Imperial Valley Chrysler Dodge Jeep Ram - Imperial, California

Imperial Valley Chrysler Dodge Jeep Ram is a leading automotive dealership located at 2329 CA-86, Imperial, CA 92251, United States. With a phone number of 7603529160, this establishment has made it convenient for potential customers to reach out for inquiries or assistance. The dealership's website, ivcdjr.com, offers an extensive range of information and services provided by the company.

The specialties of Imperial Valley Chrysler Dodge Jeep Ram encompass a comprehensive array of automotive services, including car sales, auto parts, auto repair, and dealership for Chrysler, Dodge, Jeep, and Ram vehicles. This full-service dealership caters to all your automotive needs under one roof, making it a convenient choice for vehicle owners in the area.

Other notable points of interest at Imperial Valley Chrysler Dodge Jeep Ram include delivery options, in-store shopping, wheelchair-accessible car parking, and wheelchair-accessible entrance. The dealership also offers essential services such as oil changes and repairs, while accepting various payment methods, including credit cards, debit cards, and NFC mobile payments.

This company has garnered 364 reviews on Google My Business, with an average rating of 3.9/5, testifying to its commitment to customer satisfaction and the quality of services it offers.

👍 Reviews of Imperial Valley Chrysler Dodge Jeep Ram

Sparky H.

1/5

Let’s start with the stars. They don’t deserve even 1 star. I bought the TRX truck for $90k from those clowns over the phone trust them on the deal i trade my raptor and gave them cash on top ,they all was so smooth sales talk Diego and Erick from finance I trust them they delivered the truck with scratches that they didn’t told me or send me the pictures .i gave them spotless truck 3 sets of keys did video before I delivered my truck they love it. But they only send me 4 pictures of the truck that didn’t show all damages crack windshield broken key that i had to pay and waited for my money after a month and half truck had a recall they delivered it without completing it .i am filing a complain at DMV investigation unit they charge me $1000 for registration that I bought the truck at January and its expire at may. That’s a fraud i called them 15 times left messages emails and guess what they ignored me thats next on DMV desk . Truck needed oil change that i did and waited for my money .has a water leak from last rain that i need to deal with .i did remove first bad review cause they said they will fix it all so I believe them walla again dealer games this time it will say on and yelp next. Don’t believe those scammers. I believed on $90k deal and i got $100 treatment this is what they send me far distance pictures with damages after i washed the truck I found out .i contact the finance company as well to complain we shale see. Shame shame but not over i just started. My office attorney on payroll will continue and they will have to give an explanation to the DMV good luck scammers.

David A. B.

5/5

This dealer really puts customers first. From sales to service: they keep their promises years after you purchase the car. I bought my new minivan a couple of years ago, all services have gone smoothly and all warranty claims (e.g Luxcare paint warranty) have been resolved quickly and painlessly

Ray L.

5/5

Seen a different vibe in service department, keep it up. Service has definitely stepped it up. Before an appointment was two weeks in advance. No more driving to SD !!

andres G.

5/5

I had an excellent experience at the Jeep service department, thanks to Thomas Gunn. He went above and beyond to ensure my vehicle was taken care of quickly and efficiently. From start to finish, he was professional, knowledgeable, and really took the time to explain the necessary repairs. I truly appreciate his attention to detail and great customer service. Highly recommend Thomas and the team for any Jeep service needs!

Noemi P.

1/5

My family's shop has been in the shop for almost month. We got the call that it would be ready today, the car shops closes at 6pm. We got here 10-15mins before 6pm, which is very inconsiderate.

Christina D.

5/5

This past week, I brought my car in for an oil change, tire rotation, and brake inspection. My service advisor, Thomas , was incredibly friendly and knowledgeable. He explained the recommended services clearly and answered all my questions patiently. The work was completed within the estimated timeframe, and the final bill was exactly what was explained to me. I will definitely be returning for all my future car maintenance needs."

Brianna H.

1/5

My jeep’s transfer case went out and I had to have my car towed. My vehicle was there for over 2 months. Eddie Ramos is VERY RUDE and would seem like I was inconveniencing him when I would call and ask for an update since he was not very helpful with any information regarding the status of my vehicle. I finally went in to ask for a loaner vehicle since my jeep was going to take another few months according to Eddie and all of a sudden my car was done a few days later. The customer service is horrible!!! Every time I have gone inside for past oil changes I never get acknowledged. They need training in the service department!!!! Eddie especially!!!

Gustavo E.

5/5

I had an exceptional experience at Imperial Valley Chrysler Dodge Jeep Ram! The customer service team was friendly, attentive, and knowledgeable, answering all my questions and ensuring I understood my options without any pressure. The entire process, from browsing to purchasing, was seamless and stress-free. Their professionalism and genuine care for customers made my car-buying experience enjoyable. I highly recommend this dealership for top-notch service and a great selection of vehicles!