Frank Bros. Fuel - Bay Shore, New York

Frank Bros. Fuel is a renowned heating and cooling services provider based in Bay Shore, New York. With a strong reputation built over the years, the company has established itself as a trusted name in the local community for its reliable services and exceptional customer care.

About Frank Bros. Fuel

Founded in the early 1960s, Frank Bros. Fuel has been serving Long Island and the surrounding areas for over five decades. The company specializes in heating oil supply, as well as air conditioning and heating contracting services. Their team of skilled professionals is dedicated to ensuring the comfort and safety of their clients through efficient and reliable systems.

Services Offered

• Heating Oil Supply: Frank Bros. Fuel offers convenient heating oil delivery services. They provide automatic delivery options to ensure that customers never run out of fuel, as well as heating oil price protection plans to help manage costs.
• Heating Contracting: The company's heating services include the installation, maintenance, and repair of heating systems. They work with various types of heating systems, including oil heat, gas heat, and electric heat.
• Air Conditioning Contracting: Frank Bros. Fuel also specializes in air conditioning services. Their team can install, maintain, and repair central air conditioning systems, ductless mini-split systems, and other types of cooling systems.

Customer Satisfaction

Frank Bros. Fuel places a strong emphasis on customer satisfaction. With an average rating of 3.8/5 from 49 reviews on Google My Business, the company consistently receives praise for its prompt, reliable, and friendly service. Many customers highlight the professionalism and expertise of the technicians, such as Joe, who went above and beyond to resolve issues quickly and efficiently.

Contacting Frank Bros. Fuel

Interested customers can contact Frank Bros. Fuel at their Address: 7 Belford Ave, Bay Shore, NY 11706, United States, by Phone: 6316653300, or through their Website: frankbrosfuel.com.

Why Choose Frank Bros. Fuel

With its extensive experience, commitment to customer satisfaction, and range of services, Frank Bros. Fuel has become a trusted choice for heating and cooling needs in the Bay Shore area. Whether you're a homeowner needing reliable heating oil delivery or a business owner looking to upgrade your cooling system, Frank Bros. Fuel has the expertise and knowledge to ensure your comfort and satisfaction.

👍 Reviews of Frank Bros. Fuel

brittany S.

5/5

Joe (s137) responded to an emergency call at our home this evening. Beyond the exceptional customer service and his friendly personality, he fixed our burner and got us up and running in no time at all!! Thank you Joe for making a difference this evening!!!

Rich M.

5/5

Fantastic company with amazing people! I don’t usually write reviews, but their service technician, Deano, just left and was incredibly helpful. We’ve been loyal customers of Frank Brothers for over 20 years, and with team members like Deano, it’s easy to see why. If you’re searching for an oil company that’s honest, fair, and all-around dependable, look no further. And don’t forget to mention that Richie sent you! 😊

Kris B.

1/5

Terrible company. I did not renew my oil contract with them to see if prices would come down. They charged me for a service contract. I didn't argue bc it is always good to have an equipment service contract. I called them a couple months later to see about another oil delivery contract and they explained my service contract was null and void when I canceled oil contract and that the money should have been refunded. After calling around and letting them match the best price I could find they were not able to match. I said I would going with the better deal and to please refund me.All of a sudden that contract was good and they will only refund half as a pro rated price. I said if it's valid then continue contract until it expires. They refuse to do so. Stay away from this company.

Jaikaran S.

5/5

I have been a loyal customer of Frank Brothers for over 14 years, and have always received quality and reliable service from them. However, I have in the past two years, moved out of state, which has forced me to end business relationship with the company.
I wish to thank Frank Brothers Fuel Company, for their honest and reliable service to me for more than decade.

Lou S.

3/5

Ive always had excellent service from Franks Fuel inc. however, I can not justify paying their high oil prices anymore. On average, their oil prices are around $1.35 more per gallon than other companies. When I questioned the price, I was told that the cheaper prices were only from COD companies but thats not true. Ive checked with many other companies who offer service contracts and auto deliveries and the cost of oil is currently $1.50 per gallon less than Franks prices.

kristine L.

5/5

Just had a new boiler installed, very happy with crew that came for installation. Very professional and courteous. The next day they phoned to let us know someone was coming back to recheck and ensure all looked good and installed properly. Their pricing was very competitive to other quotes we had. Also easy to contact and speak to someone in office and sales. Overall good experience. I would say the only thing was no one contacted us the day before installation to confirm appointment but crew showed up and was on time so it all worked out.

Erica Z.

1/5

I am a current long time customer with a service contract, on automatic delivery. I am giving you ZERO stars. My oil tank is empty. I have been calling 7pm last night because I can’t use my heat because I have no oil, and I have not received a call back. It has been over 12 hours. This is the service you provide? Why is my oil tank empty? I am paying a fortune every month for automatic delivery so that this DOES NOT happen. How many emergencies could there possibly be that no one that is on call can do their job and call me back? This is completely unacceptable and I expect an owner to call me immediately

Aaron P.

5/5

2nd year being in contract with Frank Bros. They have consistently provided superior service. Keith (sales) provided fair pricing. Staff on phone are courteous and polite. But most importantly!, technicians are friendly, professional & knowledgeable! Thanks Dan for taking care of us again today, you represent the company well. Definitely go with Frank Bros for home heating oil needs!