ElectriCare, Inc. - Murrieta, California

Tom K.

In an industry filled with so many fly by night companies, ElectiCare consistently stands head and shoulders above the competition. In fact, their customer service and management, especially, is top notch for ANY industry! 5 stars!!

Joseph K.

Work was done qucikly and profssionally. There was good communication throughout our project. System is working great! Elecricare has been very responsive to all of our inquires and have provided timely answers to all of our questions.

Gary M.

Everything about our experience with Electricare’s design and installation of our home’s solar system was 5 star! We began the journey in late May by contacting Dan at Electrum, the company tasked with running SCE’s Solar Marketplace. They served as our advocates in obtaining three customized bids, quickly responding to our question, supporting us in adjusting our bids to fit our needs and finances, and checking in with us throughout the selection and installation processes.

We chose Electricare to be our installer. They were local and we heard great things about their customer support, responsiveness, professionalism, and their tireless efforts to plow through the local and SCE red tape to get our system installed and activated in a timely manner. They lived up to all of that and more!

Electricare contacted us in early June and within a week, completed a site inspection, created a great proposal and started the process of SCE and city approvals. Installation began in early July with a main electrical panel replacement, which took one day, followed the next week by the panel and solar system installation which also took one day. The city quickly signed off and SCE granted Permission to Operate (PTO) two weeks later!

All along the way the Electricare team was actively supporting us. They were extremely professional, sensitive to designing a system that met both our electrical and esthetic needs, communicated often with us, provided us tips and insights for using and maximizing our solar system, extremely neat in their work, and careful to make sure the installation, conduit, and boxes matched our paint color and did not detract from the look of the house or roof. They even repaired a paver stone which was accidentally damaged during the installation.

The caring, friendly, and professional attitude of the Electricare team was clearly seen in our interactions with each member of the team starting with Arlene who was our constant link with Electricare, keeping us informed every step along the way. She was on top of everything, even anticipating our questions ahead of time and calling us with our answers before we even asked!

This level of customer care continued with Alex, the company’s COO, who did the sight inspection and designed our system and even gave me a great tip on how to insulate the attic access in the house to prevent heat and cold from entering the house. Chase, who took care of the main panel replacement, and Sean, who took care of the system hook-up and wi-if programming, were great to work with and showed the same customer service we were already experiencing. We were also impressed with Brando, Julio, and Junior who installed the panels for their focus on a quality installation and making sure there was no damage to the roof or house and that the worksite was completely neat and clean when they left, and with Allen, who stopped by to make sure the electrical was installed well and that we were pleased with the work. And finally, to Eddie, Electricare’s CEO, who clearly sets the tone for the company and the team, called after we received the PTO to make sure we were pleased with the installation, follow-up with any loose ends, and to walk me through powering up the system.

We could not have been happier with the entire process and were extremely pleased with how quickly it all came together. It is all thanks to the team at Electrum and Electricare!

While we have not yet received our first SCE bill, we can clearly tell that we’ve made the right choice both through the production data we see on the system’s app and through a quick look at a week’s worth of data on our SCE account page showing how much electricity has been received (consumed by us) and delivered (excess electricity produced and sent to SCE).

Thank you Electricare!

Alice A. C. S.

ElectriCare sent 2 experienced techs to our home to troubleshoot a problem with our solar that was made by another company a few years ago. Within 1 hour, these 2 techs found and fixed 2 wiring mistakes made by the other company. ElectriCare is a great company from the office staff to the hard working techs. We recommend this company!!!

Ryan P.

Stopped by today to get real information about solar for my home. Alex was very straightforward with what was needed. His knowledge of solar spans over 20+years. I feel confident that his business will be the best decision my wife and I will make this year. 🤗

Robert L.

Contracted through my solar contract holder Spruce Power. They actually assigned two companies. The first couldn't get a hold of. Called ElectriCare and they promptly answered, and quickly scheduled my service. Came out an it was a larger job than expected. ElectriCare worked with Spruce Power to get the job done. Very satisfied with the repair work ElectriCare completed. Would recommend and would use them again if needed.

Tom M.

ElectricCare has the best Solor system around
More and Most importantly the customer service is phenomenal I had the system on 2020 and up to yesterday Mr Alex Haro the CEO answered every and all my concerns of how progressive of the pow the unit produces and went above and beyond to make sure I am up to date
I am so happy and grateful
you all are Best of The Bests.

MM

Ehab B.

I had a fantastic experience with Electricare Company for my solar installation. Special thanks to Alex Haro for being so patient with all my questions and for explaining everything clearly. He made the process easy and only recommended what I really needed, saving me from paying for extra services that I actually didn’t need. His honesty and professionalism were top-notch. I highly recommend Electricare for their excellent service!