ECS Specialty Rain Gutters - New River, Arizona

Bill Donovan ʕ•ᴥ•ʔ

My rain gutter system was installed today and I could not be happier with the work by ECS Specialty Rain Gutters.

Working with Carrie and Paul has been a pleasure. My HOA was not cooperative, to say the least, delaying the project for 65 days. On separate occasions Paul submitted plans, diagrams, and more precise diagrams, along with Carrie’s understanding and support we finally received approval from the HOA. Never a doubt.

Paul and the crew were outstanding to work with on site. They all take pride in their work, are customer focused, and work with an extremely high level of professionalism and courtesy. Even through some issues around the trench digging and irrigation lines the project kept moving forward through the day, and the team never lost their sense of humor or teamwork. At the end of the project the rain gutter system looked amazing, and the team left the property looking clean and not even the slightest trace of a trench line, anywhere. Thank you.

The ECS team most certainly exceeded my expectations, and I am extremely pleased with the work and product they completed at my home. I highly highly recommend ECS for your home or business. I would not, and will not hesitate to use ECS again and again.

Bill

John Cirino

The ECS team did a superb job of estimating and installing my gutters. Very professional outfit as they handled all my water control needs. Workers had a great attitude and did quality work! I would highly recommend Paul and ECS!

Amanda Petruzzella

Paul, Carrie, and the entire crew at ECS Specialty Rain Gutters have been incredible to work with. They have gone above and beyond to be accommodating. Paul is very knowledgeable and had the perfect plan to address the drainage issues for my home. And Carrie was super responsive, answering all my questions and she was very kind as well. The workmanship is excellent – the gutters and drain system they installed turned out fantastic. If I could give 10 stars I would!

George Meyer

Totally awesome job!

Paul and his crew did an unbelievably great job on the gutters and drainage for my house. They did some things that were not in the original estimate at no additional charge.

One of the drain lines from a gutter had to be routed under pavers. They removed some of the pavers and kept track of locations of the pavers as they were removed. They reinstalled each of the pavers in the same exact location from where they were removed. The walkway with the pavers looks the same as it did before the drainage line was installed. If I did not know better, I would have assumed that the entire walkway was installed after the drainage line was completed.

The prior drainage for the front walkway was incorrectly done. The grading was higher between the walkway and the main drainage channel causing ponding in the walkway after rain. Paul and his team deepened the drainage trench to achieve the proper grading so that the rain drains from the walkway. This was not part of the original work request, and they did the work AT NO EXTRA CHARGE.

Portions of the yard has an area where river rock was a little sparse and another area were ground-up tires was a little sparse. Paul and his team added more river rock and ground-up tires AT NO EXTRA CHARGE.

Paul and his team made the property look better than it did before they did their work. Paul treats your property in the same manner that the owner would. He pays attention to details that matter and goes well beyond most contractors. He did much better than a good job. He did a 5+ star job!

I enthusiastically recommend using ESC for gutter and drainage work.

Tracy Walker

I’ve never had gutters installed and I also have a pretty old condo so home improvement is kind of challenging sometimes. Joaquin (sp?) came out to install and he was absolutely amazing! There were a couple of snafus before we could start and he was so calm and reassuring and KIND that I knew I was in good hands. He was also super informative and helped me pick a color (which is good since I had picked the wrong color on my own originally) which I so appreciated. He definitely knows his trade. He also made sure I understood what they were doing and listened when I had questions. He really put me at ease and never made me feel dumb or talked down to. If I have any issues and/or need gutters again somewhere else, I would request Joaquin again! Also, shoutout to Carrie for being so responsive in the office - we had numerous phone calls, texts, and emails and she always did what she said she would do and she did it quickly. Thank you!

Rob Olsen

ECS Specialty Rain Gutters did an amazing job, they are nothing short of magical making their product blend into the house like it was always there.
Paul in the field & Carrie in the office were awesome to work with, both friendly & knowledgeable.
A very professional company to work with & I highly recommend them!

Joan Howe

ECS is the company to pick if you’re in the market for gutters and downspouts. ECS is the company to pick if you’re interested in top of the line customer service, communication and quality of work. A shout out to Paul for running a service forward business, Carrie for her office management communications and the crew for getting our job done with a very tidy finish.
I can’t wait for it to rain again!

Chandra Phillips

Paul and his crew were amazing to work with on several major home improvement projects. Always on top of the details and regularly provided thoughtful suggestions. Even better, Joaquin from his team went above and beyond by cleaning our gutters and other debris left on our roof by different contractors…without us even asking!
We couldn’t be happier and would recommend them to anyone looking for high quality work! 5 Stars!