Apple Valley Choice Energy - Apple Valley, California

Overview of Apple Valley Choice Energy

Apple Valley Choice Energy, located at 14975 Dale Evans Pkwy, Apple Valley, CA 92307, United States, is a prominent electric utility company serving the Apple Valley area. With a phone number 760-573-2823 and an accessible online presence at avchoiceenergy.com, this company offers reliable electricity services to its customers. Notably, the facility is designed to be wheelchair-accessible, ensuring convenience for all visitors with disabilities, as confirmed by their wheelchair-accessible car park and wheelchair-accessible entrance.

Specialties and Services

As an electric utility company, Apple Valley Choice Energy specializes in providing high-quality electricity services to residential and possibly commercial clients in the region. Their expertise lies in managing the electrical grid, ensuring a consistent and reliable power supply. While they may not offer every possible service a utility company typically provides, their focus on electricity underscores their commitment to meeting the energy needs of Apple Valley residents.

Customer Opinions and Ratings

Despite having only 9 reviews on Google My Business, the existing feedback provides valuable insights. One glowing review highlights a customer's high satisfaction, recommending the service wholeheartedly and praising the customer service team for being great and friendly. However, it's noted that some confusion exists among customers regarding this company's relationship with Southern California Edison (SCE), the actual utility provider, which operates separately. The average opinion from these reviews leans slightly negative at 1.4 out of 5, indicating that there might be areas where the company could improve customer satisfaction.

Recommendations for Potential Customers

For anyone considering engaging with Apple Valley Choice Energy, it's crucial to approach the decision with an open mind, acknowledging the mixed feedback available. The company's commitment to accessibility is commendable, suggesting a thoughtful approach to serving their community. However, potential clients should also look into specific services offered, pricing, and any additional customer service experiences not covered in the reviews. Given the company's location and accessibility features, reaching out through their website avchoiceenergy.com could provide further details tailored to individual needs. It might be beneficial to contact them directly to clarify any misunderstandings about their role in relation to SCE and to ask about specific services and customer support options.

Final Recommendation

While the average opinion suggests room for improvement, the unique selling points of Apple Valley Choice Energy, particularly their wheelchair accessibility and commitment to the community, are noteworthy. For those in Apple Valley looking for an electric utility service with specific accessibility features, contacting Apple Valley Choice Energy through their website seems like a wise step. It's advisable to gather more information directly from them to ensure their services align with your expectations and needs. Don't hesitate to reach out and explore how they can meet your energy requirements.

👍 Reviews of Apple Valley Choice Energy

Chloe N.

5/5

10/10 recommend. Have been very happy with their service and the customer service people are great and friendly ! I think some people confuse this with SCE itself and aren’t aware they are separate parties, in a sense. But very happy with my services

JOSHUA S.

1/5

I’ve been here in the town of Apple Valley for over 20 years, I just took a look at my utility bill and why am I paying 350 a month and the summer isn’t even here yet. I’m paying for “apple valley energy choice” and I don’t even know what it is. What is wrong with this company Edison, damn thieves. My bill never went over $100 now it’s catching up to my mortgage payment. STOP THEM NOW!

Leah B.

1/5

I had solar for 2 yrs and was never told why I was paying them too. I finally stumbled onto a feed that said you could put out of this crooked company. Once I did, I finally saw a HUGE jump on my credit on my edison bill! Wish I would have known this at the beginning. The only thing this company does is take your money! Hoping you never realize it! Come on Apple Valley, do better for your residents!

Richard M.

1/5

AVCE gouged me for an additional $240 for “delivering electricity” through Edison. It’s ridiculous. A $500 bill while hardly using an Tier 2 electricity!!!

tyler E.

1/5

Terrible customer service. They dont tell you when you sign up with edison You have the option to opt out with choice and just use edison. But due to Edison's agreement they cant tell you that over the phone you have to wait for a paper from choice to tell you that you have a choice to opt out. I never received a paper , email or phone call saying I'm paying two different companies one of which does the both the jobs "edison" and the other that only does 1 "choice".. how can I opt out of something if I didn't even know I had it? I signed up with edison NOT! choice. If I was given the information my "CHOICE" would have been edison not a second rate company that in my opinion operates under some shady circumstances. Money I wont get back and a headache to deal with.

alenemarie

1/5

I want out. I did not ask for this, I do not want this. Craptastic customer service makes it impossible for you to go unload this money muncher. Same goes for the stupid Apple Valley Water Company, too: I don’t want you, either.

Lol. Doesn’t seem as if they have a website, either. 🤬

Richie R.

1/5

Less than zero, it’s the hottest time and you More Onz decided to kill our power and during dinner when I’m cooking and having my planned party! Choice Energy? Where is the Choice?

Griselda19801980

1/5

Never asked to be with this company,they don't give you any options,not ok with this at all