Melissa M.

Some guy came to my door and I cursed him out. He kept his composure and apologized for bothering me. I felt so bad about it I heard him out. Ended up with a low intro rate that I called and locked in after 30 days, a great customer incentive program that gets me free event tickets and meals everytime I let my points rack up. My bills have not decreased super drastically or anything but every little bit helps and atleast my utility company isn't continuing to get fat off my paychecks and I can actually get something back now.

Kaitlin G.

If I could give -373773333 stars I absolutely would. This company is slimiest, most unprofessional energy supplier you could possible go with!!! The guy who bullied me into signing up was fine, but I had another come "check I was getting my discounts" who was honestly scary. He got rude and didn't like that my attention was on my children not him, he made me feel unsafe and I asked him to leave. Months later my bill is out of control, triple my usual. After checking my statements and calling national grid I found out kiwi was charging my more than my actual bill cost!! IT GETS WORSE. I called to cancel my services with them, they kept insisting I keep them and talking me into it. I said no cancel it all, they said they could charge for another month. I check my bill 2 months later and they only canceled the electric part and still charging for gas supplier with them. stay far away from kiwi energy especially if you're looking to save money

Kyle

Great experience with Kiwi on my AEP bill in Ohio. I was skeptical at first but SO glad I enrolled!! Bills been super cheap 💪🙏

Teddy D.

They’re a BIG SCAM… when they come knocking on your door, don’t even give them a hearing. They misled me to believe my electric and gas bills will be stable even if charges are generally going up, instead, my bills skyrocketed to almost 50% more than my usual monthly payments after only 2months of their promise. I’m trying to cancel my contract with them but they’re making so difficult for me. DON’T FALL FOR THEIR LIES.

Francisca A.

Terrible customer service called their service line and maxwell was irritated that i couldn't hear him. Then tried to lecture me on y I didn't say no when they showed at my door well I'm saying it now so whats the problem? Cancel it and go on with your day. They aren't that great glad I canceled and saw the reviews early. I canceled before the supply started thank gosh. I'm not giving money to rude people.

idontbekarennn

A SCAM!!!!! They come to your door and act like they’re from your electric company and say your bill will be lower if you use them. I definitely should’ve fact checked before signing anything but my bill significantly increased after going with them. My bill went from $60-$80 to $200-$300! I kept the written contract and read that they were starting my charges at $10.490 per kWh when I was only being charged $0.109 per kWh before this. BIG DIFFERENCE. I sent kiwi an email today to cancel but don’t fall for this like I did lol

Simon F.

So I'm not going to lie, I was very angry when I first switched over because my rates increased. However, when I tried to cancel they told me how the market increases the price over the winter time and offered me a royalty rate. Also, they matched the people I switched to in that phone call so their customer service team is well equipped to handle angry customers. What that says about them is beyond me but for now I'm ok with them