Brooklyn SolarWorks - Brooklyn, New York

Shaun W.

Unfortunately, in my experience they do not stand by their product after the installation is complete, and their lack of responsiveness shows that they care more about getting new customers than taking care of their existing customers. I cannot recommend this company.

My wife and I were initially very happy with our experience getting a quote, having our questions answered, and completing the installation process. The Brooklyn SolarWorks team was very helpful, friendly, and responsive.

Unfortunately, after the installation is complete, it seems that customers are no longer a priority and they don’t stand by their product. During our installation in September 2024, our neighbors brought up concerns with the placement of our panels and whether it would cause increased snow and rainfall on their roof. Brooklyn SolarWorks staff assured us it would not. However, this winter it did cause increased snow accumulation on their roof and our neighbors were understandably concerned (pictures included).

I emailed Brooklyn SolarWorks on Feb 10th to raise these concerns. They responded on Feb 17th with a solution: they would charge me $863 to install snow guards to fix the problem they made. We went with this team because they are supposedly flat roof experts, but they couldn’t predict snow in NYC and incorporate that into their original design? I immediately asked about other solutions and didn’t get a response. I followed up on Feb 27th, and was told they'd look into it. I didn't get another response until I followed up on Mar 19th, and the response was that the $863 contract was the only solution. Finally, on Mar 24th I asked if there would be any guarantee on that work if I decided to move forward with the installation. They said they would update me as soon as they could, and I am still awaiting a response...

Alexander M.

After shopping around for Solar, Brooklyn Solarworks was clearly a step above their competitors. From the beginning of the process all project documentation was clear and concise. This made the project very smooth even though there are many other factors for NYC solar (tax credits, abatements, permits, etc.)

Highly recommend for any flat roof NYC homeowners that want to go solar.

Dorothy S.

Here we are, only in mid-March, and the electricity my solar panels generate is enough to cover ALL my electricity for the month. I’m looking forward to zero electricity bills for the foreseeable future. That’s about $4000 per year that I’ll never have to pay again! Amazing savings,year after year!

Matt W.

Just did our taxes after having panels installed by Brooklyn SolarWorks late last year. We were already thrilled with the professionalism of every single person involved in the process, and now we've confirmed that every financial target they laid out has been met. I couldn't be happier. Work with them if you can.

John V.

Now that my system has been up and running for a few weeks, I thought I'd finally share my complete satisfaction. BSW made the entire process so easy. Unlike many of their Brooklyn installs, we have a pitched roof. Still, BSW did a flawless install job in just one day. The system is producing more than 100% of my energy per 24 hours, even with a plug-in hybrid vehicle. All the tax incentives have been accurate to the penny as well. By my math, our out of pocket costs will be covered by electricity savings within just a few years. Many thanks to John, who answered all my questions and made the process so simple.

Max H.

Great experience with Brooklyn Solarworks. Got a quick and clear initial quote, with several options. Respectful and timely follow-ups, no pushy sales tactics. Patiently and professionally answered all of my questions and worked with me to fine-tune the proposed system to my specific preferences. All the steps of the installation itself were managed extremely competently, including all the permitting (permits actually came through ahead of schedule!) the install itself and the inspection afterwards. Took care of all the rebate and property tax related paperwork as well. Very happy!

Asa R.

We had an excellent experience with Brooklyn Solar. The process was explained fully and also we were given all the finance options. The installation was done well, with no mess left behind! We have now had over 3 years of solar, without any problems

Julien C.

Had our solar panels installed in 2018 and couldn't be happier. Great service, great price, easy to work with. Job was done in a day. I applaud what Brooklyn SolarWorks is doing for the city and the climate at large!