Five Cities Water Systems - Grover Beach, California

Pamela D.

We've been using Five Cities Water at our business and at home for years. The service is always good and friendly. Brandon is a great guy! I highly recommend this company.

Pam W.

We've been long time customers and they are always great and have gone the extra mile for us. Knowledgeable. Helpful.
Brandon is a rock star.

Ruth A.

We recently moved into our house and it had the Five Cities soft water system and water purifying system in the house already. We were having some issues with it so we called and Brandon came out to take a look and we figured out the system hadn’t been maintained or serviced in the 21 years since the system was installed. So we ended up having to get a whole new unit installed. Brandon was very knowledgeable and professional and we are very happy with the system. Highly recommend getting one from Five Cities Water Systems if you are considering it. They also came out a couple of weeks later to check on the unit and make sure everything was working well.

Jerry S.

After struggling for three years with hard water on the Central Coast we bought a water softener system. Being retired and with a keen interest in technology and a passion for getting the best deal I was willing to spend the time needed in researching solutions to our hard water problems. There are lots of resources on the web and YouTube discussing water filtering and softening solutions so I won't go into those. We determined that a water softener was what we needed.

We live in Nipomo and this review is about the company we selected to buy the system from. I got quotes from Costco and three or four other companies. They provided several different kinds of solutions at a range of costs from a few hundred dollars to several thousand. I was disappointed by the quality of the sales presentations and quotations and follow through by those companies.

I also talked with my neighbors and asked for their recommendations. Two of them have been using 5 Cities Water Systems. One was a new customer of 5 Cities and the other one had been using their services for years. Both neighbors highly recommended 5 Cities.

Of all the companies I worked with 5 Cities provided the most professional and responsive service in setting up a visit to see our setup and analyze our requirements. They also responded to a number of my tiresome questions. Their field tech Brandon did an excellent job explaining the different options available. We decided to go with the Duo Soft single tank solution. 5 Cities price and warranty service was reasonable and Brandon did a great job installing the system, the pipe fitting and soldering were exemplary (see photos). And the system was delivered on time and budget.

It's been over a month since we had the system and we are delighted with the improved water in our home. The dishwasher and other appliances are working better; with much less streaking on the glasses and dishes. The shower heads and enclosures are less stained and mineral build-up is clearing up. And best of all our skin and hair feel much better with the softer water and the water tastes better too.

That's what we were looking for and it was good working with a local family owned company like 5 Cities. We highly recommend their services. They also offer a referral discount for followup reconditioning of the system. So if you find this review helpful please let them know I referred you. Thanks

dede W.

no stars deserved but that wasn't an option. I can not afford this unit that I am renting and they are refusing to remove it until I pay the 124 past due. Included in the rental agreement was a "free" service and filter change that they normally charge 140 dollars for and I never received. I said well lets call it even.. and now they are refusing to remove the unit. This is an unpleasant company to get involved with... go elsewhere. There are many companies that offer great water purification.

Mark A.

I bought a new dual Media whole house carbon filtration system from 5 cities water. It works great, the team was really friendly and helpful. Would highly recommend this company to anyone looking for a water softer or drinking water system.

FRED M.

I am such a loss for words. I asked for a price quote on a aged system. At the time it was not in my budget. I called back after I had saved for this replacement of the complete system. They said I had waited too long, and they did not want my business. WOW. As hard as it is to be respectful. Don't lower yourself to their level. Spend your hard earned money with a company that understands your circumstances.

Margaret M.

Your service was always very good. Being retired, they often dropped off before we were out of bed. Being elderly we needed help to bring it in and place it on the dispenser.