GreyStone Power Corporation - Hiram, Georgia

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GreyStone Power Corporation: A Reliable Energy Provider

GreyStone Power Corporation is a prominent electric utility company operating within the Hiram, Georgia region. Located at 3400 Hiram Douglasville Hwy, Hiram, GA 30141, United States, GreyStone plays a crucial role in supplying electricity to a significant portion of the local community. The company boasts a substantial corporate campus, signifying its scale and operational importance. Individuals seeking a dependable energy provider should consider GreyStone as a viable option.

Company Details and Contact Information

For immediate inquiries or to access important information, potential customers can reach GreyStone Power Corporation via telephone at 7709426576. Their official website, greystonepower.com, provides a wealth of resources, including outage maps, service information and contact details. The company’s commitment to accessibility is evident through the provision of a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a dedication to inclusivity.

Specialties and Operational Highlights

GreyStone Power Corporation specializes in the provision of electricity services. They are known for their proactive approach to customer communication, particularly regarding service interruptions. Several customer testimonials highlight the value of the service outage map, which offers real-time updates and text notifications about power disruptions. Furthermore, the company demonstrates a commitment to safety, as indicated by reports of swift responses following severe weather events, with visible fleet activity following storms designed to restore power as quickly and safely as possible.

Customer Feedback and Reputation (Based on Available Data)

GreyStone Power Corporation currently maintains 512 reviews on Google My Business, reflecting a notable level of public engagement. While the average opinion currently stands at 2.3/5, a deeper examination of the reviews suggests a generally positive sentiment surrounding their responsiveness to outages and commitment to communication. There appears to be a consistent appreciation for the accessibility features and the efforts made to maintain reliable service, despite some reported issues regarding billing and overall customer support.

Key Features & Considerations

| Feature | Description |
|--------------------|-------------------------------------------|
| Service Reliability | Generally perceived as reliable, with proactive outage alerts. |
| Customer Service | Mixed feedback; strong on outage communication, but concerns exist regarding broader support. |
| Accessibility | Fully wheelchair accessible facilities. |
| Location | Hiram, Georgia |

Overall, GreyStone Power Corporation presents itself as a company focused on dependable electricity delivery, particularly in terms of outage management. The company’s strategic location and dedication to accessibility make it a reasonable choice for residents and businesses in the surrounding area.

We encourage anyone seeking a reliable electricity provider to explore the resources available on the GreyStone Power Corporation website: greystonepower.com. Direct contact through their website will allow you to obtain the most up-to-date information and address any specific needs or questions you may have.

👍 Reviews of GreyStone Power Corporation

Samantha H.

5/5

The service outage map is so helpful. The moment things go out, I get a text notification. The communication is great. I also saw the fleets go out as soon as safe after a big storm we had. I’m glad to have Greystone as my electric provider.

JLY

5/5

I have been a customer for a little over four years now. Excellent customer service and support with any issue I may have. Easy to coordinate dropping my power lines to have trees cut down a couple of years ago. Very helpful with updating my account today. Also any power outages that happen in my area, I get a text message for estimated time to be back up and running. Rates are reasonable compared to my former power company in Clayton County. Great service!

JBo

1/5

Greystone Power is terrible !! They have a monopoly in our area and their service and customer service is horrible. Cobb County has to do something about this ! It is a complete disappointment that Cobb County has forced this power company on us! We're prisoners !! Had to drive over downed lines for a year with babies and all. I cut them down today myself after repeated attempts to get help. Bill has been paid on time every month for 10 years. No loyalty, no respect ! If I could give negative stars I would.

Taylor D.

5/5

I had a large tree branch laying on my main Power line. After numerous months of trying to get the rental property to handle it, I called Greystone and Jeremiah was out in 45 minutes. He assessed the situation, made adjustments for the future, AND made further repairs JUST to ensure we had no issues moving forward. Top-tier technician. Thanks, Greystone!

Imlovedmore L.

1/5

Greystone is over price. Rather you use anything in your home or even away the bill is still over $100. I live alone no one using electric but me. No air or heat on. I have lived in several states never had an extra charge for them to pocket a service fee this company is a rip off and need to be investigated for charging everyone a $25 service fee. Then if you use 1 kilometer pass what they think you should use your bill doubles then if you use 2 kilometers pass what they think you should use it triples. 🤬😡🤬😡🤬😡 they should be turned into the utility commission board.

Ann V.

5/5

We've been very happy with Greystone since we moved to Douglasville. Our power has been out since 4 am and a guy came by earlier and looked at everything (pole broken at neighbor's house) and now 5 trucks have arrived to fix it. We've seen them working all over the area today. Everyone we've dealt with has been very nice. We appreciate you guys!

Alvin D.

1/5

Greystone can't be taken serious. I drive trucks, and I'm gone 5 to 6 days out of the week and my power bill is 200 dollars one month & 239 the next. I had to go outside to see if someone was stealing my power because AIN'T NO WAY!!! I'm only home 6 to 8 days a month and it's that high! People are home seven days a week and their power bill isn't that high. Then they go to blame it on my heat being on 70° degrees telling me they prefer it to be on 68. Man gtfoh! There's no way I'm going to allow you to tell me that my bill is that high due to a 2° degree difference! Yet again, people are home 7 days a week using their heat, TVs, stoves chargers etc and mine is that high because of it being on 70° degrees. Worst power company ever

Nina S.

2/5

My neighbors on Possum Creek in Dallas just had a worker come in a Greystone truck no clothing to identify himself at all. He tried to immediately gain access to their backyard where there is no meter. That is on outside of their fence. Once they called to speak to Greystone Power they weren't treated very kind in fact the representative had a attitude. Why are you all continuing to send your employees out ill prepared? Why can't you send texts to residents in certain neighborhoods pre warning of service or equipment changes. Why aren't you more concerned with their safety as well as the unsuspecting homeowners. People can get hurt walking into yards unannounced.