City of Prescott - Water Operations - Prescott, Arizona

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The City of Prescott Water Operations

The City of Prescott Water Operations is a vital public utility dedicated to providing essential water services to the residents and businesses of Prescott, Arizona. As part of the broader City of Prescott government, this department ensures the reliable supply, quality, and distribution of water throughout the community. Located at 1481 Sundog Ranch Road in Prescott, the Water Operations facility serves as the central hub for managing the city's water infrastructure.

Core Responsibilities

The primary function of the Water Operations department involves overseeing the entire water cycle, from sourcing and treatment to distribution and wastewater management. Key responsibilities include:

• Water Treatment: Ensuring water meets all state and federal safety standards before it reaches consumers.
• Infrastructure Maintenance: Regularly inspecting, repairing, and upgrading water mains, pipes, and treatment plants to prevent leaks and ensure optimal performance.
• Water Distribution: Managing the extensive network of pipelines that deliver water to homes and businesses across Prescott.
• Customer Service: Assisting residents and businesses with inquiries, billing, and addressing water-related issues.

Effective management of these operations is crucial for maintaining public health and supporting the daily activities of the community.

Contact Information

For inquiries or assistance, customers can reach out to the Water Operations department using the following contact details:

• Address: 1481 Sundog Ranch Road, Prescott, AZ 86301, United States
• Phone: 9287771118
• Website: prescott-az.gov

The contact form available on their website provides an alternative method for submitting inquiries without needing to call directly.

Accessibility Features

The Prescott Water Operations facility is committed to ensuring accessibility for all individuals. Key accessibility features include:

• Wheelchair-Accessible Parking: Designated spaces available for visitors with mobility impairments.
• Wheelchair-Accessible Entrances: Entrances designed to accommodate wheelchairs and mobility devices.

These features ensure that everyone can access the facility and receive assistance when needed.

Customer Feedback and Service Quality

The City of Prescott Water Operations actively seeks feedback from its customers to improve its services. Public reviews, including those on Google My Business, offer insights into customer experiences. On average, the department receives a rating of 3 out of 5 stars based on 4 reviews.

Customer testimonials highlight positive experiences with the department's responsiveness and professionalism. For instance, one resident shared how the team quickly resolved an unexpected water outage by identifying a broken pipe due to freezing temperatures. Technicians and office staff were praised for their efficiency and courteous demeanor, reinforcing the department's commitment to excellent customer service.

Utilizing Water Operations Information

Whether you're a resident dealing with an issue or a business planning water usage, the information provided by Water Operations is invaluable. Understanding their services helps ensure efficient water management and quick resolution of any problems. For residents, knowing how to contact them in case of emergencies or routine inquiries is essential. Businesses can leverage their expertise for bulk water services or permits related to water usage.

Staying informed about water conservation efforts and infrastructure updates helps maintain a sustainable water supply for the community. The department also collaborates with local authorities and residents to promote water safety and efficient usage, ensuring that Prescott's water resources are managed responsibly for future generations.

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👍 Reviews of City of Prescott - Water Operations

Debra M.

5/5

My water quit working for no apparent reason. I was fraud it was a broken pipe due to freezing. I called at 7:30 in the morning. They had someone out to check it within the hour and got it back on. A neighbor had turned it off by mistake. They called me immediately after he diagnosed the problem and assured me that all was well and explained that the neighbor had turned it off thinking it was his. The woman in the office was so pleasant and helpful as well as the technician who fixed the problem. Way to go City of Prescott.

Moe D.

5/5

They are a group of helpful and wonderfully kind professionals. I'm very grateful for such a good experience.

Ron V. D.

1/5

Charges on your water bill for being late They charge you a late charge if your 10 days late is your 10 days late when on the Internet it shows no Internet it shows no the link with charges until after 20 days it's till after 20 days somebody is not doing their job

Samantha J.

1/5

There is a weird sludge coming out of the water pipes near the humane society!!!