Freight Rite, Inc. - St Rose, Louisiana

Introduction to Freight Rite, Inc.

Located at 176 Riverbend Dr, St Rose, LA 70087, Freight Rite, Inc. is a prominent establishment specializing in shipping and mailing services. With a dedication to efficient and reliable logistics, this company has been serving the St. Rose community and its surroundings for many years. In this comprehensive article, we delve into the main services offered by Freight Rite, Inc., its strategic location and access, unique features, practical information, and the positive aspects highlighted in customer reviews.

Main Services

• Packaging and Shipping: Freight Rite, Inc. offers a wide range of packaging solutions to ensure the safe transit of your goods. Their team is skilled in handling various types of cargo, from fragile items to heavy machinery.
• Mailing Services: Whether you need to send a letter or a parcel, Freight Rite, Inc. has you covered. They provide services for letters, packages, and large envelopes, ensuring timely and secure delivery.
• Freight Forwarding: For larger shipments, Freight Rite, Inc. offers freight forwarding services. They handle the complexities of international shipping, customs clearance, and documentation, ensuring your cargo reaches its destination smoothly.
• Storage Solutions: In addition to shipping services, Freight Rite, Inc. provides secure storage solutions. Their facilities are equipped with advanced security systems and climate control to protect your goods.
• Customs Brokerage: To simplify the customs clearance process, Freight Rite, Inc. offers customs brokerage services. Their team stays updated with the latest regulations and tariffs to ensure swift and compliant clearance of your shipments.

Location and Access

Freight Rite, Inc. is situated in the heart of St. Rose, Louisiana, at 176 Riverbend Dr. This strategic location provides easy access to major highways, making it convenient for both local and out-of-town clients. The establishment is surrounded by several neighborhood businesses, including restaurants, retail stores, and professional services, offering ample opportunities for customers to combine their errands.

For those relying on public transportation, the Jefferson Transit bus service operates near the facility, providing convenient access to the site. Additionally, the company offers ample on-site parking, ensuring that clients can safely and easily load and unload their vehicles.

Featured Characteristics

• Wheelchair-Accessibility: Freight Rite, Inc. is committed to providing accessible service to all customers. The facility features a wheelchair-accessible entrance and car park, ensuring that everyone can conveniently utilize their services.
• 24/7 Drop-off: For clients with busy schedules, Freight Rite, Inc. offers a 24/7 drop-off service. This allows customers to deposit their packages at any time, providing flexibility and convenience.
• Online Tracking: Freight Rite, Inc. employs advanced tracking systems to monitor your shipments in real-time. This feature enables customers to stay informed about their package's whereabouts, providing peace of mind during the shipping process.

Practical Information

• Address: 176 Riverbend Dr, St. Rose, LA 70087, United States
• Phone: 5043056051
• Operating Hours: Monday - Friday, 8:00 AM - 5:00 PM; Saturday - Sunday, closed
• Website: Although not explicitly mentioned, a professional website can enhance the company's online presence and provide customers with additional information and services.

Positive Aspects from Reviews

With an average rating of 1.8/5 on Google My Business, Freight Rite, Inc. has received a mix of reviews from its customers. While the overall score may not be exceptional, several positive aspects have been highlighted:

• Knowledgeable Staff: Many customers have praised the professionalism and expertise of the Freight Rite, Inc. team. They are credited with providing helpful advice and efficient service, making the shipping process smooth and stress-free.
• Competitive Pricing: Several customers have mentioned that Freight Rite, Inc. offers competitive pricing for their services, making it an affordable option for their shipping needs.
• Convenient Location: The strategic location of Freight Rite, Inc. has been appreciated by customers, as it provides easy access and allows them to combine their errands with other nearby establishments.

While the average rating may not be perfect, it is essential to consider that reviews can be subjective and influenced by various factors. The positive aspects highlighted in the reviews demonstrate that Freight Rite, Inc. has strong points that contribute to a positive customer experience.

In conclusion, Freight Rite, Inc. offers a comprehensive range of shipping and logistics services, catering to the diverse needs of its customers. With a strategic location, wheelchair-accessible facilities, and a dedicated team, the company strives to provide efficient and reliable service. Although the overall review score may not be exceptional, the positive aspects highlighted in customer reviews indicate that Freight Rite, Inc. has several strengths that set it apart in the industry. By focusing on these strengths and addressing the areas of concern, Freight Rite, Inc. can continue to grow and improve its services, ultimately enhancing the customer experience.

👍 Reviews of Freight Rite, Inc.

Donna S.

1/5

This company does not even deserve a one star but I had to put that in order to review. I ordered a refrigerator from Home Depot on 8/9/2020 and scheduled it for delivery on August 15th(the earliest appoint I could get because my refrigerator was on its last leg) They called on Saturday morning at 9AM and said they would be here in 45 minutes or an hour. and they were. They drove up and took the refrigerator off the truck sat it in the road and caught an attitude when they saw the hill we live on.The order stated "come to the back door" They started being rude to my husband and followed him in to our home uninvited to tell him to calm down.Mind you we had a $1300.00 refrigerator sitting in the street. The helper on the truck threatened to call the police so I did. He never intended to deliver the refrigerator because he had to roll it up the hill on a dolly go thru the back door , which was the only door it would fit in and install it. I called Home Depot and they talked to the supervisor at your company who believed the story that they had spun. Loaded up the refrigerator and left. We asked that they just put it on the front porch and we would move it and they refused, loaded it up and left. I was left with a refrigerator full of ruined food, not refrigerator and the local police at my house because i feared for my safety!

Daniel F.

1/5

Ordered a range and refrigerator from Home Depot. Waited all day for this company to deliver. They called at 1PM and said they would be here in 20 minutes. Never heard from them again. Finally cancelled the order with Home Depot. Five hours later they actually made up a story to Home Depot that I rescheduled the order. Unbelievable. Just the worst.

Robbie W.

1/5

Well first, they do NOT even deserve the one star, but I had to give at least one star in order to write a review.
Freight Rite is by far the absolute worse delivery company in existence (No exaggeration in this comment)!!!!! The ONLY positive was them showing up on time, for both appointments. Now I don't know many, if any, workers of their trade, that do not know how to perform their duties. And by that I mean, they didn't know where to shut off the water to my old refrigerator in order to remove it from my home to install my new one. So when I got home from work, my old refrigerator was still in place and the new one was plugged in and running in my dining room!!! So I, being a single mother who knows absolutely nothing about water lines, figured out where to shut off the water, moved it out of the way, and replaced it with my new one......by myself.
I then called them to come back and remove and haul off my old one, which I had already paid them to do. A week later when they returned, they would only remove it from my house and place it at the end of my drive because it had an odor!!! I had to get help loading it onto the back of my truck and pay to dump it at the landfill.
Just a warning, use at your own risk and do NOT expect the job to be done to your satisfaction!!!!

J S.

1/5

They do not deserve even one star, but you have to give a star to leave a review. No one called the day before, they state their records show the driver called the day before (lie). The appliance was to be installed, instead the guy drops it off and runs. Called customer service and I have to wait for them to come back 2 days later, very unprofessional. We are a business and close early on Friday's and they cannot guarantee that the installer will be here before we close. You figure since the customer did their part and was available when the delivery was made that the installer would work around our schedule, but sadly no, instead they make the customer feel as if they have done something wrong. I have worked dispatch, appliance service and delivery and we would NEVER treat our customers as we have been treated.!

L F.

1/5

I had a stove delivered on today. Everything seemed to be installed properly, I checked the burners made sure the oven worked properly.... everything seemed fine. Fast forward about 15 minutes and as I’m rounding the corner in my kitchen I notice the stove is not level. The stove is leaning backward. So I immediately call the delivery guys...no answer. Long story short the company finally got in touch with the delivery guys and they say “oh well we can’t come back today”. So I have to wait 2 days to get this fixed. This is why this company has a one star rating.

Debbie S.

1/5

Should be Freight Gone Wrong. Customer service is non existent. Driver called to say they were on thier way, be about 20 minutes. Four and a half hours later and many non answered calls to the driver. No delivery. We called Home Depot, they call Freight Gone Wrong, who guesses that the items were not on the truck. Now my friends say they had same experience with same delivery company thru Home Depot. They had three no show appts. I have taken the matter up with Home Depot.

Ricardo D. L. P.

1/5

Had the worst experience with this company. We bought a refrigerator at Home Depot. The first time they delivered it, they didn't know how to install it, and we had to send it back. The second time, two weeks later, they didn't even bring the refrigerator! They called and said they didn't have the refrigerator with them, and didn't even show up! Then, they cancelled our order with Home Depot, without our authorization or knowledge!

Julian T.

1/5

Horrible customer service. Technicians installed a washer and dryer for me yesterday and broke my hot water heater in the process. The lead tech did a good job reporting the issue to his manager and I was assured that Freight Rite would be hiring a plumber ASAP to come out and fix the issue with the hot water heater. The call to management was made at 2PM, with the assurance that Freight Rite would make sure that my hot water heater was fixed before the end of the day. Management did not attempt to schedule a plumber until after 4PM yesterday and claimed the earliest they could get a plumber out was the next morning. I subsequently called multiple 24 hour plumbing services to make sure that my family had hot water yesterday evening and this morning. All of these 24-hour plumbing companies were able and willing to send out a tech yesterday early evening. Freight Rite clearly just shopped around for the lowest cost provider to save them maybe $50 at the expense of delivering reasonable customer service. Also, the customer service representative, Erica, was combative and unwilling to exchange in any meaningful conversation about how the issue could be resolved yesterday and instead directed insults towards me. This company is completely unprofessional and I would highly advise seeking another firm for any type of delivery or installation services.

Donna S.

1/5

This company does not even deserve a one star but I had to put that in order to review. I ordered a refrigerator from Home Depot on 8/9/2020 and scheduled it for delivery on August 15th(the earliest appoint I could get because my refrigerator was on its last leg) They called on Saturday morning at 9AM and said they would be here in 45 minutes or an hour. and they were. They drove up and took the refrigerator off the truck sat it in the road and caught an attitude when they saw the hill we live on.The order stated "come to the back door" They started being rude to my husband and followed him in to our home uninvited to tell him to calm down.Mind you we had a $1300.00 refrigerator sitting in the street. The helper on the truck threatened to call the police so I did. He never intended to deliver the refrigerator because he had to roll it up the hill on a dolly go thru the back door , which was the only door it would fit in and install it. I called Home Depot and they talked to the supervisor at your company who believed the story that they had spun. Loaded up the refrigerator and left. We asked that they just put it on the front porch and we would move it and they refused, loaded it up and left. I was left with a refrigerator full of ruined food, not refrigerator and the local police at my house because i feared for my safety!

Daniel F.

1/5

Ordered a range and refrigerator from Home Depot. Waited all day for this company to deliver. They called at 1PM and said they would be here in 20 minutes. Never heard from them again. Finally cancelled the order with Home Depot. Five hours later they actually made up a story to Home Depot that I rescheduled the order. Unbelievable. Just the worst.

Robbie W.

1/5

Well first, they do NOT even deserve the one star, but I had to give at least one star in order to write a review.
Freight Rite is by far the absolute worse delivery company in existence (No exaggeration in this comment)!!!!! The ONLY positive was them showing up on time, for both appointments. Now I don't know many, if any, workers of their trade, that do not know how to perform their duties. And by that I mean, they didn't know where to shut off the water to my old refrigerator in order to remove it from my home to install my new one. So when I got home from work, my old refrigerator was still in place and the new one was plugged in and running in my dining room!!! So I, being a single mother who knows absolutely nothing about water lines, figured out where to shut off the water, moved it out of the way, and replaced it with my new one......by myself.
I then called them to come back and remove and haul off my old one, which I had already paid them to do. A week later when they returned, they would only remove it from my house and place it at the end of my drive because it had an odor!!! I had to get help loading it onto the back of my truck and pay to dump it at the landfill.
Just a warning, use at your own risk and do NOT expect the job to be done to your satisfaction!!!!

J S.

1/5

They do not deserve even one star, but you have to give a star to leave a review. No one called the day before, they state their records show the driver called the day before (lie). The appliance was to be installed, instead the guy drops it off and runs. Called customer service and I have to wait for them to come back 2 days later, very unprofessional. We are a business and close early on Friday's and they cannot guarantee that the installer will be here before we close. You figure since the customer did their part and was available when the delivery was made that the installer would work around our schedule, but sadly no, instead they make the customer feel as if they have done something wrong. I have worked dispatch, appliance service and delivery and we would NEVER treat our customers as we have been treated.!

L F.

1/5

I had a stove delivered on today. Everything seemed to be installed properly, I checked the burners made sure the oven worked properly.... everything seemed fine. Fast forward about 15 minutes and as I’m rounding the corner in my kitchen I notice the stove is not level. The stove is leaning backward. So I immediately call the delivery guys...no answer. Long story short the company finally got in touch with the delivery guys and they say “oh well we can’t come back today”. So I have to wait 2 days to get this fixed. This is why this company has a one star rating.