Branch Energy - Houston, Texas

Address: 708 Main St, Houston, TX 77002.
Phone: 8337303037.
Website: branchenergy.com.
Specialties: Electric utility company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 151 reviews on Google My Business.
Average opinion: 4.7/5.

Location of Branch Energy

8337303037

Branch Energy is an electric utility company located at Address: 708 Main St, Houston, TX 77002. They can be reached at Phone: 8337303037. For more information about the company, you can visit their website at Website: branchenergy.com.

Branch Energy specializes in providing electric utility services. Their commitment to excellence is evident in the positive feedback they have received from their customers. With 151 reviews on Google My Business, they have an impressive average opinion: 4.7/5. This high rating is a testament to the quality of their services and the satisfaction of their customers.

In addition to their excellent services, Branch Energy is committed to accessibility. Their location features a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for everyone to access their facilities.

If you are looking for a reliable electric utility company, Branch Energy is an excellent choice. With their commitment to quality, accessibility, and customer satisfaction, you can trust them to meet your needs. For more information or to get started with their services, be sure to visit their website at Website: branchenergy.com. Don't hesitate to contact them today and experience the difference that Branch Energy can make for you.

Reviews of Branch Energy

A.S. Lanford

5/5

I've had service with Branch for about 18 months with no issues at all. I needed to get a document from them for renewal and they responded almost immediately with the document. They also proceeded to offer to renew my contract at a better rate and a statement credit. The rep, Jason, was super quick and efficient and a pleasure to work with.

The only feedback I have for the people at the top is that their website is a bit clunky and sparse -- having easy access to the data about my account and usage would make things even better.

Tonya Frederick

5/5

Branch has been really great to work with, from establishing my service at my first place of residence to transferring when I moved. They have always responded quickly to messages.

Teighlor Marsalis

5/5

Ive had Branch Energy at 2 homes, and been a customer for over 3 years. Hands down the best electric company I have used in all of my years owning and renting. They are easy to work with, and you always speak to a LIVE person.

Zach Reagan

5/5

I could not be happier with Branch Energy! I finally have backup power from batteries, and my bill is so much lower than it was with my previous provider that I'll now have almost enough money to pay for solar panels at the end of the year with just my savings from switching. The team is knowledgeable and friendly, and the portal is awesome. I'm almost excited to log in and pay my bill at this point vs dreading getting almost a $900 bill just for one month with my previous energy company. If you have the opportunity to go with Branch Energy, do it! You will be so happy after just 1 month, and it will only get better from there.

Janell Andersson

2/5

Rates are higher than most. I was paying the same as friends who lived in 3bd/2bth homes. I lived alone in an apartment. I was out of town for two weeks, two times and my bill wasn't lower even though I wasn't there for half of the billing period TWICE? I called two months before my lease was up to discontinue service on 05/07/2024. I received an email confirming that it will be turned off on 04/08/2024, that day. They got the month AND the day wrong. It was also the day of the Total Eclipse and I was in Austin! I had company in town for it. It couldn't have been worse timing.

Christopher Chan

5/5

Great company. Responsive to questions and concerns. Helped me through a suite change. Would recommend!

Miles Shellshear

3/5

Never had any issues & customer service was great…UNTIL I moved and cancelled service. I was assured my service would be cancelled on my move-out date. Thankfully I was cautious enough to request a confirmation email, because my service is still active 3 days after I moved out. They’re saying they will credit me for the additional days since I have the evidence of my original cancellation request, but it’s quite frustrating continuing to deal with this company when I should’ve received my final bill by now. Had to downgrade my rating because of this.

Sandy Hanne

5/5

This was a really great company to do business with. And their rate was great as well. They were really proactive about how to have a utility relationship with the customer, with efficiency reviews, heat pump information, Etc. Unfortunately, this time around they were not competitive. I hope at some point in future their rate will win the comparison competition and I can use them again.