Broadway Outdoor Power Equipment - Maryville, Tennessee

Broadway Outdoor Power Equipment: A Comprehensive Overview

Broadway Outdoor Power Equipment stands as a reputable and locally-focused provider of lawn care and small engine solutions. Located at 2017 E Broadway Ave, Maryville, TN 37804, and reachable at 59776695, this established small business has cultivated a strong presence within the community. Their website, broadwayoutdoorpower.com, serves as a valuable resource for customers seeking information about their services and offerings.

Specialties and Services

Broadway Outdoor Power Equipment’s core competencies encompass a wide range of services catering to the needs of homeowners and businesses alike. They operate primarily as a comprehensive lawn mower store, stocking a diverse selection of riding mowers, push mowers, and zero-turn mowers from leading manufacturers. Furthermore, they function as a reliable electronic parts supplier, providing components and accessories for a variety of outdoor power equipment. Beyond retail, the company distinguishes itself through its dedicated lawn mower repair service and specialized small engine repair service. This integrated approach allows them to address virtually any maintenance or repair requirement, offering convenience and expertise to their clientele.

Location and Accessibility

The physical location at 2017 E Broadway Ave in Maryville, Tennessee, is strategically positioned to serve the local community. The business boasts excellent accessibility for customers, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, reflecting a commitment to inclusivity. Customers appreciate the convenience of in-store pickup and in-store shopping, allowing them to browse and purchase products directly from the store. The company also offers convenient delivery services, extending their reach beyond the immediate vicinity. Parking is readily available, with a free parking lot and free street parking options nearby. A quick visit to the store is often all that’s needed to resolve many customer needs.

Customer Experience and Reputation

Customer feedback overwhelmingly suggests that Broadway Outdoor Power Equipment prioritizes customer satisfaction. Numerous reviews on Google My Business, with a robust total of 117, highlight the company’s commitment to providing exceptional service. The average opinion rating stands at 4.2 out of 5, indicating a generally positive customer experience. Customers frequently commend the knowledgeable and helpful staff, noting their willingness to provide detailed information and guidance during the purchasing process. Specifically, customers appreciate the personalized approach, where staff members avoid aggressive upselling and instead focus on matching customers with the most suitable equipment for their needs. The reported responsiveness of service is also a significant factor in the positive feedback, with many customers citing rapid turnaround times for repairs – as evidenced by one customer’s experience with a riding lawn mower service, completed in less than 48 hours. The delivery of a new Bobcat ZT2000, coupled with outstanding customer service and detailed product information, further reinforces the company's dedication to exceeding customer expectations. The ability to utilize various payment methods, including credit cards, debit cards, and NFC mobile payments, adds to the convenience for customers.

Additional Points of Interest

Broadway Outdoor Power Equipment is a proud small business, deeply rooted in the Maryville community. Their commitment to local service is evident in their responsiveness and personalized approach. Onsite services are readily available, ensuring that customers receive expert assistance without leaving the premises. The company’s dedication to providing comprehensive solutions – from sales and service to parts and accessories – establishes them as a one-stop shop for all outdoor power equipment needs. The availability of repair services, combined with the quick turnaround times reported by customers, demonstrates a genuine commitment to minimizing downtime and maximizing equipment performance.

👍 Reviews of Broadway Outdoor Power Equipment

Sylvia H.

5/5

I called about getting my riding lawn mower in for service and prices.it was less than 48 hours from that call, they picked up, fixed and returned. This will be my go to place from now on. Great people to work with. Thank you Broadway Outdoor Power. Your the best.

Brendan C.

5/5

Very happy with my new BobCat ZT2000. I came in today and received outstanding customer service. They didn’t try to oversell me a mower that was bigger than I needed, and provided me a lot of information that helped me decide. They even delivered my mower immediately! I will always recommended Broadway Outdoor Power Equipment.

Adrienne H.

5/5

This place is our go-to for power equipment and the people are awesome. We've gotten chainsaws, blowers, trimmer, and power washer from them and Caleb has never steered us wrong. If we call with a question they are super helpful. Highly recommend.

Kori C.

5/5

We absolutely love Broadway Outdoor Power! We have been customers here for years and will never go to another dealership because they are the best. As a commercial lawn care company, we are always in need of maintenance, parts, repairs etc. Customer service is wonderful- Caleb and the rest of the staff always go way above and beyond to make sure that we are taken care of. Anything you need they probably have in stock, and if they don’t have it they will order it for you. The mechanics are great too, we bring all of equipment here to be serviced/repaired.

M M.

5/5

Best and easiest experience EVER! These guys took great care of me and my mower. I’ve never had anyone come pick up the mower, so I was a bit nervous, but am I glad I chose Broadway. Super friendly, especially Caleb, and Mr. Watson. Quick, efficient, and accommodating. Fixed the problem and more at a GREAT price. Use Broadway. Trust Broadway! You won’t be disappointed!

Joel D.

5/5

I dropped my push mower off for repair and service on Wednesday afternoon. They called and informed me it was ready Thursday morning. Less than $62 for service, including spark plug, air filter and draining excess oil (it was overfilled)overfill.

Standonpromise S.

5/5

These folks saved me over $800 on the quote I received at Ag Pro Farragut for repairing the flooding carburetor and performing a standard service (oil change, filter and plug replacements, and hydraulic filter and fluid replacement) on my ExMarkTurf Tracer S Series walk behind mower. They were professional and prompt. I will gladly drive the extra 15 miles to do my future business with Broadway!

Barb B.

5/5

Great customer service, quick delivery, couldn’t ask for a better experience.