InverterCool, Inc. - Miami, Florida

Carlos P.

I don't write a lot of reviews, but I feel I need to write one here for the exceptional service I received. I'll give a short reason as to why I went with InverterCool, and then my full experience after that. It's a bit of a read, but hopefully not boring lol.

These are the things that convinced me in going with InverterCool:

PRICE - Their prices are up front on their website, and are haggle free. It was less than what most other companies were quoting me for a traditional basic AC. If you compare variable system vs variable system, it was thousands less than what I was quoted. InverterCool also gave me 10% off when I signed up for their email list, and I got a free WiFi thermostat with the system. They didn't have any extra fees added to the price. I did have to pay extra for a hurricane pad because I live in Florida, but I paid that to the contractor and not to InverterCool. The price was fair too.

WARRANTY - InverterCool were the only ones to offer a 10 year warranty on parts, monitoring and diagnostic, AND labor. The other companies that I received quotes from only offered the 10 year manufacturer warranty on the parts. Most gave a one year warranty on labor, some gave 2 years, and one offered a 7 year warranty for an extra cost. None of them gave any kind of monitoring and diagnostic warranty except for InverterCool.

CUSTOMER SERVICE - Ted is top notch. He went above and beyond my expectations. Everyone I dealt with was very friendly and informative. Including the contractor they hired to install the AC.

I was a bit skeptical at first to call InverterCool for a quote on a new AC system because I was unfamiliar with what an inverter system was. Also I had already spoken with 5 other AC companies with regards to a new system, and I was only getting more confused and sticker shocked by how expensive it is now for a new system. I called nonetheless, and I ended up speaking with Ted.

Ted was super friendly and informative. He explained to me the differences between a traditional AC system and the inverter set-up InverterCool offers. Ted was also the only one to measure my home room by room and calculate the size of the system I would need to keep my home cool during the summer (I live in Central Florida, it's mostly summer year round), and warm during the winter (for the few days we get here lol). All the other companies I had come out quoted me on 3.5 ton and 4 ton systems. Ted went off of the measurements and quoted me a 3 ton system. He explained to me that while going with a higher tonnage system will cool the house faster, it will do so by wasting more energy and it will not run long enough to remove the humidity from my home. Which was one of the complaints I had about the previous system in my house, and one I mentioned to every AC company that came to the house to give me a quote.

As for the system, Ted explained to me the system is rated to be at 16 SEER, but that's at its minimum. The variable speeds of both the outside unit and inside unit run at will have the system operating more at a 17.5 SEER on average. Even getting up over 20 SEER on at it's peak efficiency. Proven by my utility bill already. My most current utility bill was almost $100 less than the previous month, and that's with the system only operating for half of the month.

The system was not installed by InverterCool. They hired a contractor to do the installation. The contractor was recruited by Ted beforehand, and he stands by his quality of work.

Sorry for the long review, but that has been my experience with InverterCool. I 100% recommend them. If you're in the Central Florida area, ask for Ted. You won't be disappointed.

J J.

Very positive with both the Representative from Invertercool Mr Ted D. And the installer Invertercool supplied GUNNY PEPPER. Ted cam
Over and helped up place the order for the correct model and within 10 days we had a brand new Invertercool installed in our carriage hime working great. Ted D. The Inverter Cool representative was great with followup and even came over to help make sure I understood how to use the thermostat. Highly recommend.

Jose M. T.

Had an Exceptional experience with the Representative Ted, from Invertercool. He was Professional, informational and prompt. He sent Gunny Pepper as the installer of the unit, which was also very professional and informative throughout the install. I would highly recommend Invertercool and there team for whom is looking for a New A/C unit, 100%.