Cocktail Courier - Chicago, Illinois

Jennifer G.

We tried a couple of different kits this year and have been impressed with the quality of ingredients, the clarity of instructions, and just the overall presentation of the kits. So, this Christmas it seemed like a no brainer to order as gifts for friends and family. Although we ordered at the very beginning of December, there were some supply issues and it didn’t seem like anyone would receive their kits in time. But, the customer service people really went above and beyond to communicate with us regarding the delay, and give us almost daily updates to answer questions and concerns. In the end, everyone received their gifts on time and in great shape.

Zaria F.

My experience with Cocktail Courier was amazing! I worked with Nancy and she made the process super easy. I was ordering for a team of ~14pp. She gave me an easy to fill out spreadsheet to add everyones address to and the cocktail kit of their preference. Once all info was gathered I sent it back to Nancy and she shipped it out immediately. It was little work on my end. She was extremely responsive and provided me with the invoice and tracking numbers. I highly recommend this company if you are ever looking to do something fun for your team. ASK FOR NANCY she's amazing! I hope I get to work with her again in the future.

emily L.

My family has ordered several times and they are always on point! Great gifts! Scott delivered as promised! We purchased the winter spiced old fashioned and the select spritz! My boss loved it!

Chris M.

My wife bought me a 3 month subscription to try it out. The first shipment was great. It had a good recipe and though a complicated drink to make it, it came out tasting great. That's where the greatness stopped. The next 2 boxes where just average and both boxes had spoiled fruit. They also don't provide you with many choices and in the 3 months I had the subscription they only added one new drink. As for the website, its more complicated and takes up too much time just to order a box or change one. It has 2 sites you have to use and always have to use a temporary password to get in. Don't get why you can't have one website for everything. This and the problems with some ingredients is why i cancelled the membership. They clearly need to work on getting their suppliers to send fresh fruit and have one website to make it easier on the consumer.

Gail A.

I ordered a subscription as a gift for my son and daughter-in-law. They never received it on the date promised. I have contacted the company via email five times since there is no phone number I was never contacted back until I received an email that the subscription had been canceled. It is two days before Christmas. This company is delinquent in agreeing with their contract of delivery, unprofessional.

T. B.

I have placed 2 orders with Cocktail Courier and received quality items and excellent service when I had questions about shipping and my online account. Shout out to Curt for being very responsive and providing great service! As for the products themselves, great recipes that come with all the fixings! I got 2 whole fresh limes for my marg!!! Will definitely be a repeat customer!

Eric I.

Update:
Customer Support reach out right away and responded to my concerns. I will increase stars for their support and resolution. Ultimately, my state doesn’t allow alcohol shipments, so this service doesn’t really work for us. Reading the reviews of your state allows the shipment of alcohol this is a great subscription service.

Review:
We got a “just the mix” box. As the previous reviews stated this is an awful value. It is $40 one box had 4 lemons and a small plain simple syrup. I was shocked and felt scammed. Other boxes have had a few more items but nothing worth subscribing for. The espresso martini recipe came with iced coffee definitely not a good substitute.

Separate issue is the packaging, which feels like a nesting doll of cardboard and waste.

Marty C.

Just placed an order with the company. Website not easy to navigate. Trying to make changes to the recipient and was going to increase to 6 months and can only communicated over the past 3 days via email. Have no idea of the quality of this product but very concerned. This is a gift for someone. Asked several times for a number to reach out and no response. Advice- make sure you have everything exactly the way you want it because VERY difficult to work with this company.