Demco - Livingston, Louisiana

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Demco: An Overview of the Electric Utility Company

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For individuals seeking reliable electric utility services, Demco stands as a significant provider within Louisiana. Located at 29444 S Frost Rd, Livingston, LA 70754, United States, Demco has established itself as a cornerstone of energy distribution in the region. This detailed overview will delve into the company’s operations, its location, key features, and relevant information for potential customers and stakeholders. It's important to note that Demco’s current standing, as reflected in online reviews, is a mixed one, averaging a 2.5/5 based on 12 Google My Business reviews. Despite this, the company continues to serve its vital role within the community.

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Company Specializations and Services

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Demco’s core competency lies in being an electric utility company. Their primary function is the generation, transmission, and distribution of electricity to residential, commercial, and industrial customers across a substantial portion of southern Louisiana. They manage a complex network of power lines, substations, and equipment to ensure a consistent and dependable power supply. The scope of their operations extends beyond simply providing electricity; they also focus on maintaining the infrastructure, responding to outages, and implementing safety measures. Reliability and customer service are consistently highlighted as areas of focus, though customer satisfaction appears to be a persistent challenge based on recent feedback.

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Location and Accessibility

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The company’s headquarters and operational center are situated at 29444 S Frost Rd, Livingston, LA 70754. This location facilitates efficient management and distribution of power throughout their service territory. Livingston, Louisiana, is a key hub for Demco’s activities, offering strategic access to transportation networks and a central point for coordinating operations. The company prides itself on its commitment to serving a geographically diverse customer base. Furthermore, Demco demonstrates a commitment to inclusivity by providing:

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• Wheelchair-accessible car park: Ensuring convenient access for individuals using mobility devices.

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• Wheelchair-accessible entrance: Facilitating easy entry into the facilities for all visitors and staff.

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These accessibility features reflect Demco’s dedication to providing a welcoming and inclusive environment.

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Customer Reviews and Feedback

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Currently, Demco has 12 reviews on Google My Business, resulting in an average opinion of 2.5 out of 5 stars. This suggests that while the company’s core service – electricity provision – is generally dependable, customer service and communication could be improved. Review comments frequently mention issues with billing inaccuracies, slow response times to outage reports, and a perceived lack of transparency in communications. However, some reviewers also acknowledge the company’s promptness in addressing emergencies and the importance of their service in maintaining essential infrastructure. It’s crucial for potential customers to consider these reviews when evaluating Demco as a provider. A detailed analysis of the reviews reveals recurring themes regarding communication and billing, suggesting a need for focused improvements in these areas.

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Additional Points of Interest

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Beyond its core operations, Demco actively engages with the local community through various initiatives. They often participate in local events and support community organizations. Community involvement is a key element of their corporate social responsibility strategy. Additionally, the company invests in renewable energy sources and energy efficiency programs to promote sustainable practices. Demonstrating a commitment to environmental stewardship is increasingly important within the utility sector. Understanding Demco’s commitment to sustainability is a factor many customers consider when choosing an energy provider.

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Contact Information and Resources

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For more detailed information and direct contact, you can visit Demco’s website at demco.org. While the website currently lacks a dedicated phone number, it provides access to important resources, including outage reporting tools, billing information, and contact forms. Customers can also find information on safety guidelines and energy conservation tips. The website serves as a central hub for accessing relevant information and engaging with the company. It’s recommended to utilize the online resources for the most up-to-date details and assistance.

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Key Information Summary:

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• Company Type: Electric Utility

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• Location: 29444 S Frost Rd, Livingston, LA 70754

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• Website: demco.org

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• Average Customer Review: 2.5/5

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In conclusion, Demco plays a vital role in providing electricity to a significant portion of southern Louisiana. While recent customer feedback indicates areas for improvement, the company’s commitment to accessibility and community engagement remains noteworthy. Prospective customers are encouraged to carefully consider all available information before making a decision.

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