Jemez Mountains Electric Cooperative, Inc. - Hernandez, New Mexico

Jemez Mountains Electric Cooperative, Inc.

Jemez Mountains Electric Cooperative, Inc. is a prominent electric utility company located at 19365 US-84, Hernandez, NM 87537. Established to provide reliable and efficient electrical services to the community, the cooperative has been serving its members for several decades.

With a commitment to excellence, Jemez Mountains Electric Cooperative offers a range of services to meet the diverse needs of its customers. The cooperative's specialties include providing electric utility services, ensuring a stable power supply, and offering competitive rates to its members. Additionally, the cooperative takes pride in its accessibility, featuring a wheelchair-friendly entrance and ample wheelchair-accessible parking spaces.

As part of its dedication to customer satisfaction, Jemez Mountains Electric Cooperative values the opinions and feedback of its members. The company has garnered 108 reviews on Google My Business, reflecting the diverse experiences and perspectives of its customers. With an average rating of 3.2 out of 5 stars, the cooperative demonstrates its commitment to continuous improvement and meeting the expectations of its members.

To learn more about Jemez Mountains Electric Cooperative, Inc., visit their website at jemezcoop.org. For any inquiries or assistance, feel free to contact their customer support team at 5057532105.

The cooperative encourages potential customers to explore their services, compare rates, and experience the benefits of a reliable electric utility provider. Jemez Mountains Electric Cooperative, Inc. remains dedicated to serving the community and providing exceptional electrical services to its members.

👍 Reviews of Jemez Mountains Electric Cooperative, Inc.

Philip C.

1/5

Absolute trash company power outages all the time and zero effort to get power restored. Try to call them to get info or report outages and there line just rings and rings. Automated system doesn’t give you any help either. Wish PNM handled the power up here at least they are constant and care about their customers.

Nichole R.

1/5

Worst electric company ever. Power goes out all the time. They don't maintain the lines the patch bad spots and promise more later without doing it until forced too. I'm pretty sure they don't employ enough people or higher folks who know what their doing. I'm also pretty sure they don't pay the ones who know what they are doing enough to stay here. Slum Company is what they are.

Candie M.

1/5

Company is going down hill because of its staff. Very rude for no reason. They can’t be bothered to answer the phone either, when you try to pay your bill with a teller they try to give you your account number so you can pay with the automated system when it take 5 seconds to pay with the teller using your card on file. You cannot pay with the automated system the day of that you face shut off, you have to pay with the teller but they don’t want to do their jobs. It is very frustrating. This whole company needs training on work ethic…

Gabino V.

1/5

It’s gotten so bad if it’s not the automation call it’s the website and then it gives you an option to make a payment over the phone with an employee and then they say they can’t do it and it has to be over the phone or website and it doesn’t work

JOSEPH C.

5/5

This none of my business but let u know 5 lineman got killed this week. 7 last week. Work 90 hours in a week is like no big deal. Other trades record then lengend. Worked 102 hours last week. We had ic storm in 2008 we come in. Worked 52 hours straight eat 1 time a woman give us 3 sandwiches we 5 man crew. Our people get mad work 40 hours straight no food 1 mistake u don't go home instantly dead knock a drink over that's mistake that just killed u It's a knifes edge think u so nervous a little mistake like knocking drink over now look around your work are u can't never do 1 thing wrong or u don't go home. A lot things could go wrong in your space. So it when u fall asleep standing up. 3rd most dangerous job in US. We work our guts out. I'm sorry yall don't see it. But we leave home to get your power on and may never come home. We understand frustration hell we get that way. But not a lack of effort. Lineman opinion from Ky. Sorry

Ev G.

1/5

How the hell do you predict power outages but do absolutely nothing to prevent them?!

K A.

1/5

Multiple outages in one week (in the middle of blazing summer heat no less) is unacceptable, especially as this company has essentially monopolized the electric infrastructure in most of the surrounding area. Would be unheard of in most other places outside of third world countries.

Angela

1/5

If I could rate this company I would give it a 100 thumbs down. Our electricity continues to shut off even if we pay the Expensive Bill. I can’t even count on how many times the electric has gone out! I live with my 93 year old Father and these people could care less if he has to suffer without electric in the middle of a hot a humid summer. Every time it goes off I have to call my sister to ask if she has electricity in her area and she allways does. So Ridiculous and uncalled for! Even if the weather is decent they still seem to turn this electricity off like it’s done on purpose. What an Evil world we live in.