Huttig Chrysler Dodge Jeep Ram - Plattsburgh, New York

Huttig Chrysler Dodge Jeep Ram: A Premier Automotive Destination

For discerning drivers in Plattsburgh, New York, and the surrounding areas, Huttig Chrysler Dodge Jeep Ram stands as a trusted and comprehensive automotive resource. Located at 4651 US-9, Plattsburgh, NY 12901, this women-owned small business offers a wide selection of new and used cars, coupled with top-tier repair services and a commitment to customer satisfaction. With a robust reputation built on years of dedicated service, Huttig CDJR is more than just a dealership – it’s a community partner.

Specialties at Huttig CDJR encompass a diverse range of vehicles and automotive needs. They proudly serve as a dedicated Jeep dealer, showcasing the adventurous spirit and rugged capability of the iconic Jeep brand. Customers seeking the power and versatility of Chrysler, Dodge, or Ram vehicles will find an extensive inventory. Furthermore, they cater to those in the market for a dependable truck dealer, offering a variety of pickup trucks for both personal and commercial use. The dealership also specializes in used car sales, providing a curated selection of quality pre-owned vehicles.

Location and Accessibility: Huttig CDJR’s convenient location at 4651 US-9 makes it easily accessible for customers throughout Plattsburgh and beyond. The dealership is equipped with features designed to ensure a comfortable and convenient shopping experience. These include:

• Wheelchair-accessible car park: Providing ample parking space for individuals with mobility challenges.
• Wheelchair-accessible entrance: Ensuring seamless entry into the dealership.
• Wheelchair-accessible seating: Offering comfortable seating options for patrons with mobility needs.
• Wheelchair-accessible toilet: Recognizing the importance of inclusivity, a fully accessible restroom is provided.

Services Offered: Beyond vehicle sales, Huttig CDJR provides a comprehensive suite of services to meet all automotive needs. These include:

• Car hire: Offering convenient rental options for short-term transportation.
• Oil change: Providing regular maintenance services to keep vehicles running smoothly.
• Repair services: A skilled and experienced repair shop ensures vehicles are properly maintained and repaired.
• Delivery: Streamlining the purchasing process with convenient delivery options.

Customer Experience and Values: Huttig CDJR prioritizes building lasting relationships with its customers. They are recognized as an LGBTQ+ friendly and transgender safe space, fostering an environment of respect and inclusivity. Payment options are diverse, accepting cheques, credit cards, debit cards, and NFC mobile payments for added convenience. A free parking lot is available for all customers.

Positive Feedback: The dealership’s commitment to quality and customer service is reflected in its impressive online reputation. As of today, Huttig CDJR boasts 681 reviews on Google My Business, with an average rating of 4.6 out of 5 stars. These reviews consistently highlight the dealership’s friendly staff, wide selection of vehicles, and efficient service. Customers frequently commend the knowledgeable sales representatives and the thoroughness of the repair services. The dealership’s dedication to providing a positive and hassle-free experience is a recurring theme in customer feedback.

Contact Information: For more information or to schedule a test drive, prospective customers are encouraged to contact Huttig CDJR directly. The dealership’s phone number is 5185633587, and their website is https://www.huttigcdjr.com/utm_source=google&utm_medium=organic&utm_campaign=google_my_business. They are also available for in-store shopping and offer convenient on-site services. Huttig CDJR is a reliable and welcoming destination for all automotive needs.

👍 Reviews of Huttig Chrysler Dodge Jeep Ram

Yesenia S.

1/5

I took my jeep there for an oil change. A few days after the service, the screen kept telling me that the oil needs to be changed, and I was in disbelieve since I barely drive my car. I also noticed the report they handed me indicated the fluids were okay, which is not true because the windshield fluid was not coming out. I called back and asked them why my screen was telling me I needed an oil change if I just had the service done. They said they probably forgot to reset the oil life, so I had to make an appointment to get that done and for them to check my windshield fluid. I told them exactly what the issue was - that it was not spraying water on the windshield. I called the next day to reschedule the appointment, and the lady I spoke with the first time did not even have me scheduled! I was basically going to waste my time when they didn't even made an appointment to begin with. I had to record the second call to confirm my appointment and service since they said they couldn't send me a confirmation email. On the recorded phone call, we touched base on checking my Jeep for a possible washer fluid leak or hose since it was not spraying water on the windshield, and resetting the oil life. My husband took my car that day, and on the way back home, he realized it was still not spraying water, so basically, they didn't even check that. They said they didn't have that in their notes, and I showed my husband the recorded call I have. The service they provide is extremely poor and an absolute joke, do not waste your time there.

Dorain H.

5/5

I absolutely love how you can come here and get your vehicle inspected without an appointment . I had to wait a little while but its way worth it. All the other garages were either booked up or out of inspection stickers. Very friendly staff very courteous environment here at Durochers Auto. I gave them 5 stars for excellence!!

David D.

5/5

Stopped in for my first oil change on new vehicle. Fast and friendly service. Looking forward to returning for regular maintenance.

Nick G.

1/5

Brought my car in for an oil change and state inspection. As they were pulling my car in I could hear the tech revving it for no reason. Checked my dashcam and yep he was just randomly revving it while pulling in. After the inspection and oil change was done I went out to my car and both of the factory side skirts were pulled off the body at the front and slightly on the rear on the passenger side. Spoke with the service advisor was told it would be fixed on the reinspection as the car failed because emission monitors weren’t ready. Then I get in my car and realize it was left in neutral with no handbrake set. Later I popped the hood to check on something and noticed my entire intake was covered in oil and grease. It was spotless before.
Come back a week later for a reinspection and they “fixed” the side skirts. There is double sided tape showing in both sides and they’re already pulling off the body.
No random revving this time but my car was again left in neutral with no park brake set. Free to roll around the parking lot but thankfully it didn’t. And a couple days later I realized when they took my phone mount off the windshield to put the inspection sticker on they broke it to the point where it’s unable to hold my phone in the mount.
This has been the worst dealership experience I’ve had.

Thaddeus B.

1/5

I had my 2012 Jeep Wrangler towed to the Huttig service center because of a seized engine. I was spending the weekend away from NYC and enjoying upstate New York with my wife. I thought that being at a Jeep Dealership would mean that they would be competent and experienced. I patiently waited 3 months for the engine to be swapped and a clutch to be installed. After I picked up my Jeep, I drove back to NYC. When I stopped for gas I noticed a massive oil leak. Thankfully, I was able to make it back to NYC and took my Jeep to my mechanic. They quickly discovered that it was missing the bolt that connects the seal between the engine and the transmission (rear main seal bolt). My mechanic even took a picture. I contacted the service manager Lisa, (she never called me back), but after a week got her on the phone. Lisa said that the engine was probably installed and if it was missing a bolt, it’s not because of the installation process at fault. I could not believe it. My mechanic said that any one working on the engine and transmission should be aware if a bolt is missing. STAY AWAY FROM HUTTIG SERVICE CENTER!

Mason M.

5/5

Even when they don't execute something perfectly (because everyone is human) they do what is necessary to make it right. They've earned our service business going forward. Blown away by the quality interactions.

Terry S.

1/5

I dropped my truck off on February 27th due to a check engine light coming on. The service manager called me the very next day(the 28th which was great) to inform me that my truck needed a egr cooler. I gave them my warranty information and was told that the warranty company was going to overnight the part needed. I would assume that nissan would ask for a tracking number to track the package but that didn't happen. I called the on the 29th and was told still no part, so I was like ok I will call back on Friday the 1st. Friday the 1st I called back and was told again still no part. Then I decided to call the warranty company myself just to be told to call nissan back because the warranty company is having a hard time finding the part. Nissan would have known if they had a tracking number or would have called back to ask were the part was. For the second time I had to call around to find the part for my truck and send nissan the information to order the part. I received an email stating they were able to get the part for my truck but instead of overnighting the part they decided to have it shipped to them in 3 to 5 days. My truck has there for almost 2 weeks now and still no communication on what's going on with my truck. I am not impressed one bit with the service i have been receiving from nissan at all. This is not how business is done.

M B.

5/5

Had the best experience here today! The sales team surpassed my expectations!! I highly recommend this place for your next car!! While I was looking a very nice man came right out asked if we needed help and was so polite and helped right away not once did he push or poke trying to get us to buy (even though we planned on leaving with a vehicle today)! He assisted in situating the seat for my 79 year old client who is disabled so he could get in to try the seats! While I was in signing papers another sales agent took it upon himself to walk out to my client who was in the car to make sure he was alright and asked if he wanted some water. I couldn’t of asked for a better team to deal with their kindness and honesty definitely pushes them past a 5 Star! If I could give them a 10 star! I would give an 11!! THANK YOU GUYS!! And I love my new Jeep!!
Sincerely, a very satisfied customer 😊