HAVEN Cannabis Marijuana and Weed Dispensary - San Bernardino - San Bernardino, California

Ben G.

Stopped by with a friend during a trip through the area. Store was clean and employees were very friendly. The selection was great and the product quality was great. I would recommend anyone looking for a dispensary in the area to check out Haven.

Next time I'm in the area I'll be sure to stop by to pick up some fresh product.

Tonya H.

My server Tina was great! Very informative and helpful and had a great attitude! Which I can appreciate 😊 She helped me fill my goodie bag up!

Laura K.

I am new to the area and OMG, I love this beautiful place! Christina was such a great help teaching me about the different edibles. (I am new to edibles) I especially appreciate the Camino Sours she helped me to select for sleep! Perfect for me! Also, they are pet friendly and I was able to bring my dog inside with me! They have treats and water waiting for your pet when you get there! Awesome people and products!

Aimee B.

I love Haven but they're making you get the app. I don't want to do that but you can't get the in store specials if you don't. I'm going to try Captain Jack's see if they make you get an app to get the specials. Time to check out other places.

Vegan B.

In addition to my normal purchases, I picked up these and I can't wait to try them out.

Jazmen C.

Aubrey is the best! She is always so pleasant to purchase from & makes the transaction as smooth as possible. Also very great at recommending products & current promotions. I always get the same stuff, so having someone recommend things for me definitely helps me expand my tastes. Today she helped me pick out 20g Blueberry Runtz that smelled oh-so delicious. Look at this cute package!! Can’t wait to partake. Thanks for being a great bud tender Aubrey!

Nicole G.

Alexis was quick with great customer service. Haven has the best Products and staff!!

Kimian B.

Kelly was extremely helpful in steering me to the right product for my neuropathy. And the cherry on top was that my favorite brand Camino was on special!
Your store is awesome. Please consider creating a Seniors event.

Coleson H.

Joseph is who I've been running into lately, AND LET ME TELL YOU. WHAT. A. SWEET. HEART! 🤣😭❤️ But seriously. ALSO, MORE AMAZING STAFF AND SWEATHEARTS! 😭😭❤️❤️ Kiomi, Dean, Alexis, Annabelle, Aubrey, Jacob. Yall ALWAYS listen to my LIFE SCOOP when im in there. You dont judge and you make my experience of getting my medicine (Anxiety, ADD, Depression, Insomnia) that HELPS me SO MUCH. Yall even listen to me talk about my cats like a crazy cat lady 😭❤️ There is ALWAYS deals going on, they ALWAYS remind you about points, and make sure you are getting the best deals. JACOB. He HELPED SO MUCH! And I was having a REALLY bad night, and he didn't judge me for being tired and irritated. I only had $20 that night and he definitely helped me out in a time of need by making sure we got something I could use my points on. 😭😭❤️❤️ ANYWAYS, I feel like im writting in my diary. GO TO HAVEN!!!! SERIOUSLY!!!! THEY ARE LONG LOST FAMILY, ON MY CATS LIFES 🤣🤣😭😭❤️❤️😭😭❤️❤️💯💯💅💅

Helva X.

Aubrey was attentive, knowledgeable and offered good suggestions for replacement choices when my preferred product was out of stock. Her focus is 100% on the customer and makes the experience easy. I think she’s helped me before and I liked her performance then too. She really knows what she’s about!

Jessica B.

This was my first experience at Haven and we were greeted promptly. It was smooth singing up and getting inside. Once inside we were greeted by Joseph and he was very helpful and informative. I didn’t feel rushed at all and he explained everything about what I was interested in. I will definitely come back to Haven when I need some more product!

Kanet G.

Disappointed and No Longer Returning – One Employee Ruined It

I used to genuinely enjoy coming here. The energy was always great, and the staff made the experience feel welcoming. I was even starting to be recognized by the previous security guard—never once had an issue getting in. But that changed completely due to one unfortunate encounter.

On this particular day, I was greeted by a new security guard, someone I hadn’t seen before. He was a heavier-set, light-skinned Hispanic man (did not look Caucasian). From the moment I handed him my driver’s license, his attitude was cold, dismissive, and frankly unpleasant—like he didn’t want to be there and was taking it out on me. That alone took the excitement out of my visit before I even stepped inside.

He couldn’t locate my name in the system, and instead of calmly working through it, he became visibly irritated. I explained that they usually call me in by my last name—it’s possible my names got mixed up when I first signed up. I was just trying to help him help me. His response? An eye roll. He dismissed my suggestion and repeated that I wasn’t in the system.

I even tried to lighten the mood with a joke, suggesting he could just re-sign me up so I could get the new member discount again. That got me another dirty, uncomfortable look and yet another eye roll. Frankly, I lost count of how many times he rolled his eyes. His attitude was unprofessional and condescending.

As a line started forming behind me, he grew more flustered, and I stopped trying to assist—I just stood there while he stewed. He finally radioed someone from inside, and his tone over the radio was unnecessarily rude. I happened to catch the expression of the employee who responded—it was a look of concern and surprise. She clearly picked up on how he was handling the situation.

When she came outside to help, he stood up, tossed my driver’s license across the desk without a word or even acknowledging me, and walked away. Not a single apology. Not a look. Nothing.

This young woman, however, was the complete opposite—professional, apologetic, and helpful. She found my account in under 30 seconds. Whatever excuse that guard had for not finding it was clearly nonsense, and his behavior was absolutely unacceptable.

It’s unfortunate because I used to love this location. But encounters like this truly make or break a business. One rude, power-tripping employee at the front can ruin the entire experience—and he did.

Thankfully, I’ve since taken my business to HighSeason, where I’ve been treated with nothing but respect. I’m now a loyal and happy customer there—all thanks to that one guard who showed me exactly where not to spend my time or money.

James B.

This shop gave me false pricing information over the phone — I was told $60, but at the register it was suddenly $90. No accountability, no explanation, and incredibly rude staff who didn’t seem to care they wasted 30 minutes of my time. Not trustworthy. Not worth it.