Bay Area Climate Control - Hayward, California

Jason M.

I'm not sure what happened after new owners took over Bay Area Climate Control earlier this year, but it sure seems like a lot of things fell through the cracks. Here's what happened..
A few years ago Bay Area Climate Control installed my house's A/C and heat systems. I decided to call them earlier this week because we needed the heating and cooling balanced throughout the house. I sent an inquiry through their website stating that issue and later received a call to schedule for a technician to come out. When the technician came out, he asked me what the issue was and I told him it was an imbalance of heat/cool air. He said that he doesn't do that and would need installation technicians as they work on the ductwork. He went on the explain issues with older houses and the systems they may have from decades ago. So that told me that the office didn't relay to the technician that they actually installed my system a few years ago, which I was very surprised about. On top of that, they obviously didn't read what my inquiry was about. The system units were working, it was just imbalanced, but sent someone to repair the units. In the end, he contacted the office and told them the situation.
I received a call from the office later and told me they're going to send out a technician at 4pm the same day, which I agreed to. I made an appoint to rush to pick up my kids from school to make sure I make it home by 4. I waited and waited but no one ever showed up and even worse I never received a call from anyone. This is mainly what I'm not happy about. I wanted to see today if anyone was going to call. No call. I don't even know if they realized that no one showed up. So now I'm not sure if I should contact a different company because they didn't seem to care about a customer that they installed a system for. I get that with new owners/management things may happen, but to not receive a call (or even a text!) for when no one shows up does not go well with me.
My rating before 2024 of Bay Area Climate Control would be 5 star, but currently it's a 1 star.

Karthik T.

The owner is an honest person who wants to do it right by you. We got into a very difficult situation after signing the 3 zone project but he stepped in directly to somehow resolve the situation. Everyone including the section 24 inspector was amazed by how good the installation was. Even today when there was a technical issue, they went above and beyond in sending a person right away to fix it. I recommend Bay area climate control.

Patricia A.

Constantin is an excellent technician and explains the processes very clearly. He took photos to show his work and the furnace replacement bid was very competitive. The office communicated clearly and modified their schedule when I needed to make adjustments on my end. This is my third project with Bay Area Climate Control and I highly recommend them!

Ivan K.

Bay Area Climate Control provided excellent service when my furnace needed repair. Their team was quick to respond, diagnosed the issue efficiently, and got my heating system back up and running in no time. The technicians were professional, knowledgeable, and explained everything clearly.

If you're in need of reliable furnace repair or any HVAC services, I highly recommend Bay Area Climate Control. Their expertise and attention to detail made the entire experience stress-free.

Vladimir I.

Constantine did amazing work repairing my heat pump -- thoughtful, diligent, and considerate. Real professionalism all around. Would definitely recommend Bay Area Climate Control to a friend!

Konstantin F.

I recently had Bay Area Climate Control handle both a heater repair and my annual HVAC maintenance. Their team was quick to respond, diagnosed the problem with my heater efficiently, and had it running again in no time. They also performed a thorough maintenance check on my system, ensuring everything is in top shape for the winter months.

If you're looking for reliable heater repair and ongoing HVAC maintenance services, I highly recommend Bay Area Climate Control.

Peter B.

We had an unfortunate delay of more than 2 months for outdoor compressor unit, apparently due to "unavailability." But other than that, very solid workmanship, and excellent technical expertise, as well as communication.
When we needed some additional ventilation duct work, independently of the mini split installation, Ryan made it happen quickly and professionally, for a very reasonable price.

Walt J.

Our 20+ year old furnace was serviced and repaired by Bay Area Climate Control and they did a fantastic job. Hugo was our technician, and he kept me informed during the entire process and was friendly and professional the entire time. I say entire time because it was quite a journey to get things right.

He then had to come back out again a month later because something had gone wrong. They warranty their work for 1 year, and they honored their warranty. Wallace organized everything well as he had done before. Their work is impressive enough, but this really put things over the top in such a positive way.

I hope everyone has the same experience I have had with this business. Really great people, really great work, with high integrity.