Daviess-Martin County Remc - Loogootee, Indiana

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Daviess-Martin REMC: Your Trusted Energy Provider in Indiana

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Daviess-Martin REMC stands as a cornerstone in the energy landscape of Daviess and Martin Counties in Indiana. Operating primarily as a cooperative electric utility company, its fundamental mission revolves around delivering dependable, efficient, and reasonably priced electricity to the residents and businesses within its service territory. The organization operates on the principles of member ownership, placing the needs and satisfaction of its customers at the forefront of its operations.

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Understanding Daviess-Martin REMC

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At its core, Daviess-Martin REMC functions as a rural electric cooperative. This means it's a customer-owned entity, where the members residing and/or working within its service area have an interest in the utility's success. This unique structure fosters a strong sense of community involvement and accountability. The cooperative is governed by a board of directors elected by its members, ensuring that local needs and priorities guide its strategic direction. As a member-owned utility, the primary focus is on serving the community rather than solely maximizing shareholder profits.

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Service Area and Community Impact

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The service territory of Daviess-Martin REMC encompasses parts of Daviess County and Martin County in Indiana, covering a significant portion of the rural landscape in these areas. Established in the mid-20th century, the cooperative has played a vital role in electrifying communities and providing stable power supply, enabling economic development and improving the quality of life for generations of Hoosier residents. The cooperative remains deeply embedded within the local communities it serves, often sponsoring local events and supporting various community initiatives.

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Core Services Offered

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As an electric utility company, the primary service provided by Daviess-Martin REMC is the generation, transmission, and distribution of electricity to homes and businesses. This involves maintaining a complex network of power lines, substations, transformers, and other critical infrastructure to ensure reliable power delivery. Beyond basic electricity service, the cooperative also focuses on customer service, handling everything from new service connections and meter readings to addressing outages and providing billing inquiries.

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Commitment to Safety and Reliability

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Reliability and safety are paramount for any utility company, and Daviess-Martin REMC upholds these principles rigorously. Their teams, including linemen and engineers, are highly trained professionals dedicated to performing their duties safely and efficiently. The cooperative invests in maintaining and upgrading its infrastructure to minimize outages and ensure that the electricity supplied meets stringent safety and quality standards. Regular safety training and adherence to industry best practices are integral parts of their operations.

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Addressing Community Needs

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While the core business is delivering electricity, Daviess-Martin REMC also engages in activities that benefit the broader community. This includes participating in local economic development efforts by ensuring a stable power supply for new businesses and industries. They often partner with schools, community centers, and local government agencies to support essential services and public welfare. Furthermore, the cooperative may offer energy efficiency programs and educational resources to help members manage their electricity usage and costs.

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Location and Contact Information

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For those seeking more direct engagement or information, the main administrative hub of Daviess-Martin REMC is located at 12628 County Rd 75 N, Loogootee, IN 47553. This strategic location places the cooperative's headquarters within the heart of Martin County, making it accessible to a significant portion of its service area. The dedicated team at the office can provide detailed information about electricity service options, billing inquiries, outage reports, and community programs.

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Contact can be established through multiple channels. For immediate assistance, especially during power outages or urgent service needs, customers are encouraged to call the main number: 812-295-4200. This direct line allows for quick communication with the appropriate personnel. Alternatively, detailed information about the cooperative's services, rates, and procedures can be found on their official website: dmremc.com. The website serves as a comprehensive resource, offering updates on service interruptions, explanations of billing, information on community involvement, and contact details.

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Accessibility and Customer Experience

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Daviess-Martin REMC demonstrates a commitment to ensuring that its facilities are accessible to all members of the community, including those with disabilities. The administrative offices located at 12628 County Rd 75 N, Loogootee, feature a wheelchair-accessible car park and a wheelchair-accessible entrance. These amenities allow for easy and dignified access for all customers and visitors, reflecting the cooperative's value of inclusivity and service to everyone within its reach. Providing these features ensures that information and services can be obtained without unnecessary barriers.

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Customer Feedback and Reviews

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Understanding customer satisfaction is crucial for any service provider, and Daviess-Martin REMC maintains a presence on platforms like Google My Business. Customers have the opportunity to share their experiences with the cooperative through reviews. Currently, the utility has received feedback from 18 customers on Google My Business. While the volume is relatively modest, it provides valuable insights into customer perceptions.

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The average rating across these reviews stands at 2.2 out of 5. This score suggests a mixed experience among customers. Some reviews may highlight positive aspects such as reliable service during certain periods or helpful interactions with customer service representatives. However, the average indicates that there are likely concerns being raised by a significant number of customers regarding potential issues like service interruptions, billing complexities, response times to outages, or other operational matters. This feedback, while not always reflecting the complete picture, serves as a reminder for the cooperative to continuously evaluate and improve its services to meet the evolving needs and expectations of its members.

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For further details or specific inquiries, visiting the official website or contacting the main office at 812-295-4200 are recommended steps. Engaging directly with the team at the headquarters provides an opportunity to address specific concerns and gain personalized assistance. As a member-owned utility, Daviess-Martin REMC remains committed to its role as a vital community partner, striving to provide responsible and reliable energy services to those who depend on it.

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"summary": "A member-owned electric cooperative providing reliable power in Indiana's rural counties, known for community service but facing average Google reviews.",
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