Environmental Heating and Air Solutions - Benicia, California

Owen R.

Update 3/26/25: Finally got their rep to come out and see what can be done. A lot of dropped communication on both sides it seems. Each waiting for the other. I still believe they should have followed up. Anyway, did a new load check and we have what the computer says in the right size for the room. And the “fix” would be to add another head in the big room, and that could cost another $11k or so (would require an additional or larger compressor). So we will need to make this work.

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Everything was very professional from start to end. From the sales person who told us what he thinks we needed to the install team which did an excellent job. They kept us informed all the way through the install and always cleaned up after their work. A very professional install that was finished before the expected time. I highly recommend this company. Very pleased.

Minus 1 star for:
1) Unit suggested by their sales person for living room and dining room coverage is VERY underrated it seems and does not heat well. We are still waiting for a solution. (See update)
2) My only other issue is with after install customer response. Several question asked and waiting for them to call back is non-existent. I finally got someone to come to the house and check the unit (working properly), but they said I needed to talk to the sales person, who they would notify, and we never connected after an initial call. I’m also waiting on an inspection but no one has contacted me. I’m wondering if they were supposed to initiate that and didn’t. It feels like once they have your money, you’re not a priority anymore. Maybe just a little of missed calls on both ends?

Richard G.

The team of Kevin, Manuel and Richard from Environmental Heating and Air Solutions did an outstanding job on my new HVAC system and water heater.
They were very professional and efficient. They arrived on time, thoroughly explained what they were going to do and got it done in a timely manner. They also left the area spotless when they were done.
Follow up work by Douglas Sanchez was also excellent.

Kerwin H.

Environmental Heating & Air was Outstanding! Richard Powers and his Team ( Marco & Jefferson) installed our Heat Pump & Furnace in ~ 2 days and went Above & Beyond - Excellent Job! We purchased thru Costco & received a 15% Costco card as part of the deal. I would use them again. Thanks Guys!

Peggy S.

Our experience with the installation of our new AC unit and furnace was excellent. Kevin did everything with great care, and we truly appreciate the high quality of his work. You even completed the job in just two days—almost too quickly, as both my son and I were sick at the time—but you worked around us seamlessly. Thank you so much!

C B.

The technician was very polite and knowledgeable about my new furnace system. He was very patient when showing me how to use my system on my mobile phone. Before leaving, he made sure i had no more questions for him. When the insulation was complete, he cleaned-up and vacuum.

Anthony K.

Job was not done properly. Furnace unit cover was NOT sealed well and leaking! Very unhappy. Need to call them back to have it fixed again.

Sanfa Q.

The technicians did a great job! The work is installing a whole AC and Heater system. Raul and his team did very nice job, covered everything , from vent on the roof to the pipe under crawl space. Thanks to Raul and his team! Recommend this company and the team!

Noelia V.

Highly Recommended – Outstanding Service!

Richard, Kevin, and Raul from Environmental Heating and Air Solutions provided exceptional service! They were highly knowledgeable, explained everything clearly, and executed a flawless installation while ensuring everything ran smoothly. Their professionalism, efficiency, and dedication made the entire process seamless and stress-free. I already feel a significant improvement in my home’s comfort!

If you need reliable heating and air solutions, I highly recommend this team. Thank you, Richard, Kevin, and Raul!