IntegrateSun - Houston, Texas

Dan Bujor (M0MeNTUM5iFT)

Updated- My experience with IntegrateSun was mixed. We scheduled a virtual meeting to discuss their Authorized Dealer Program, but initially, no one showed up, which was quite frustrating and unprofessional. However, they did reach out 1.5 hours later to apologize for the oversight. While their follow-up was appreciated, the initial lack of communication and the time wasted still left a negative impression. I hope this was just a one-time lapse and that their actual service is more reliable.

I had a highly disappointing experience with IntegrateSun. We scheduled a virtual meeting to discuss their Authorized Dealer Program, but no one from their team showed up. This lack of professionalism is inexcusable, especially when considering the time and effort invested on our end. It’s frustrating to be left waiting without any communication or explanation. If this is how they handle potential partners, I can only imagine how they manage their business overall. I would not recommend engaging with them based on this experience.

Mason Payne

Getting responses to emails from anyone in this company is like pulling teeth. I've spent 29 days trying to get someone from integratesun to come out and look at three panels in our array that are under-producing by over 50%. They have been provided numerous screenshots from the enlighten app illustrating these production issues over several different times periods, but the best I can get from their support team is "we'll look into it" followed by two weeks of radio silence and ignored emails.

Update: After sending a 3rd follow-up email and posting this review, I received a reply from my support contact stating that their technicians were fully booked for the entire month of October. This was not communicated to me at any point in the last month. Not only have they been stringing me along, but they are either understaffed (not enough technicians to service their install base) or doing shoddy work (too many support tickets to answer with current staffing).

Charles, Jr. Hiller

Horrible experience. The Project Manager never communicated on time. He tried to get me to sign the bank/loan documents even though the installation hadn't been completed yet. The system is not generating the power they told me it would. I was led to believe that my whole house would be on the battery backup, and it's only six circuits. I also mentioned during the intake process that I wanted a system that was not grid-dependent, and that is not what I got. When the installers showed up and started the job, I discussed my concerns with what I thought was being installed, and I was told that was not what my system was capable of. When I contacted the Project Manager, I was told they would put a lien against my house if I backed out of the installation. This is a shady company, and I am reporting them to the BBB and EnergySage, who recommended them.

Wayne Lewis

This was my second project with Integrate Sun. Last year I had solar panels installed by them. Everything went very smoothly, so I decided to use them again this year to have additional panels installed as well as batteries. Initial project design and approval went well. Unfortunately there were several delays in installation, most related to procurement. Some items had supply delays. Initial choice for battery had been discontinued. Some items were not ordered on time or wrong size or model was order. Project Manager Areej Joseph tried to address these concerns, keep me informed of status and give the project priority. Spenser Smith and his installation team tried to work around these problems. While the delays were very frustrating, I am quite pleased with the final result. System is working well and meets expectations.

S Lee

Everyone affiliated with Integrate Sun was helpful, responsive and courteous. Project Manager kept me advised of the installation schedule and the county permitting and the inspection process. Installer crew was excellent and system is up and running well. I expect a 50% or more savings on electricity cost in the future, which is significant, as I have two power hungry HVAC systems and a 24K BTU mini-split for this 4500 SF home.

Lionel Cho

Jay Demir’s company provided an outstanding experience for our solar panel installation. They were professional, knowledgeable, and guided us through the process with patience. The installation was efficient, clean, and completed on time, with high-quality workmanship that added value to our home. Communication was excellent throughout, making the process stress-free. We’re already seeing reduced energy bills and are thrilled with the results. We highly recommend Jay Demir’s company Integrated Sun for anyone considering solar energy.

Emily Chen

I'm extremely pleased with my decision to go solar with IntegrateSun. The company's team made the entire process easy and stress-free. They provided a detailed analysis of my energy needs and offered a competitive quote. The installation crew was punctual and professional, completing the job efficiently.

Arsalan Ahmad

I can't recommend IntegrateSun highly enough. From the first conversation to the final panel install, their team was professional, friendly, and incredibly knowledgeable. They answered all my questions patiently and helped me design a solar system that's perfect for my needs. Now I'm saving money on electricity and helping the environment – win-win!

Highly recommended