Firestone Complete Auto Care - Gardena, California

Firestone Complete Auto Care, located at Address: 1830 W Redondo Beach Blvd, Gardena, CA 90247, United States, is a reputable car maintenance and repair shop that offers a wide range of services to keep your vehicle in top shape.

Specialties

While Firestone Complete Auto Care's specialties are not explicitly stated, they offer a comprehensive array of services, including oil changes, mechanic services, battery replacement, and credit card and debit card payment options.

Other Points of Interest

This establishment is known for its kerbside pickup, in-store shopping, on-site services, delivery, and same-day delivery options. It is wheelchair-accessible, with facilities such as a wheelchair-accessible car park, entrance, and toilet. Additionally, it is a LGBTQ+-friendly and transgender safe space, accepting appointments, and offers on-site parking for your convenience.

Customer Reviews and Reputation

Firestone Complete Auto Care has received 307 reviews on Google My Business with an average rating of 3.6/5. One satisfied customer shared, "I had an absolutely fantastic experience with customer service, specifically with Fred. He was incredibly helpful and responsive, resolving my issue quickly and efficiently. Fred's prompt attention and ability to 'make things happen' turned a potentially frustrating situation into a positive one. Highly recommend".

Recommendation

With its wide range of services, convenient accessibility options, and commitment to customer satisfaction, Firestone Complete Auto Care is an excellent choice for all your vehicle maintenance and repair needs. To learn more about this establishment and the services they offer, visit their website or give them a call at 3107350281.

👍 Reviews of Firestone Complete Auto Care

Ryan N.

5/5

I had an absolutely fantastic experience with customer service, specifically with Fred. He was incredibly helpful and responsive, resolving my issue quickly and efficiently. Fred's prompt attention and ability to "make things happen" turned a potentially frustrating situation into a positive one. Highly recommend!

Kelli F.

2/5

Had a 10am appointment told it would be 2hrs, 3hrs before my car was touched and a total of 4hrs before I left. Need to be more informative with your customers

Sal V.

1/5

made an appt weeks in advance for my appt. between the time i made my appt and the day of, i had additional issues with my car. when i took my car in, asked the staff i delt with to add a service and was assured it would be. service was not completed. also, typically im asked if i want my receipt emailed or printed, this time, the staff TOLD me I'd be getting it via email and basically dismissed me. the staff was overall dismissive, not really friendly. will no longer be going to the Gardena location, hopefully Torrence will treat me better and listen to my needs.

Ben W.

2/5

Got an oil change, battery and front brakes. With an appointment waited almost six hour to complete service. Staff doesn't have the best interaction with customers. New battery was not secured/bolted back down, causing terminals to hit against inside hood, which caused a short.

L C. L.

5/5

The manager Fred (Freddy) was very courteous, kind and very very respectful. He answered all of my questions and addressed all of my concerns immediately. I'm grateful to have had him help me with the service. I appreciate him and believe he went above and beyond. I also saw him give other customers the same experience. Thank you Mr. Freddy for your exemplary customer service. God bless you sir. You have a beautiful heart.

Alice B.

5/5

Staff was informative, efficient, and friendly. They went above and beyond to have my car ready earlier than I expected. Thank you!!

Jennifer D.

5/5

The service tech was excellent and very honest with me I will recommend Firestone anytime

Jan W.

5/5

The only nice persons working there are Khalil, Alonzo and Jesus. Everything in the reviews about this location is funny and true.