Chattooga County Water District - Trion, Georgia

Okay, here’s a comprehensive overview of the Chattooga County Water District, presented in a formal and helpful style, suitable for someone seeking information about this utility provider:

Chattooga County Water District: A Reliable Water Utility Provider

For residents and businesses within Chattooga County, Georgia, the Chattooga County Water District stands as a crucial provider of essential water services. Established to ensure a consistent and dependable supply of potable water, the District operates with a commitment to quality and customer satisfaction. Located at Address: 1685 Old Hwy 27, Trion, GA 30753, the District is strategically positioned to serve its designated area effectively.

Phone: 067342827 serves as the primary point of contact for inquiries, billing assistance, and reporting any potential issues. Their website, Website: chattoogawaterga.nexbillpayonline.com, offers a wealth of information including service areas, water rates, and payment options. The website also facilitates online bill payment.

Key Features and Services

• Specialties: The Chattooga County Water District specializes in the provision of water utility services.
• Service Area: The District primarily serves areas within Chattooga County, Georgia, focusing on residential and commercial customers.
• Payment Methods: Customers can conveniently pay their bills using Debit cards and Credit cards.

Other Points of Interest: The District demonstrates a commitment to accessibility by offering a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that service is available to all members of the community. Currently, the company has 11 reviews on Google My Business, offering a snapshot of customer experiences.

Customer Sentiment

The Average opinion: 2.5/5 indicates that while the District strives for service excellence, there’s room for improvement based on customer feedback. Reviewers have commented on responsiveness, billing clarity, and occasional service interruptions. It’s important to note that these are individual opinions and don't necessarily reflect the overall operational performance.

Recommended Information for Prospective Customers

| Category | Information |
|---------------------|-------------------------------------------|
| Contact | Phone: 067342827 |
| Website | https://chattoogawaterga.nexbillpayonline.com/|
| Address | 1685 Old Hwy 27, Trion, GA 30753 |
| Payment Methods | Debit & Credit Cards |
| Accessibility | Wheelchair Accessible |

👍 Reviews of Chattooga County Water District

Shannon W.

1/5

Called yesterday on March 25, 2024, to let them know I would be in to pay my bill as soon as I got off work, not even 30 minutes later my wife called and said the water was shut off, so she paid it online and of course we had to pay the $50 reconnection fee. Bill cam came out to $300.20. Water still wasn’t turned back on. Called today on Match 25, 2024, 9:19am the rudest lady answered the phone, she acted like we didn’t pay it, and claimed they don’t check online payments. She also said or water could be back on today or tomorrow, that she doesn’t know. If you move anywhere with Chattooga County Water, don’t let your bill be a few minutes late and apparently don’t pay online because according to them they don’t acknowledge those payments.

Marsha H.

5/5

I have been with Chattoga County water for 14 months. I moved to Trion from Dalton last year. I have had absolutely no issues. The ladies in the office are always kind and helpful, and super friendly. I'm not speaking for every customer. The way I see it is if you pay your Bill's on time and stop making excuses there would not be any issues
Also, I have called the office a few times when we had no water or pressure and the phone at the office was answered the first or second ring.

Ashla W.

1/5

If I could rate zero stars I would! There is ALWAYS a water break somewhere and then your water is off for hours and hours. Literally water was off on thursday December 16th for hours! Stepson called around 1030am it didnt come back on until 2. its Monday december 20th and the company they hired to put in the new system hit a water main. It was 11am when I called to see the time frame. Of course they dont have a time frame. A couple months ago the Ga Power hit a water line and they couldn't find where. That took hours too. But they definitely dont give these customers a break in payments.

Chastidy Z.

1/5

It's a hassle to get ahold of anyone to pay your water bill. I've been calling for 2wks and I refuse to pay a late fee when the water district is at fault for not answering phones during their open hours! This is a monthly issue.

Aaron F.

1/5

Laziest uneducated people I ever had dealings with I don’t even think they know what water is.

James H.

1/5

Don't be one hour late past their due date. They love to stick it you with LATE CHARGES!!

Nano's W.

5/5

What nice people that are working in the office. I just move over here and I have water...

Rachel

2/5

I would not use this company if I did not have to. They seem to change their process without notification and will not work with you