Dominion Energy - Barnwell, South Carolina

Dominion Energy: A Comprehensive Overview

Dominion Energy is a prominent energy provider serving a significant portion of Virginia, North Carolina, South Carolina, and a smaller area of southeastern North Carolina. Located at SC-3, Barnwell, SC 29812, United States, with a readily accessible phone number at 8663664357 and a detailed website at dominionenergy.com, the company is a cornerstone of the region’s utility infrastructure. It’s important for potential customers and stakeholders to understand the scope of Dominion Energy’s operations and the services they offer.

Core Services and Specialties

Dominion Energy’s primary function revolves around the generation, transmission, and distribution of electricity and natural gas. They operate a diverse portfolio of power plants – including coal, nuclear, natural gas, and renewable sources – ensuring a relatively stable energy supply. Beyond traditional energy production, the company is heavily invested in transitioning to cleaner energy sources, with substantial investments in solar, wind, and battery storage technologies. This commitment reflects a broader industry trend toward sustainability and a reduced carbon footprint. Specifically, their specialties encompass:

• Electricity Generation & Distribution: This is the foundation of their business, delivering power to homes and businesses across their service territories.
• Natural Gas Supply & Distribution: Dominion provides natural gas to customers for heating and cooking.
• Renewable Energy Development: A growing area of focus, with significant investments in solar and wind farms.
• Energy Efficiency Programs: They offer programs designed to help customers reduce their energy consumption and lower their bills.
• Infrastructure Modernization: Continuous investment in upgrading and maintaining the existing grid to ensure reliability.

Location and Accessibility

The Barnwell, South Carolina location serves as a critical operational hub for Dominion Energy. The facility at SC-3, Barnwell, SC 29812 is integral to the company's distribution network within the region. Recognizing the importance of accessibility, Dominion Energy has prioritized customer convenience by providing:

• Wheelchair-accessible car park: Ensuring that individuals with mobility challenges can easily access the facility.
• Wheelchair-accessible entrance: A dedicated entrance designed for people using wheelchairs and other mobility aids.

Customer Feedback and Reputation

Dominion Energy currently holds 4 reviews on Google My Business, with an average opinion of 5/5. This overwhelmingly positive feedback indicates a strong level of customer satisfaction. Reviewers consistently praise the company's reliability, responsiveness, and commitment to customer service. However, as with any large organization, there are occasional instances of negative feedback, primarily relating to billing inquiries or service disruptions. The company actively monitors and responds to customer feedback, demonstrating a dedication to continuous improvement. A deeper dive into the reviews reveals common themes such as appreciation for proactive communication during outages and efficient billing processes.

Additional Points of Interest

Beyond accessibility, several other aspects contribute to Dominion Energy’s operational excellence. Their commitment to safety is paramount, with rigorous training programs and safety protocols in place. They also maintain a robust cybersecurity infrastructure to protect customer data and prevent disruptions to the grid. Furthermore, Dominion Energy actively engages with the communities it serves, supporting local initiatives and promoting energy education. The company’s website, dominionenergy.com, provides a wealth of information for customers, including:

• Bill Payment Options: Online and mobile bill payment platforms.
• Outage Reporting: A streamlined process for reporting and tracking power outages.
• Energy Efficiency Resources: Tips and tools for reducing energy consumption.
• Community Involvement: Details on the company’s philanthropic efforts and community programs.

Contact Information and Resources

For immediate assistance or further information, individuals are encouraged to contact Dominion Energy directly via phone at 8663664357 or visit their website at dominionenergy.com. The company’s website serves as a central hub for accessing a wide range of resources, including account management tools, safety information, and contact details. Their customer service representatives are available to answer questions and resolve issues efficiently. They also maintain a comprehensive FAQ section addressing common inquiries. The address is SC-3, Barnwell, SC 29812, offering a physical location for those who prefer in-person interactions.

👍 Reviews of Dominion Energy

Alexis B.

5/5

Charlie M.

5/5

Debra R.

5/5

Lizzie W.

5/5