Elder's Ace Hardware-Dallas - Dallas, Georgia

Elder's Ace Hardware-Dallas: A Comprehensive Overview

Elder's Ace Hardware-Dallas is a renowned hardware store located at 780 Seaboard Dr, Dallas, GA 30132, United States. This store has been a trusted name in the industry for providing high-quality products and exceptional service to its customers. With a phone number of 7705750736, customers can easily reach out for any inquiries or assistance they may need.

Specialties and Services

Elder's Ace Hardware-Dallas offers a wide range of specialties, including a hardware shop, home improvement shop, paint shop, and tool shop. The store's commitment to providing comprehensive solutions for all home and project needs has earned it a loyal customer base.

Additionally, the store offers several convenient services, such as kerbside pickup, delivery, in-store pick-up, and in-store shopping. For customers with special needs, the store provides on-site services, including wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet. The store also offers assembly service, repair services, and is committed to a service guarantee. Customers can enjoy a quick visit for small purchases or spend more time exploring the wide array of products available.

Opinions and Reviews

Elder's Ace Hardware-Dallas has received numerous positive reviews from satisfied customers. The store maintains an impressive 4.5/5 average opinion rating based on 365 reviews on Google My Business. Customers appreciate the store's excellent customer service, with many praising the helpful and knowledgeable staff who go above and beyond to assist them. The store's commitment to customer satisfaction shines through in the reviews, with many customers expressing their satisfaction with their shopping experience.

One notable review highlights the exceptional customer service provided by Ms. Darlene, an employee who left a lasting impression on the customer. The reviewer mentioned that their experience at Elder's Ace Hardware-Dallas was faster and more efficient than at larger chain stores like Home Depot, attributing this to the helpful employees who answered questions and loaded their trunk.

Recommendation

If you're looking for a reliable and customer-focused hardware store, Elder's Ace Hardware-Dallas is an excellent choice. With its wide range of specialties, convenient services, and exceptional customer service, you can trust that your home improvement needs will be met with professionalism and care. Whether you're a first-time shopper or a returning customer, Elder's Ace Hardware-Dallas offers a welcoming and efficient shopping experience.

For more information, visit their website at acehardware.com, and don't hesitate to contact them through their phone number or in-store services. Experience the difference of a store that truly values and prioritizes its customers.

👍 Reviews of Elder's Ace Hardware-Dallas

Suz P.

5/5

The customer service is excellent. It is my first time shopping at this store, after reading some of the unfavorable reviews I was hesitant. But, I saw that the store manager responded to the comments so I decided to give the store a try.
Boy was I impressed, Ms. Darlene is a true example of what excellent customer service should be. I purchased the 4 items I needed in less time than it would have taken at Home Depot. I attribute this to the 2 employees who were so helpful in answering my questions and loading my trunk. Keep up the good work.

Scott F.

4/5

Very, nice store, as well as the staff. I traveled 30 miles to pick up a portable drill press since they were the only Ace within 50 miles of my hometown Ace. Sadly, they did not have it either. I should have called to confirm first, so that's on me. However, while waiting for the staff to find it, I had an opportunity to browse the isles and man, they were loaded with every tool you can imagine. Except mine of course. 😆 Great selection and customer service. BTW, I didn't leave empty handed.

Rob H.

1/5

I visited the store on 1/15/25 at 645pm . As i entered the female cashier greeted me , i replied. She then again said HELLO loudly inferring that my initial reply to her greeting was apparently not sufficient for her so i said hello and she then said thank you in a snarky tone and manner. I continued shopping almost in disbelief at her behavior. After careful and judicial consideration i decided not to make a purchase and shop elsewhere to both avoid having to experience her self righteous demeanor as well as reward poor customer service. I will shop here in the future as the customer service is typically exemplary, however this particular employee certainly needs coaching and training on the basics of customer service and people skills .

Stormy C.

5/5

Huge thanks to Ace Hardware for saving the day on Christmas Eve! When our sink decided to start leaking at the worst possible time, they had exactly what we needed—a brand-new faucet ready to go. Their location is so convenient for those of us in Dallas, perfectly away from the hustle and bustle of Hiram. We’re so grateful for their great service and for being open when we needed them most!

Jake E.

5/5

Great store, staff is always welcoming and helpful. Highly recommend.

Donald S.

5/5

You can always find the hardware items the big box stores don't carry.

cory M.

5/5

The guy at the key counter was a good employee that helped me out when I really needed the most. We really need more people like him in the world.

Eli M.

5/5

Always a clean store and we'll stocked with all the basic Plumbing, Electrical and Hardware you may need.