Burgess Towing - Robbins, North Carolina

David L.

Burgess Towing gets my highest recommendation for prompt, responsive and courteous service. Rocky the tow truck driver delivered the knockout blow to our locked car problem. Rocky kept us out of panic mode and into fix it…showed empathy and poise. We appreciate the Burgess Team meeting our need - thank you!

Scott C.

Hired them via AAA to tow my car. Zac the driver was very professional, he called in advance to confirm everything, gave me his cell phone in case showed up on time with a nice flatbed as committed. I'd call them directly and use them again! Highly recommend for towing and transport!

Linda M.

My nephews car was towed to their facility on a Sunday after an accident and he was never told he had to come back IN PERSON to sign a release to get the car towed to a repair facility . So he had to rent a car and miss a day of college because Burgess doesn’t seem to be able to email a release and get a signature … Terrible service, I will never use them and beware ,they are who AAA uses for Moore County. I have looked up the law and called the sheriff's department and they say there is no such law. Please share the law code if what you say is true..

C. A. M.

Needed a tow on a Friday evening and after calling AAA, their driver promptly called us and said they were pretty slammed with calls but would get to us asap. Called again 30 mins later to say he was enroute. Once he arrived he was very polite. He actually temp fixed our issue so our car was drivable and we did not need the tow. I will always appreciate what they did for us which saved us a ton of $$, time and aggravation. Huge props to Burgess Towing.

jaylen G.

HORRIBE SERVICE THEYVARE RACIST, CHAGRE 45.00 FEE EVERYDAY ITS THERE MY CAR WAS THERE A WEEK SO IT SHOULDVE BEEN 315.00 WHEN I WENT TO GET IT THEY CHANGED PRICE TO 600 AND SAID MY CAR HAD BROKEN WINDOWS WHICH WAS FALSE I HAVE PICTURED AND VIDEOS FROM THE WRECK

Katie M.

DON'T COUNT ON BURGESS TOWING! WORST TOWING SERVICE EVER, BEYOND UNRELIABLE!!!

I had a flat tire(no spare unfortunately) & called AAA. They use their services(if you want to call it that). I was told that they would arrive at anytime between then and 45 minutes. Over an hour goes by & I call AAA only to be informed that Burgess Towing flat out refused to pick me up without a destination. I have a hybrid car with difficult tire size & even told them that I would have to call the local tire stores on the way into town since I was on a deadzone(internet wise). Burgess didn't care! They literally left me STRANDED! I had to wait for a friend to get off work to help. I missed my evening shift of work since I was on the side of the road for OVER 3 HOURS in the cold! 3 & 1/2 hours later I received a call & text from them that they were going to arrive in 25 minutes. Thanks for ABSOLUTELY NOTHING! AWFUL AWFUL COMPANY!!!!!

Maureen O.

I had an unexpected flat tire... within 10 minutes of getting off the phone with Geico I received a phone call from Brandon. He was 5-10 minutes away from me.. he was completely professional on the phone and showed up within 10 minutes. He changed my tire- he actually took the time to show me how to change my own tire. Showed me the lug nuts and how to use the proper tools. I can’t recommend this towing service enough. Brandon was very kind, professional, and patient. Thank you

Roshauna Q.

Don't know the guys name that helped me today but you can tell he wasn't having the best day. Even with him having a bad day he still gave me advice on how to maintain my car. I really appreciated him coming to help us and I hope one day these guys will get the credit they deserve for their hard work.

David L.

Burgess Towing gets my highest recommendation for prompt, responsive and courteous service. Rocky the tow truck driver delivered the knockout blow to our locked car problem. Rocky kept us out of panic mode and into fix it…showed empathy and poise. We appreciate the Burgess Team meeting our need - thank you!

Scott C.

Hired them via AAA to tow my car. Zac the driver was very professional, he called in advance to confirm everything, gave me his cell phone in case showed up on time with a nice flatbed as committed. I'd call them directly and use them again! Highly recommend for towing and transport!

Linda M.

My nephews car was towed to their facility on a Sunday after an accident and he was never told he had to come back IN PERSON to sign a release to get the car towed to a repair facility . So he had to rent a car and miss a day of college because Burgess doesn’t seem to be able to email a release and get a signature … Terrible service, I will never use them and beware ,they are who AAA uses for Moore County. I have looked up the law and called the sheriff's department and they say there is no such law. Please share the law code if what you say is true..

C. A. M.

Needed a tow on a Friday evening and after calling AAA, their driver promptly called us and said they were pretty slammed with calls but would get to us asap. Called again 30 mins later to say he was enroute. Once he arrived he was very polite. He actually temp fixed our issue so our car was drivable and we did not need the tow. I will always appreciate what they did for us which saved us a ton of $$, time and aggravation. Huge props to Burgess Towing.

jaylen G.

HORRIBE SERVICE THEYVARE RACIST, CHAGRE 45.00 FEE EVERYDAY ITS THERE MY CAR WAS THERE A WEEK SO IT SHOULDVE BEEN 315.00 WHEN I WENT TO GET IT THEY CHANGED PRICE TO 600 AND SAID MY CAR HAD BROKEN WINDOWS WHICH WAS FALSE I HAVE PICTURED AND VIDEOS FROM THE WRECK