Hardy Quality Air, Inc. - Watsonville, California

Mark Chambers-Bray

Hardy Quality Air? The absolute BEST! Excellent, thorough and professional office support, Ricardo and his assistant were on-time, their truck was clean and good looking, the guys were neatly groomed and very friendly, and the work they did was fast, precise and thorough including replacing a part that was necessary. I highly recommend Hardy Quality Air, Inc. They really know what they're doing - across the board. Thanks you guys!!!

Lauren Spencer

I hired Hardy Quality Air to repair my furnace and to clean the ducts at my house. I thought his crews were professional & communicative and they cleaned up after themselves. I had a really good experience, and I would highly recommend Hardy Quality Air.

Michael Hirahara

When I reached out to Hardy Quality Air in Watsonville to have our furnace fixed, they were able to schedule an appointment within one day (another local company was scheduling over 2 weeks out!). Ricardo came out and quickly assessed the problem, which required a replacement motor assembly. I’ve gotten used to service calls that result in more waiting to hear about parts availability, however Ricardo got back within a few hours with availability and a full cost estimate.
Fast forward past a long weekend and Ricardo came out early the first day of the workweek and installed the new motor and everything is working great.
When I asked about a better filter, he provided a replacement for free!

Ricardo was extremely responsive, explained the problem very clearly and did everything a customer should expect. He is definitely provides exceptional service. Highly recommended.

Rachel Frase

I have a 15 year old Carrier Infinity heating system, and the thermostat died. I went through my home warranty and they "couldn't find a contractor", so I got to pick my own. Hardy is Carrier certified and Ricardo brought everything with him that he needed to get me up and running again in one appointment. He answered all the home warranty's questions and made the process very smooth and easy! Hardy Air is great and I'd call them again for my HVAC needs.

Flora II

Hardy Quality Air CARES about their customers, as well as being expert at identifying the cause of our furnace breakdown. Because a member of our household is ill and requires a heated environment, when our furnace broke down in the middle of a cold streak, Hardy Quality Air went out of their way to give us an appointment that same day! Ricardo was on-time, efficient, and professional. We'll certainly hire Hard Quality Air for our future furnace and air conditioner service and repairs. Thank you, Hardy Quality Air!

Ron Higa

Just finished having Ricardo with Hardy Quality Air. He is amazing! Came yesterday and diagnosed a problem with our furnace not stating very quickly to a bad board. He ordered the part, but said it would probably be a few days before he could return. He called me the next day and said he had the board and he could install it right now. Deeply indebted and very thankful.
He should be paid more! 😉

Anabel Rivas

EDIT: Received a call from the front office apologizing for the miss. The owner, Darrell, himself came out and was willing to mame an appointment after my work hours (and theirs) in order to take a look. Unfortunately my furnace was not repairable. He also pointed out an issue with the termination sticking out of our roof that had recently been replaced during a reroof and reached out to the roofing company to discuss them fixing it. Currently awaiting a quote for replacement.

1st post:
Made an appointment for service (a 3 hour window that I had to plan to be home from work for) and the guy didn’t show up. No phone call to let me know. Calls the next morning with a very lukewarm apology saying he had just noticed he missed it on his calendar.

Maribea Berry

I have been looking for a reputable company to service my HiVelocity tankless hot water HVAC system after the installer retired. Hardy Quality Air to the rescue!!  Their maintenance team is well-trained, they show up on time, and the office staff make it easy to schedule repair visits. They also accept clients in a wide service area, which is a necessity for me.  I will continue to use Hardy Quality Air for maintenance of my HVAC system, and I highly recommend them.